Paying your electricity bill on time is crucial to avoid service interruptions. As the largest energy delivery company in Illinois, Commonwealth Edison (ComEd) offers its 4 million customers various flexible payment options. In this guide, I will walk you through the different places you can pay your Comed bill conveniently.
Online Payment
The easiest way to pay your Comed bill is online through their website or mobile app. Here are the steps:
- Go to comed.com and click on “Log In & Pay Bill”.
- Enter your account number and 4-digit PIN to access your account.
- Under “Payment Options”, choose “Pay Bill Online” and enter your payment details.
- You can pay using your credit/debit card, checking account or Comed e-Wallet.
ComEd also offers a guest pay option if you prefer not to create an account. Simply enter your account number, address and payment details to make a one-time payment.
The online payment is quick secure and reflected in your account within an hour. I prefer this hassle-free option to pay bills on time every month.
Automatic Payments
You can set up automatic recurring payments to have your Comed bill paid on time without any action from your end Here are the steps
- Log into your Comed account and go to “Payment Options”.
- Under “Automatic Payment”, choose your payment method and enter the details.
- Pick the date you want the payments to be deducted each month.
Once setup, ComEd will automatically withdraw the amount due on your bill from the selected payment method monthly. It is a convenient option that gives you peace of mind and avoids late fees.
Pay Nearby
If you prefer to pay your Comed bill in cash or check, you can visit authorized payment locations across Illinois.
- Go to ComEd’s website and enter your zip code.
- It will show a list of payment agents and centers nearby your location.
- Take your Comed bill to the location and make your payment in cash, check or money order.
Payments via agents reflect in your account within an hour. It is best to call ahead and check timings to avoid disappointments.
By Mail
You can mail your Comed bill payment using the return envelope provided with your bill.
- Write the payment check or money order to “ComEd”.
- Enter your account number on the check.
- Seal the envelope and drop in the mailbox.
Payments via mail take 5-7 business days to process. I advise paying at least 7-10 days before the due date to avoid late fees.
Pay by Phone
ComEd offers phone payment support 24/7. You can call the toll-free number and make a payment using your credit, debit card or bank account.
- Call 1-800-334-7661 for residential payments.
- Call 1-877-426-6331 for business account payments.
- Enter your ComEd account number and follow the prompts.
Phone payments are quick and reflected within an hour. However, a $2.95 convenience fee applies per transaction.
Retail Locations
You can also pay your Comed bill at retail locations like Walmart, Kroger, and Ace Cash Express. The payment posting time and convenience fees vary.
I suggest checking ComEd’s online locator to find an authorized retail payment center near you. You can filter locations by payment types accepted, fees and processing time.
Payment Arrangements
If you are struggling to pay your outstanding balance, ComEd offers payment plan arrangements. Based on your situation, they work out installment plans to pay off the past due amount over time.
Some options are:
- Deferred Payment Arrangement – Pay back past dues over 2-12 months
- Pick Your Due Date – Pick a due date based on your pay cycle
- Levelized Payment Plan – Pay fixed monthly installment based on usage
You have to contact Comed and prove financial hardship to set up a payment arrangement. This helps avoid disconnection and penalties.
Financial Assistance
Several financial assistance programs can help low-income families struggling with Comed bills –
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Bill Payment Assistance provides up to $300 annually towards bills.
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Residential Special Hardship gives grants up to $1,000 for past due balances.
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Share the Warmth provides heating grants during extreme winters.
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State and Federal programs like LIHEAP also offer grants.
Check if you qualify for these assistance programs before the bill becomes unmanageable. You can apply on ComEd’s website or contact them for more details.
In Summary
How to Lower Your ComEd Bill
All ComEd customers are free to choose their retail electric suppliers. You can compare the rates and plans offered by certified RESs with the Price to Compare and make an informed decision. You can find the RES list here.
To make your life easier, you can use Arborâs free TrueRate Protection to check if youâre getting the best rate against the Price to Compare.
Arbor scans the market and gives you the best rates you can get in your service area with ComEd. When your term is expiring, Arbor finds the best rate and switches you again. You always pay the best rate and never have to worry about overpaying for electricity ever again.
You can use the free savings calculator to find out how much you could save in each case. Electricity payments can be complicated, thats why a lot of people trust Arbor to manage their electricity service, so they end up saving on their energy bills.
To reduce your bill further, you can opt for energy efficiency programs that offer rebates and discounts as incentives. You can learn more about ways to save here.
To set up your ComEd account, you need to register on ComEdâs website.
Follow these steps to set up your new account.
- Go to this link to start the registration process.
- Choose what kind of account you have. For a residential and business account, go here directly.
- Enter your primary phone number thatâs associated with your account, along with the last four digits of your Social Security Number (SSN).
- Start entering your information, such as your full name, email address, password, and security questions, among other things.
- Verify the information and link your ComEd account.
- You will receive an email confirmation for the account creation shortly after.
You can log in using your email here.
Commonwealth Edison Company Bill Payment
The Commonwealth Edison Company is the largest electric utility in Illinois and is a subsidiary of the Chicago-based Exelon Corporation. The Exelon company has over 10 million electricity and natural gas customers. ComEd has more than 4 million customers in northern Illinois, and their service territory is between Iroquois County, the Wisconsin border, Iowa border, and the Indiana border. Hereâs how ComEdâs payment system works, along with everything you need to know about their electric rates.byAmanda SmithPosted December 11, 20228m Read
Arbor is a free service that lowers your ComEd rate with no changes to your billing or service.
ComEd Bill Financial Assistance & PIPP
FAQ
Does ComEd accept credit card payments?
Where does ComEd service?
Why is my ComEd bill so high in 2024?
Where can I pay my ComEd Bill?
For your convenience, you can pay your ComEd bill at many authorized payment locations across our service territory. To find a location near you, please enter your Zip Code below. VerId Customers can start electric service at a location in their name*.
What payment plans does ComEd offer?
ComEd has several payment plan options for different customers. Here are three payment programs they currently offer. Budget Billing: Budget Billing helps you avoid seasonal fluctuations by paying the same bill amount each month throughout the year.
Where can I find information on ComEd payment assistance?
For information on ComEd’s payment assistance options and eligibility requirements, visit ComEd.com/PaymentAssistance. ComEd also offers usage alerts and energy-management tips at ComEd.com/OnlineTools.
How do I pay my ComEd bill early?
Each bill must be paid in full each month. To pay off the remainder of your balance earlier than the due date, you need to contact a ComEd Customer Service Representative. If you are on the Deferred Payment Arrangement Plan, failing to pay in full could result in collection actions.
How do I set up a ComEd account?
To set up your ComEd account, you need to register on ComEd’s website. Follow these steps to set up your new account. Go to this link to start the registration process. Choose what kind of account you have. For a residential and business account, go here directly.
Where can I download the COMED app?
You can download the app on the iOS or Google Play Store. All ComEd customers are free to choose their retail electric suppliers. You can compare the rates and plans offered by certified RESs with the Price to Compare and make an informed decision. You can find the RES list here.