Pennsylvania Manufacturers Association Insurance Company (PMA) has been protecting businesses and their employees for over a century. As an industry leader in workers’ compensation, commercial auto, and general liability insurance, PMA provides customized risk management solutions to organizations across the nation.
In this comprehensive guide, we’ll explore the history, services, client focus, and advantages of partnering with this trusted insurance carrier. Whether you’re considering PMA for your business insurance needs or just want to learn more, this article has everything you need to know.
A Long History of Protecting Businesses
With roots dating back to 1912, PMA has over 100 years of experience in the insurance industry The company was formed as a mutual insurer by the Pennsylvania Manufacturers Association to provide workers’ compensation protection for members
Over the decades, PMA expanded its coverage offerings to include commercial auto, general liability, umbrella policies, and more. They now serve policyholders in over 30 states with annual premiums exceeding $2 billion.
As an “old company” in this industry, PMA has developed extensive claims expertise. Their commitment to injured worker care and return-to-work programs is a key part of their legacy.
Providing Custom Risk Management Solutions
PMA offers much more than just insurance policies. They aim to provide customized risk management and safety programs to reduce clients’ total cost of risk.
For workers’ compensation coverage, they partner with organizations to improve workplace safety and help injured employees get back on the job quickly. Their nurse case managers, vocational rehabilitation counselors, and ergonomic specialists help facilitate these goals.
PMA also offers risk control services such as workplace safety analysis, online safety training, coaching for supervisors, and more. Their experienced risk control consultants tailor programs based on each client’s unique needs.
For commercial auto exposures, PMA provides fleet safety analysis, driver training, motor vehicle record screenings, and accident investigation. Their transportation risk specialists help clients reduce collisions, violations, and losses.
Serving Both Large and Small Organizations
From small businesses to large complex accounts, PMA has solutions for organizations of all types and sizes. Their middle market focus allows them to provide hands-on, consultative services.
For smaller accounts, they make insurance easy through packages, agreement forms, and experienced local agents. There are no minimum premium requirements.
On the other end, PMA has the capacity and expertise to handle large and complex risks. They can meet the needs of accounts with thousands of employees and large fleets. Loss sensitive programs and captive arrangements are available.
PMA also serves group self-insureds who want customized coverage backed by the financial strength of a commercial carrier. Public entities, associations, and franchises take advantage of group programs.
Providing Strong Claims Management
Backed by in-house claims professionals, PMA works promptly to investigate incidents and pay legitimate claims. Their regional office strategy allows for localized decision making and personalized service.
For workers’ compensation, dedicated claim directors partner with policyholders and brokers throughout the life of a claim. PMA’s nurses and field case managers help facilitate prompt and appropriate medical treatment.
On the commercial auto side, PMA has an extensive national network of appraisers, repair facilities, and salvage vendors to quickly get vehicles back on the road. Special investigative units provide fraud detection services.
No matter what happens, policyholders can count on PMA’s strong financial backing and decades of claims experience. Their commitment to fair claims resolution promotes productive long-term partnerships.
Focusing on Injured Worker Care
Unlike some insurance carriers, PMA recognizes that an injury affects more than just a bottom line. Their employee-focused approach aims to show compassion and help injured workers get quality treatment and quickly return to meaningful work.
Each workers’ compensation claim is assigned a nurse case manager who serves as a single point of contact for the injured employee, employer, and physician. This nurse advocates for the worker while guiding them through care, treatment planning, and recovery.
For complex cases, PMA takes a clinical team approach – partnering the nurse case manager with a senior claims examiner and vocational specialist. This promotes optimal outcomes for the injured worker.
PMA also helps identify modified duty opportunities that allow employees to remain productive and return to work promptly. This focus on people makes a difference.
Delivering Outstanding Customer Experiences
Providing an exceptional customer experience is central to PMA’s mission. They invest heavily in human talent, training, and technology to equip their team to add value.
Each client has an assigned account services representative who becomes a trusted risk advisor. Backed by experts from across the country, they deliver consultative solutions tailored to mitigate exposures.
PMA prioritizes ease of doing business through streamlined technology solutions like online payment systems, electronic policy delivery, and fast digital claims reporting through their PMA Cinch platform.
With local presence and national resources, PMA gives customers the advantages of personalized service and deep expertise. Their 95% customer retention rate confirms their customer-centric approach is working.
Partnering for Safety and Claims Management
For policyholders seeking a partner to reduce risk and deliver compassionate claims outcomes, PMA is an ideal choice. Their 100+ years of experience, consultative approach, and injured worker focus make them stand out.
Organizations of any size and complexity can benefit from PMA’s customized insurance programs, safety solutions, and women’s health initiatives. They view every policyholder relationship as an long-term partnership built on trust.
The bottom line? PMA protect what matters most so businesses can continue fulfilling their purpose. If you’re looking for an insurance carrier you can depend on year after year, connect with PMA today. Their risk advisors are ready to evaluate exposures, identify solutions, and deliver unmatched service.
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FAQ
Is PMA Companies an insurance company?
What is a PMA company?
What is the phone number for PA manufacturers claims?
What is the credit rating of PMA?
Who is Pennsylvania Manufacturers Association insurance company?
Pennsylvania Manufacturers Association Insurance Company operates as an insurance company. The Company offers workers compensation, property, and casualty insurance solutions. Pennsylvania Manufacturers Association Insurance Company serves customers in the United States.
Who is PMA workers’ compensation insurance?
At PMA, workers’ compensation insurance has been our focus and passion for over a century. Today, we are among the most experienced workers’ compensation insurance companies in the United States. With a broad portfolio of risk financing options, we are able to match clients’ needs with the right solutions.
Who founded the Pennsylvania Manufacturing Association?
The Association was founded in Harrisburg on 9 October 1909 by Joseph R. Grundy, a manufacturer from Bucks County. The group’s original members were Pennsylvania individuals and companies engaged in the manufacturing of goods as well as trade and local associations representing the manufacturers.
Which insurance companies are underwritten in Pennsylvania?
Insurance contracts are underwritten and issued by one or more of the following: Pennsylvania Manufacturers’ Association Insurance Company; Manufacturers Alliance Insurance Company; and Pennsylvania Manufacturers Indemnity Company, rated A+ (Superior) XV by AM Best and A2 Stable by Moody’s.