Living in Delhi, you likely get your water from one of three main providers: Delhi Jal Board (DJB), New Delhi Municipal Council (NDMC), or Delhi Cantonment Board. Paying your water bill online is usually the most convenient option, saving you time and hassle. In this comprehensive guide, I’ll explain the online payment process for each provider and give tips for a smooth payment experience.
Delhi Jal Board
With over 20 million customers, Delhi Jal Board (DJB) is by far the biggest water supplier in Delhi DJB offers multiple options for paying your water bill online
Payment Gateway
The easiest way is through DJB’s payment gateway on their website. Simply enter your 10-digit KNO number and it will pull up your account details You can then pay with a credit/debit card, net banking, mobile wallet, or UPI The supported payment gateways are
- BillDesk
- TechProcess
- Atom Technologies
This is the quickest option, with instant payment confirmation.
BBPS
You can also use the Bharat Bill Payment System (BBPS) to pay DJB bills. BBPS allows you to pay bills via net banking, cards, wallets, and even cash at agent outlets. Search for “Delhi Jal Board” as the biller and enter your KNO to make the payment.
BBPS takes 1-2 working days to reflect the payment in DJB’s system.
NEFT/RTGS
For NEFT/RTGS payments, you need to add your 10-digit KNO to DJB’s beneficiary account number before making the transfer through net banking. DJB has dedicated virtual accounts with 4 banks:
- Utkarsh Small Finance Bank
- Axis Bank
- South Indian Bank
- IDBI Bank
NEFT/RTGS payments usually get credited within 2 working days.
New Delhi Municipal Council
For residents getting water supply from NDMC, you can pay your bills on their website:
e-Payment
NDMC offers an e-Payment facility on their website. Log in with your account number, select water bill, enter the amount payable and make the payment via net banking, card or UPI.
You get instant payment confirmation and receipt from NDMC.
Delhi Cantonment Board
There are a few cantonment areas in Delhi which get water from Delhi Cantonment Board. Here are the online payment modes:
BillDesk
Delhi Cantonment Board has partnered with BillDesk as their official payment gateway. You can pay water bills by card, net banking, or wallet after entering your account number.
The payment reflects immediately in DCB’s records.
e-Suvidha Kendra
For cantonment residents, paying at the nearest e-Suvidha Kendra is also an option. You can pay by cash, cheque, or card at these centers.
The payment gets updated in 1-2 working days.
Tips for Paying Water Bills Online
Here are some tips to ensure smooth payment of your water bills online:
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Check account number – Confirm your 10/11 digit consumer or KNO number before initiating payment. Incorrect number will cause payment failure.
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Keep bill handy – Have a copy of your latest water bill to enter the exact payable amount. This prevents over/under payment.
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Save payment receipt – Save or take a screenshot of the payment confirmation receipt for future reference.
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Check status – For NEFT/RTGS/BBPS payments, check after 2-3 days on provider website that payment is reflecting against your account.
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Register account – Create an online account on provider website for easier bill viewing and payment.
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Set reminders – Set payment due date reminders so you don’t miss the last date and get penalized.
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Choose quick payment modes – Opt for payment gateway, credit/debit cards for instant payments. Avoid cash deposits and cheques which take longer.
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Pay early – Don’t wait for due date, pay a few days in advance so any delay or failed transaction can be corrected before last date.
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Know late payment policy – If paying after due date, be aware of interest and penalty levied by your provider to avoid getting billed incorrectly.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your banks website). Normally, these services debit the customers checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customers account. Please consult with your bank for more information.
Town of Delhi P.O. BOX 277 Delhi, LA 71232
Online Bill Payment
If paying online, just click the appropriate button below and follow the prompts. You just need your name and the street where you live.
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
The worry-free way to pay your bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located below and drop it off or mail it to our office, along with a voided check.
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
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FAQ
Can we pay a water bill online in Delhi?
What documents are required for mutation in Delhi Jal Board?
What is the user ID in Delhi Jal Board?
How to pay Delhi water bill online?
DJB offers various online payment modes like credit cards, debit cards, UPI, BBPS, e-wallets, net banking, NEFT, and RTGS. The steps to pay your Delhi water bill online are as follows: Step 1: Visit the customer portal of DJB. Step 2: Click on ‘Pay Online’. Step 3: Choose your preferred payment option. Step 4: Enter your KNO number.
How do I complain about my water bill in Delhi?
For any issues related to your water bill, you can contact 1916/1800117118. You can also file complaints via DJB’s WhatsApp number at 9650291021 or write an email to [email protected]
How to check Delhi Jal Board water bill?
Step 1: Visit the DJB portal and click on ‘View/Print Latest Bill’ from the left menu. Step 2: You will be redirected to a new page, where you will need to mention the KNO number on the Delhi Jal board site. Step 3: Your latest Delhi Jal board (DJB) bill will be displayed for viewing. How to get new water connection in Delhi Jal Board?