Paying your Piedmont Natural Gas bill as a guest user can seem complicated at first. But it doesn’t have to be! In this article, I’ll explain the step-by-step process for paying your Piedmont Natural Gas bill as a guest in simple, easy-to-understand terms.
What is a Piedmont Natural Gas Guest User?
A Piedmont Natural Gas guest user is someone who needs to pay a Piedmont Natural Gas bill but does not have an online account set up with Piedmont. This could be because you’re visiting someone and need to chip in for the gas bill. Or maybe you’re renting a home and need to pay the utilities. Whatever the reason paying as a guest is quick and straightforward.
How to Pay Your Piedmont Natural Gas Bill as a Guest User:
Paying your Piedmont Natural Gas bill as a guest user only takes a few minutes Just follow these simple steps
1. Gather Your Piedmont Natural Gas Bill Information
Before you can pay as a guest, you’ll need to get some key pieces of information from your Piedmont Natural Gas bill:
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Account number – This is a 10 digit number unique to each Piedmont account It’s displayed prominently on your bill,
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Service address – This is the physical address where Piedmont provides your natural gas service. It’s also on your bill.
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Amount due – This is the exact amount you owe for this bill. Make sure you have the right total amount.
2. Go to the Piedmont Natural Gas Website
Now that you’ve gathered your bill info, it’s time to pay your bill. Go to piedmontng.com and hover over the “Billing & Payment” tab. A menu will drop down. Click on “Pay Bill.”
3. Select “Pay as Guest”
On the next screen, click on the link for “Pay as Guest” underneath the log in boxes. This takes you to the guest payment portal.
4. Enter Your Piedmont Account Information
On the guest payment page, you’ll need to enter the following information:
- Account number
- Service address
- Amount due
Be sure to accurately enter the account number, address, and amount due from your Piedmont Natural Gas bill to avoid any errors or issues processing your payment.
5. Select a Payment Method
After entering your account details, you’ll need to choose how you want to pay your Piedmont bill:
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Credit/debit card – Popular for the convenience and speed of paying immediately online. Visa, MasterCard, Discover and American Express are accepted.
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Electronic check – Good option if you prefer paying directly from your bank account. You’ll need your account number and routing number.
Choose your preferred payment method and enter the necessary information.
6. Submit Payment
Review that all information is correct on the payment summary page. When you’re ready, click “Submit Payment” to finish paying your Piedmont Natural Gas bill as a guest user.
It’s that easy! Just follow those six simple steps to pay your Piedmont Natural Gas bill quickly and securely as a guest user.
Key Tips for Paying Your Piedmont Bill as a Guest User:
Keep these tips in mind to ensure your Piedmont Natural Gas guest payment goes smoothly:
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Double check you have the right account number from the bill before paying. Entering the wrong account can delay processing.
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Only pay the exact amount due for that particular bill. Overpaying or underpaying as a guest causes issues.
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Save your payment confirmation number or take a screenshot. This is helpful if you need to contact Piedmont about your payment.
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Avoid paying at the very last minute. Leave 1-2 business days for guest payments to process before the due date.
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Check the funds source you used to pay. Make sure the debit/credit card or bank account has enough funds to cover the bill payment.
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Contact Piedmont immediately if your guest payment won’t process or you run into other issues. Their customer service team can assist you.
Guest Payment FAQs:
Here are answers to some frequently asked questions about paying your Piedmont Natural Gas bill as a guest user:
How long does a Piedmont guest payment take to process?
Most Piedmont guest payments process within 1-2 business days. Payments on weekends/holidays may take longer.
Can I set up recurring payments as a guest?
No, only account holders can schedule recurring payments. Guest payments are one-time only.
What if I paid the wrong amount as a guest?
Contact Piedmont immediately if you notice you paid the wrong amount. Do not try to make another guest payment.
When can I expect to see the payment on my account?
You should see guest payments reflected on your Piedmont account within 2 business days after being processed.
What if I lost my guest payment confirmation number?
Call Piedmont customer service if you need your confirmation number again for any reason. They can provide it.
Why do I need the account number to pay as a guest?
The account number is necessary so Piedmont can properly apply your payment to the right account. Without it, processing will be delayed or impossible.
Can I use a Piedmont bill from last month for the account details?
No, only use the account number and amount owed from the current bill you are paying as a guest user.
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