How to Pay Your Bill at Pikeville Medical Center

Paying your medical bills can be confusing, but Pikeville Medical Center aims to make the process as simple as possible. As the leading healthcare provider in Eastern Kentucky, Pikeville Medical Center offers world-class care close to home. This article will walk you through everything you need to know about paying your bill at Pikeville Medical Center.

Overview of Pikeville Medical Center

Pikeville Medical Center is a not-for-profit community healthcare system based in Pikeville, Kentucky. With over 3,000 employees, Pikeville Medical Center is one of the largest employers in the region. The medical center includes a 250-bed hospital, primary care clinics, specialty clinics, urgent care centers, and more.

Pikeville Medical Center provides compassionate, comprehensive medical care to residents of Eastern Kentucky and bordering regions of West Virginia and Virginia Their mission is to advance the health and wellbeing of their region through care in a Christian environment

Some key facts about Pikeville Medical Center:

• Founded in 1924
• Treats nearly 250,000 patients annually
• Level III Trauma Center
• 250 private patient rooms
• Over 130 active and consulting physicians
• Magnet designated by the ANCC for nursing excellence

With outstanding doctors, advanced treatment options, and leading-edge technology, Pikeville Medical Center is dedicated to bringing world-class healthcare to Appalachia

Ways to Pay Your Bill

Pikeville Medical Center offers several convenient payment options to fit your needs. Here are some of the most common ways to pay your medical bill

Online Bill Pay

The easiest way to view and pay your bill is through Pikeville Medical Center’s online bill pay system. To access the online bill pay:

• Go to https://www.pikevillehospital.org/billing/pay-my-bill/
• Click on “Pay My Bill as a registered MyChart User” if you have a MyChart account, or “Pay My Bill as a Guest” if you do not have an account
• Follow the prompts to view your bill summary and make a payment

Online bill pay allows you to securely pay by credit/debit card or e-check 24/7. You can also set up recurring payments or make a one-time payment.

By Phone

Call Pikeville Medical Center’s billing department at 606-218-3588 to pay your bill over the phone. You can pay using a credit/debit card or electronic check.

By Mail

Mail your payment to:

Pikeville Medical Center
Attn: Cashiers
911 S. Bypass Road
Pikeville, KY 41501

Be sure to include your account number on the check or money order.

In Person

You can pay your bill in-person at the Cashier’s Office located on the 1st Floor of the Medical Arts Building at Pikeville Medical Center. They accept cash, checks, money orders, and credit/debit cards.

Payment Plan Options

If you are unable to pay your full balance due, Pikeville Medical Center offers payment plans to eligible patients. Payment plans allow you to make smaller payments over time until your bill is paid in full.

To be eligible for a payment plan, you must have a minimum balance of $100. Pikeville Medical Center offers interest-free payment plans for balances under $5,000. For balances over $5,000, a down payment of 20% is required and interest may apply.

You can enroll in a payment plan online through the patient billing portal or by calling the Billing Department. The minimum monthly payment is $25.

Financial Assistance

Pikeville Medical Center is committed to making care affordable. They offer financial assistance programs for eligible patients based on household size and income.

To apply for financial assistance:

• Download an application at https://www.pikevillehospital.org/billing/financial-assistance/
• Request an application by calling 606-218-3588
• Apply in person at the Cashier’s Office

If approved, you may qualify for free or discounted care. Pikeville Medical Center offers both full and partial financial assistance.

Hospital Price Transparency

Under the Hospital Price Transparency rule, hospitals are required to provide clear pricing information to help patients estimate out-of-pocket costs.

You can view Pikeville Medical Center’s pricing information for common services here:

https://www.pikevillehospital.org/billing/hospital-price-transparency/

This price transparency tool allows you to estimate and compare prices across different hospitals.

Billing Questions?

If you have any questions about your bill, the Pikeville Medical Center Billing Department is happy to assist you. You can:

• Call 606-218-3588
• Email [email protected]
• Visit the Cashier’s Office on the 1st Floor of the Medical Arts Building

The billing team can explain your charges, set up a payment plan, check your insurance coverage, and more.

Paying Your Bill with Pikeville Medical Center

With competitive pricing and excellent financial support programs, Pikeville Medical Center removes barriers so residents across Eastern Kentucky can access the top-notch care they deserve. By providing clear billing and payment options, they live out their mission to advance health and wellbeing across Appalachia.