Having access to clean reliable drinking water is vital for every Syracuse resident and business. Paying your City of Syracuse water bill promptly each month is crucial to avoid any service disruption. The Syracuse Water Department offers multiple payment options to fit any schedule or preference.
Overview of Paying Water Bills in Syracuse
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The Syracuse Water Department provides water service to around 80,000 customers.
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Water bills are issued monthly and due within 21 days of billing.
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Bills can be paid online, by phone, by mail, or in person.
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Late fees apply if payment is not received by the due date.
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Account information and payment history is available online
Benefits of Paying Your Water Bill Online
Paying online provides Syracuse water customers many great benefits:
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It’s fast and convenient – Takes just minutes to pay securely online 24/7.
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Avoid late fees – Submit payment anytime before the due date.
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Paperless billing – Go green by enrolling in e-bills.
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Payment history – View past statements and payments through your online account.
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Account management – Update account info, monitor usage, contact customer service.
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Get notifications – Sign up for due date reminders, outage alerts, and more.
Managing Your Water Account Online
Syracuse water customers can create a secure online account to:
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Pay bills immediately or set up recurring payments.
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Access current and past billing statements.
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View water usage and payment history.
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Update account and contact information.
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Enroll in paperless billing and autopay.
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Report water emergencies.
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And more!
Register online using your 10 digit account number.
One-Time Payment Options
To make one-off bill payments each month, customers can:
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Pay online through the self-service portal.
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Call 315-990-9200 to pay by phone with a credit/debit card.
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Mail in a check or money order to P.O. Box 5268, Binghamton, NY 13902-5268.
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Pay in-person at City Hall with cash, check, or money order.
One-time payments post immediately to your account.
Automatic Payments
For maximum convenience, enroll in autopay to have your water bill paid automatically each month.
To setup autopay:
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Login to your online account.
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Under Payment Options, click on Autopay Enrollment.
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Enter your bank account information.
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Review and accept the terms agreement.
Now your water bill will be paid on time without the hassle!
Reliable Water Service for Syracuse
The Syracuse Water Department works hard to deliver outstanding water service to residents and businesses across the city. Simplify payment and account management through the convenient online options available.
Drinking Water Public Notice | Lead Sampling August 2024
The City of Syracuse Water Department found elevated levels of lead in drinking water in some homes/buildings. The exceedance was discovered in the results of the most recent round of routine lead sampling for the New York State Department of Health, received July 2024. Read more in the notice below.
Drinking Water Public Notice | Lead Sampling August 2024 UPDATED
The City of Syracuse Water Department found elevated levels of lead in drinking water in some homes/buildings. The exceedance was discovered in the results of the most recent round of routine lead sampling for the New York State Department of Health, received July 2024. Read more in the notice below.
Syracuse woman says city shut off water even though the bill was paid up
FAQ
What is the phone number for the city of Syracuse water bill payment?
What is the account number for the city of Syracuse?
How much does water cost in Syracuse, NY?
Is Syracuse a city or town?
What does the Syracuse water department do?
The Syracuse Water Department is responsible for constructing, maintaining, and operating all necessary and desirable facilities for the supply and distribution of a safe, potable water supply for the City of Syracuse.
How do I create a Syracuse Water Department account?
If you already have an account, you just need to login to the Syracuse Water Department site. Syracuse Water Department accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Syracuse Water Department website.
How long does it take to start water service in Syracuse?
Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Syracuse City, you’ll need to stop your water service with the Syracuse Water Department, so you don’t keep getting billed.
What water providers does Syracuse have?
Syracuse has multiple water providers: OCWA (Onondaga County Water Authority) and Syracuse Water Department. This page provides water quality information for Syracuse Water Department. Have a Question, Issue or Comment?
Does Syracuse City water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Syracuse City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Why did Syracuse water department receive an above-average grade?
As you can see, Syracuse Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we’ve analyzed. Syracuse has multiple water providers: OCWA (Onondaga County Water Authority) and Syracuse Water Department.