As a Piedmont Natural Gas customer, you have the convenient option to pay your gas bill online through their user-friendly website Online bill payment puts control in your hands, allowing you to securely pay on your schedule without mailing checks or visiting a payment center.
In this comprehensive guide, we’ll outline the benefits of Piedmont’s online bill pay and walk through the simple steps to pay your gas bill through their website.
Why Choose Online Bill Payment?
Paying online through Piedmont Natural Gas offers many advantages
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Convenience – Pay anytime, anywhere with an internet connection. Avoid driving to a payment center or finding a stamp.
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Efficiency – Takes just minutes to log in and submit payment versus waiting in line at a physical location.
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Flexibility – Schedule one-time or recurring payments to suit your preferences.
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Security – Payment page is encrypted to keep your information safe.
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Simplicity – Easy to set up payments and maintain account through user-friendly site.
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Savings – Avoid late fees by paying on time without hassle.
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Control – Make payments and manage gas account fully on your own schedule.
Clearly, online bill pay makes managing your gas account simpler than ever before. Next, let’s walk through the process step-by-step.
Step-by-Step Guide to Paying Your Bill Online
Paying your Piedmont Natural Gas bill through their website only takes a few minutes. Follow these simple steps:
1. Visit Piedmont Natural Gas Website
Go to piedmontng.com and click on “Pay Bill” at top of page or navigate directly to cass.piedmontng.com.
2. Click “Sign In”
Select the blue “Sign In” button to access your account login page.
3. Enter Account Login Credentials
Type in your username and password associated with your Piedmont account. Click “Sign In” to continue.
4. Select “Make Payment”
Once logged in, choose “Make Payment” from top menu bar to go to payment page.
5. Choose Payment Amount
Enter the specific payment amount you wish to submit, which must be at least your total amount due.
6. Select Payment Method
Choose whether to pay by credit/debit card, checking account, or other saved method.
7. Submit Payment
Double check payment details, agree to the terms, and click “Pay Now” to complete payment.
After submitting, you will receive a confirmation page and receipt via email. Payment will typically process in 1-2 business days.
And that’s all there is to it! Piedmont Natural Gas makes their online bill pay quick, easy, and secure.
Setting Up Recurring Payments
Tired of logging in to pay each month? You can enroll in auto-pay to have payments processed automatically each billing cycle.
To enable recurring payments:
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Follow steps 1-4 above to access your account.
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Click on “Auto Pay” from top menu.
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Check box to enable auto-pay.
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Choose your payment amount and method.
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Save your preferences.
Each month on your bill due date, Piedmont will automatically charge your selected payment method for the amount due. It’s that simple!
Helpful Tips for Piedmont Online Bill Pay
To ensure smooth sailing with online bill payment, keep these tips in mind:
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Log in to your account weekly to check your balance due and avoid surprises.
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Schedule payments at least 3-5 business days before due date to allow for processing time.
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Notify Piedmont immediately if your credit card expires or is lost/stolen to avoid disruptions.
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Set payment reminders on your calendar if not using auto-pay to prevent late fees.
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Contact customer support if you have any issues with online payment process.
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Monitor account notifications regularly for any billing updates or changes.
Paying bills online doesn’t have to be a chore. Piedmont Natural Gas provides a streamlined website and payment process that saves you time and gives you control. Sign up for online bill pay today and say goodbye to paper statements and late payments!
Piedmont Natural Gas Equal Payment Plan
FAQ
Where can I pay my Piedmont gas bill in person?
How do I change my name on my Piedmont Natural Gas account?
What is the phone number for Piedmont Natural Gas High Point NC?
How do I pay Piedmont Natural Gas Online?
To get started paying online as a registered user, go to Piedmont Natural Gas’s website and click “Sign In” at the top right. Then enter your username and password and click “Make a Payment” on your account dashboard. If you don’t want to register for an online account, Piedmont allows you to make one-time payments as a guest.
How do I pay my Piedmont bill online?
Sign in to your Online Services account to make a payment with no additional service charge. Automatically draft your monthly payment directly from your bank account. Pay your bill in person at one of Piedmont’s authorized paystations. Make a one-time, same-day payment using Speedpay ®. Call 800.752.7504 toll-free 24/7.
Does Piedmont Natural Gas offer an equal payment plan?
Piedmont Natural Gas offers an Equal Payment Plan (EPP) to make budgeting easier by having fixed monthly payments instead of variable bills throughout the year. With EPP your expected annual usage is broken into even monthly payments so you pay the same amount each month.
Can I pay my Piedmont Gas Bill by phone?
Both credit/debit cards and checking accounts can be used to pay over the automated phone system. One benefit of paying your Piedmont Gas bill by phone is that your payment will be processed the same day if you call before 7 PM on a weekday. So it’s a reliable option if your bill due date is approaching.
How do I pay my energy bill in Piedmont?
Pay your bill in person at one of Piedmont’s authorized paystations. Make a one-time, same-day payment using Speedpay ®. Call 800.752.7504 toll-free 24/7. Share the Warmth allows Piedmont, our community partners and our customers to help families in need pay their energy bills.
When should I pay my Piedmont Natural gas bill?
Paying your Piedmont Natural Gas bill by the due date is important to avoid penalties and keep your gas service activated. Consider setting up autopay or paperless billing to make paying your bill on time effortless each month.