How to Pay Your Jefferson Parish Water Bill Online

If you’re a Jefferson Parish water customer, paying your bill promptly each month is important. The parish makes it convenient to pay online through their secure payment portal. Read on for a complete guide to paying your Jefferson Parish water bill online.

Why Pay Online?

Paying online through the Jefferson Parish website offers many benefits:

• It’s fast – Takes just minutes to log in and submit payment
• Available 24/7 – Access your account and pay anytime night or day
• Saves time – Avoid driving to the parish office or waiting in line
• Secure – Payment portal uses encryption to protect your data
• Get receipts – Receive instant emailed confirmation and receipts

Paying online helps you easily take care of your bill on your schedule

How to Access the Online Payment System

Jefferson Parish offers a website specifically for making payments. There are two ways to access the payment portal:

• Go to payjeffparish.net

• Go to jeffersonparishnet and click on “Pay Water Bill”

Both links will direct you to the payment website powered by PayStar. This is where you’ll log in to view your balance and submit payment.

Creating an Account

Before you can pay your water bill online, you’ll need to create an account in the system. Here’s how:

• On the PayStar homepage, click “Create an Account”

• Enter your Jefferson Parish Water account number and email address

• Create a username and password for your account

• Agree to the terms of use

• Verify your email to complete account activation

Once your account is created, you’ll use your email and password to log in each time.

Viewing Your Balance

To see your current outstanding balance:

• Log into your PayStar account

• Click on “Jefferson Parish Water Department”

• Select “View Bills”

This will display your total amount due for the latest billing period. Review this balance amount before submitting payment.

Payment Options

Jefferson Parish offers several ways to pay your water bill through PayStar:

• Credit card – Visa, Mastercard, American Express, Discover

• Debit card – Use a bank debit/ATM card

• Electronic check – Directly from your checking or savings account

• AutoPay – Set up recurring payments from a card or bank account

• Mail – Send a paper check if needed

Choose the most convenient option for you. Credit cards do have a 2.95% convenience fee applied.

Making Your Payment

When you’re ready to pay your Jefferson Parish water bill online:

• Go to the Payments tab in your account

• Select “Make Payment” for your water account

• Enter the payment amount from your current bill

• Choose whether to use a card, e-check, or mail in a check

• If using a card or e-check, enter your details

• Carefully review all payment info to ensure it’s correct

• Submit the payment

Your water bill payment will then quickly process. The funds will debit from your selected payment method right away.

Payment Confirmation

Once your online payment goes through, be sure to retain the confirmation for your records.

• Your PayStar account will show confirmation the payment was submitted

• An email receipt will be sent to your address on file

• Payment typically posts to your water account within 1 business day

• Check your account balance again in a few days to verify it reflects the payment

Keep the confirmation number and receipt on hand in case you need to reference them in the future. Paying online provides immediate proof of payment.

Benefits of Paying Online

Paying your Jefferson Parish water bill through the online portal offers many perks:

• It’s open 24 hours a day, 7 days a week

• Payments post quickly, often within one business day

• Instant emailed receipts provide payment confirmation

• Avoid driving to the parish office and waiting in line

• Login to check your balance anytime

• Secure site protects your financial information

• Setup automatic recurring payments for convenience

• Access your prior bill history and statements

The online system makes it quick and easy to view your water account activity and submit payments on your schedule.

Troubleshooting Payment Issues

If you run into any problems paying your Jefferson Parish water bill online, here are some tips:

• If your payment won’t go through, call your card company or bank to confirm they authorized it

• Make sure you entered all payment details like account number, zip code, and security code correctly

• If your balance isn’t updating after payment, wait 1-2 business days and check again

• Contact PayStar customer support for assistance with account login or payment issues

• Reach out to the Jefferson Parish Water Department for any other questions

Remember, customer service can help troubleshoot any problems with your online payment.

Paying your water bill through the Jefferson Parish online portal is fast, convenient, and secure. Follow the steps in this guide to create your account, check your balance, select a payment method, submit payment, and retain the confirmation. In just a few minutes, you can take care of your bill online 24/7! Contact the water department if you have any other questions.