How to Pay Your Water Bill in Yuma, AZ

Having access to clean, reliable water in your home or business is essential. The City of Yuma provides water service to over 95,000 residents and handles water billing and payment collection. There are several ways Yuma water customers can pay their utility bills conveniently each month.

Overview of City of Yuma Water Utility

The City of Yuma operates the water system that delivers water to homes and businesses throughout the Yuma area in Arizona. The utility:

• Provides drinking water sourced from the Colorado River
• Maintains over 500 miles of water lines, storage tanks and pumping stations
• Services around 31,000 residential, commercial and industrial water connections
• Bills water usage monthly and collects payments

As a customer, you are responsible for paying your monthly water bill to the City of Yuma by the due date.

Ways to Pay Your Yuma Water Bill

The City of Yuma offers various payment options to fit every customer’s needs and schedule Here are the many ways to pay your Yuma water bill

Pay Online

The easiest and most convenient way to pay is through the City of Yuma website. You can make secure one-time or recurring payments from a bank account or credit/debit card.

To pay online, you’ll first need to create an account using your account number. Online payments are posted to your account immediately

Pay Through Mobile App

Download the City of Yuma app to your smartphone or tablet. You can quickly pay bills, view usage history and account balance, and receive notifications.

Pay by Phone

Call the City of Yuma automated phone system at 928-373-4507 to make one-time water bill payments over the phone using your credit/debit card.

Pay by Mail

Mail a check or money order payable to City of Yuma Utility Billing to:

City of Yuma
Utility Billing Division
P.O. Box 13012
Yuma, AZ 85366-3012

Be sure to include your payment stub or write your account number on the check. Allow 5 business days for delivery.

Pay in Person

Bring your water bill payment to City Hall at One City Plaza in downtown Yuma. You can pay using cash, check or credit/debit card.

City Hall payment hours are Monday-Friday 8am-5pm, except holidays. Payments made after 2pm will be credited the next business day.

Pay at Payment Kiosk

Use the self-service payment kiosks located at City Hall or the Public Works building at 410 S. Maiden Lane to pay your water bill in person 24/7. You can pay using cash, coins, or credit/debit cards.

Enroll in AutoPay

Sign up for automatic monthly payments to be debited from your bank account or charged to your credit card. Payments will be made automatically on your due date. Log into your account to enroll.

Consider Paperless Billing

Go paperless to receive water bills electronically and avoid late postal deliveries. Log into your account and enroll in paperless billing to get bills by email.

Explore Assistance Options

Ask about possible financial assistance or extended payment plans if you are having difficulty paying your Yuma water bill timely. Programs are available for qualifying low-income households.

Avoid Late Fees and Disconnection

Pay your City of Yuma water bill by the due date noted on your bill to avoid penalties:

• Late fee assessed if not paid within 22 days of billing date
• Disconnection warning notice issued if not paid within 30 days
• Water service interrupted if bill not paid within 45 days

Set payment reminders and utilize automatic payments or paperless billing to prevent late payments. Contact the City promptly if you anticipate difficulty paying on time. Establishing an assistance program or payment plan can prevent service disruptions.

Moving Your Service

Notify the City of Yuma Utility Billing department at 928-373-4507 at least 3 days before you need water service stopped or started when moving. Provide your move in/out date and new address.

Pay any final bill balances and return equipment, if applicable, to close your account. Have the new resident set up water service in their name prior to move-in day.

Paying your water bill promptly using the City’s convenient online or automated options allows you to avoid late fees and keep your water flowing. Contact the Utility Billing department with any water bill questions.