Streamlining Bill Payments with Peoples Energy Cooperative

Paying your monthly utility bill can feel like a chore. Writing and mailing a check keeping track of due dates late fees if you forget – it’s enough to give anyone a headache! Thankfully, Peoples Energy Cooperative offers several convenient options to take the pain out of bill pay. As a member-owned cooperative providing electricity to over 20,000 homes and businesses, Peoples Energy strives to make life simpler for its members. Read on to learn about the various bill payment methods available and discover which one is right for your needs.

Online Bill Pay

For quick and easy payments 24/7, Peoples Energy members can take advantage of the online bill pay system SmartHub. This secure portal allows you to review account details, see payment history, make one-time payments or set up recurring payments, and more. By signing up for SmartHub through the Peoples Energy website, you can pay bills directly from your bank account or with a major credit or debit card when it’s convenient for you.

SmartHub also lets you opt for paperless billing to reduce clutter and waste Going paperless means your monthly statements will be delivered electronically rather than by mail, This feature allows you to access current and past bills from your online account anytime Say goodbye to shuffling through stacks of papers to find the one you need!

Pay by Phone

For those who prefer to make utility payments over the phone, Peoples Energy offers a 24 hour automated pay-by-phone system. Call toll-free and use your credit/debit card or checking account to pay your bill. The automated system also allows you to check your account balance and sign up for auto-pay programs. Spanish language options are available on the pay-by-phone line as well.

Automatic Payments

Take the guesswork out of bill pay by enrolling in Peoples Energy’s automatic payment program. This free service deducts your monthly utility payment from a checking account, savings account, or credit card on the invoice due date. No more forgetting when bills are due or incurring late fees!

To enroll in auto-pay, existing members can set up recurring payments through SmartHub or the pay-by-phone system. New members can enroll during the signup process to get automatic payments set up right away.

Pay in Person

For those who want to pay bills in person, Peoples Energy members can visit the co-op headquarters in Oronoco, MN Monday through Friday from 7:30am to 4:00pm. An after-hours drop box located near the flag pole is also available to deposit payments when the office is closed. Payments left in the drop box before 4:00pm each day are posted by the end of the next business day.

Pay by Mail

Mailing in utility payments is another option for Peoples Energy members. Allow 5-7 business days for mailed payments to avoid late fees. Include your account number on the check or money order and use the provided return envelope. Send payments to:

Peoples Energy Cooperative
PO Box 402333
Boone, IA 50940-0333

While paying by mail is certainly acceptable, it does require more time and planning compared to electronic payment methods. To avoid any chance of postal delays or lost mail causing a late payment, consider one of the quicker options above if possible.

Bank Bill Pay

Many banks and credit unions now offer online bill pay services to their customers. This lets you pay bills, including utility bills, directly from your bank’s website. While convenient, be aware that most bank bill pay services take 4-5 days to process payments. To avoid late fees, set up your Peoples Energy payment to process 5-7 days before the due date. Check with your individual bank for timing specifics.

Payment Options Overview

No matter which bill payment method you choose, Peoples Energy offers flexible options to make paying your utility bill stress-free. Here’s a quick summary of the payment methods available:

• SmartHub – Peoples Energy’s online bill pay system. Pay by bank account, credit/debit card. Offers paperless billing, account management.

• Pay by Phone – 24 hour automated phone payment system. Pay with credit/debit card or bank account. Can also check balance, enroll in auto-pay.

• Automatic Payment – Monthly bills paid automatically from checking/savings account or credit card. Sign up through SmartHub or pay-by-phone.

• In Person – Pay at Peoples Energy HQ Monday-Friday 7:30am-4:00pm. After hours drop box available.

• By Mail – Mail check or money order allowing 5-7 days for delivery to avoid late fees.

• Bank Bill Pay – Pay through your bank’s online bill pay program. Allow 4-5 days for payments to process.

Choosing a payment option that fits your lifestyle helps ensure your Peoples Energy bill gets paid on time each month. Sign up for paperless billing and automatic payments to maximize convenience and minimize worry. Contact Peoples Energy if you have any questions about enrollment or need help setting up an online account. With 20,000 members relying on Peoples Energy for electric service, they are committed to ease of use and member satisfaction.