How to Pay Your Bill at Piedmont Medical Center

Receiving care at Piedmont Medical Center leads to a bill for the services provided It is important to pay your Piedmont Medical Center bills in a timely manner to avoid late fees or collection actions Piedmont offers several payment options to fit every budget and make paying your medical bills stress-free,

Online Bill Pay

The easiest way to pay your Piedmont Medical Center bill is online through the Piedmont Wallet You can access the Piedmont Wallet through your Piedmont MyChart account or by using the Secure Health Code on your printed statement

To pay online log into the Piedmont Wallet and select the account you want to make a payment towards. You can then choose a credit card debit card, or electronic check. A 2.5% convenience fee applies to credit and debit card payments.

Online bill pay allows you 24/7 access to pay your Piedmont Medical Center bills. It also lets you view billing statements, enroll in payment plans, and manage automated payments.

Pay by Phone

To pay your Piedmont Medical Center bill over the phone, call 1-855-788-1212. You will need to provide your account number from your statement.

The Piedmont billing representative can take a credit card, debit card, or electronic check payment over the phone. The same 2.5% fee applies to credit and debit card payments.

Paying by phone is a quick, convenient way to make a payment if you don’t want to log into the online billing system. However, phone payments do incur a $15 service charge.

Pay by Mail

Mail your payment to:

Piedmont Healthcare
PO Box 650292
Dallas, TX 75265-0292

Be sure to include your remittance coupon from your statement along with your check or money order. Allow 5-7 business days for mail delivery time to avoid late fees.

Paying by mail gives you the option to send a paper check or money order. But this method takes more time to process compared to electronic payments.

In-Person Payments

You can make an in-person payment at the Piedmont Medical Center cashier’s office located at:

Piedmont Medical Center
222 South Herlong Ave
Rock Hill, SC 29732

The cashier’s office accepts cash, checks, money orders, and credit/debit cards. Be sure to bring your statement or know your account number when paying in person.

Payment Plans

If you need help paying down your Piedmont Medical Center balance over time, payment plans are available. Payment plans allow you to break your balance into smaller monthly payments with no interest charges.

To enroll in a payment plan, login to the Piedmont Wallet or call 1-855-788-1212. The billing staff can help set up a plan that fits your budget.

Hospital Financial Assistance

Piedmont Medical Center offers financial assistance programs for patients who qualify based on income criteria. These programs can help by reducing or eliminating your medical bill.

To learn more about financial assistance for Piedmont Medical Center bills, visit www.piedmont.org/financial-assistance or call 1-866-399-5467.

Avoid Late Fees

To avoid late payment fees, be sure to pay your Piedmont Medical Center bills by the due date printed on your statement. Late fees are typically $25 but can be higher for large balances.

Setting up automatic payments through the Piedmont Wallet is the best way to avoid late fees. Electronic payments on or before the due date keep your account in good standing.

Communication is Key

If you are having trouble paying your Piedmont Medical Center bills, call 1-855-788-1212 as soon as possible. The billing staff will work to find a solution, such as a payment plan, financial assistance, or direction to other resources. But they can only help if you reach out proactively.

Managing medical bills can be confusing. Piedmont Medical Center aims to provide exceptional care as well as a positive billing experience. Paying your Piedmont bills through the various convenient methods available helps you focus on your health, not your finances.

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Does Piedmont offer a payment plan?

Piedmont offers multiple ways to help patients pay their bills. Your balance may qualify for an interest-free payment plan. To enroll in a payment plan, visit the Piedmont Wallet or call the Customer Solutions Center at

How do I access my Piedmont Healthcare account?

Your Piedmont healthcare account can be accessed through the Piedmont Wallet. Patients may access the Piedmont Wallet through MyChart, or with the Secure Health Code listed on their statement. What if I can’t pay my bill? Piedmont offers multiple ways to help patients pay their bills. Your balance may qualify for an interest-free payment plan.

Does Piedmont Healthcare offer financial assistance?

Piedmont Healthcare understands that not all patients have the ability to pay their healthcare bills. We offer financial assistance, based on the Federal Poverty Guidelines, to patients and guarantors who are uninsured or underinsured and have received medically necessary services.

Does Piedmont Healthcare have a patient wallet?

Piedmont Healthcare has partnered with Patientco to provide simpler billing statements with easy-to-follow summaries and enhanced online bill pay technology. Patientco makes tracking, managing and paying healthcare expenses simple through the PatientWallet. In the PatientWallet, you can also find low monthly payment options. Pay My Bill

Does Piedmont Ofers offer financial assistance?

Additionally, insured patients may experience a financial hardship when paying their balance after all third-party payments. To apply for Hardship Assistance, see the section above, “How to Apply for Financial Assistance.” Piedmont ofers no interest payment plans.

Does Piedmont Healthcare offer assistance for uninsured patients?

Assistance may be available for emergency and medically necessary care for uninsured patients. Piedmont Healthcare patients with family household resources up to 300% of the Federal Poverty Guidelines may be eligible for fully discounted services.

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