Having an easy way to pay your heating and cooling bills by phone is essential for Petro Home Services customers. Petro offers a simple phone payment system as one of several convenient payment methods. Read on for a quick guide to paying your Petro bill over the phone using their automated system or by speaking with a customer service agent.
Overview of Petro Home Services
For background, Petro Home Services provides heating oil, propane, and HVAC services to homeowners in the Northeastern U.S. Their services include:
- Heating oil delivery
- Propane tank installation and fueling
- Furnace/boiler repair
- AC installation and maintenance
- Plumbing and electrical
- Home standby generators
Petro bills customers monthly for fuel deliveries, service plans, equipment installments, and other services provided. Keep reading to learn how to easily pay your Petro bill by phone.
How to Pay Your Petro Bill by Phone
Petro offers an automated phone payment system as well as customer service agents to assist with payments. Here are the two ways to pay your bill by phone:
Use the Automated Phone System
The fastest way to pay by phone is using Petro’s automated system Simply
- Call 800-645-4328 from the phone number on file for your account.
- Follow the prompts to enter your Petro account number and confirm your identity.
- Enter payment details like debit/credit card number or bank account info.
- Your payment will be processed instantly.
The automated system is available 24/7 for your convenience.
Speak with a Customer Service Agent
If you prefer to process your payment with a live agent, Petro’s customer service team is available to assist you.
- Call 800-645-4328 and select the billing and payments option.
- A Petro agent will verify your account information and process your phone payment.
- You can pay with a card or e-check. The agent will provide confirmation details.
Customer service is available 24 hours a day, 7 days a week, year-round. There is always someone ready to help you pay your bill!
What Payment Information to Have Ready
Before paying your Petro bill by phone make sure you have the following payment information on hand
- Your Petro Home Services account number
- The service address on your account
- Payment method – credit/debit card or bank account details
- Name, address, and phone number on the payment account
- Amount you wish to pay
Having this information ready will allow quick and easy phone payment processing.
Payment Methods Accepted
You can pay your Petro bill over the phone using:
- Debit or credit card – Visa, Mastercard, American Express, Discover
- Electronic check – provide your routing and account numbers
Both the automated system and customer service agents can process these payment methods securely.
Payment Plan Options
In addition to one-time payments, Petro offers two billing plans to better manage heating costs:
- Budget Payment Plan – Fixed monthly amount based on previous usage. Provides predictable payments.
- AutoPay – Payments automatically deducted monthly from your bank account. Avoid late fees.
Contact Petro to enroll in one of these payment plans and simplify bill pay.
Check Your Balance and Payment History
After paying your Petro bill by phone, you can check the updated account balance and payment confirmation by:
- Logging into your online My Petro Account
- Speaking with a customer service agent
- Checking your next monthly statement
Monitoring your account frequently helps ensure your payments are being applied correctly.
Get Payment Assistance if Needed
If you are having trouble paying your Petro bill on time, contact their customer service team for help. They may be able to offer:
- Extended payment plans
- Arranging alternative payment dates
- Enrolling you in a billing assistance program
- Providing information on government heating assistance
Petro aims to keep your heat on even during financial hardship. Reach out for personalized help.
Paying your heating and cooling bill to Petro Home Services by phone is quick and convenient. Use the automated system anytime or speak with a knowledgeable agent 24/7 for personalized assistance. Keep your payment information handy and enroll in a billing plan to simplify managing your account. Phone payments allow fast, reliable billing care from the comfort of home.
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Contact us
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FAQ
How do I make a one-time payment on Petro?
Can you pay Petro with a credit card?
What is the company called Petro?
Is Petro an oil?
How do I enroll in Petro myAccount online bill pay?
Enrolling in Petro MyAccount online bill pay only takes a few minutes: Select “Sign Up” to create your online profile and password. Input your Petro account number, name, email, service address, and phone number. Read and accept the terms of use. That’s it! You can immediately start making payments after creating your account.
What can I do with Petro online bill pay?
With Petro online bill pay you can: Check your account balance in real-time. View past statements and payment history. Change your account details and delivery preferences. Sign up for payment alerts and reminders. Submit meter readings or service requests. MyAccount gives you complete control of your Petro oil account!
How do I pay my Petro Home Service Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Petro Home Service. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
How do I contact Petro customer service?
If you have any trouble signing up or using MyAccount, Petro’s customer service team is ready to assist you: Call 888-735-5651 for billing questions. Call 800-645-4328 for technical support. Start a live chat session on Petro’s website. Petro experts can walk you through any issues getting started or using the online bill payment system.
How do I make a one-time Petro bill payment?
Making one-time Petro bill payments through MyAccount is simple: Log into your MyAccount profile. Select “Make Payment” from the menu. Choose your payment amount and method. Review payment details and submit. Your one-time payment will be immediately processed!
What is the Petro customer portal?
As always, our goal at Petro Marine Services is to improve the customer experience and we feel that the Petro Customer Portal meets that standard by leveraging technology to provide you, our valued customer, greater access and flexibility to manage your account at your convenience. Need a login for your account?