Having clean, reliable running water is something we often take for granted. But that water service comes with a cost, and in Laredo that means paying your monthly water bill to the City of Laredo Utilities Department.
As a Laredo resident, you want to make sure your water payments are made on time each billing cycle. Missed or late payments can lead to disruption of your water service plus fees and penalties. The good news is Laredo offers many convenient ways to pay your water bill.
In this comprehensive guide we’ll explore all the options for paying your Laredo water bill including
- Online bill pay
- Pay by phone
- Drive-thru payment
- Pay by mail
- Automatic bank draft
- Payment kiosks
- In-person payments
We’ll also look at payment assistance programs, paperless billing, understanding your water charges, and tips for avoiding late fees. Let’s dive into the various ways you can pay your Laredo water bill with ease.
Paying Your Laredo Water Bill Online
The fastest and most convenient way to pay your Laredo water bill is online through the Click2Gov online payment portal. Here’s how it works:
- Go to www.cityoflaredo.com and click on the Click2Gov link
- Login or register for a new account
- Select “Utility Billing” and choose “Make Payment”
- Input your account number and payment amount
- Submit payment via credit/debit card
Online payments process instantly, so your water account is credited right away. A small convenience fee applies to cover processing costs.
Pay by Phone
You can also pay your Laredo water bill conveniently over the phone by calling 956-721-2032. The payment will be processed using the debit/credit card information you provide. As with online payments, a convenience fee is charged for this service.
Drive-Thru Payment
For in-person payment without leaving your car, use the drive-thru service located on the north side of the City Hall Annex building. Pull up and pay your water bill via cash, check, money order, or credit/debit card. This is available during normal business hours.
Pay by Mail
If you prefer to pay your Laredo water bill through the mail, send your check or money order to:
City of Laredo
PO Box 6548
Laredo, TX 78042
Make sure to include your account number on the payment. Allow 7 business days for mailed payments to process.
Bank Draft
You can enroll in automatic monthly bank draft payments through the Laredo Utilities Department website. This automatically deducts your water bill from your checking account each month. It’s free, convenient, and ensures you never miss a payment.
Payment Kiosks
The city has payment kiosks located around Laredo that accept water bill payments 24/7. Kiosks take credit/debit cards, cash, or checks. Locations include City Hall, City Hall Annex, Municipal Court building, and Fire Station #8.
In-Person Payments
Make a payment in-person at participating pay stations around Laredo. Bring your water bill and payment method. Cash, check, credit/debit cards accepted. Convenience fees apply at some locations.
Payment Assistance Programs
Laredo offers payment assistance programs and discounts for qualifying low-income residents, seniors, and disabled customers. This can help ease the burden of water bills through subsidies, flexible payment plans, or discounted rates. Contact the utility department to learn more.
Go Paperless
Sign up for paperless billing to receive your Laredo water bill electronically instead of by mail. This ensures faster delivery so you can pay on time. Register your email address with the utility department.
Avoid Late Fees
Pay your water bill before the due date to avoid penalties. Laredo charges a 10% late fee on past due balances. Having your payment late or disconnected can also hurt your credit score.
Keeping your Laredo water account in good standing is easy with the variety of payment methods offered. Pay online, by phone, in person, or by mail—whichever suits your needs. Just be sure to pay by the due date and take advantage of assistance programs if eligible. With these tips, you can keep the water flowing in Laredo!
How to Pay Your Bill
You can pay your water utility bill different ways. We offer an Affordability Assistance Program for certain qualifying customers. We also offer electronic notifications in addition to hard copies of your statement. You can opt-in by registering your email address with our Customer Service team at City Hall Annex.
You can securely pay using a Visa, MasterCard, or American Express debit and/or credit card at the City of Laredo’s Click2gov site (except between 3:00am and 4:00am), and access account information. A $2.75 convenience fee will be added when using this service (The Ordinance shall become effective as soon as the utility software is updated but not before January 2, 2023). Note that payments are posted the following business day.
Pay your water bill over the phone by calling 956-721-2032. (We accept Visa, MasterCard, and American Express.) A $2.75 convenience fee will be added when using this service (The Ordinance shall become effective as soon as the utility software is updated but not before January 2, 2023). Remember to have your account number ready. For other inquiries, call our customer service team at 956-727-6402.
The Drive-Thru Service is located on the north side of City Hall Annex at 1102 Bob Bullock Loop. Drive-thru will remain open for all payments such as taxes, utilities, alarm permits, paving, force cleaning, beer and wine, hotel/motel, water contracts, hazmat, and demolition.
Mail Payments to City of Laredo, P. O. Box 6548, Laredo, Texas 78042. (Checks or Money Orders only). Please include your account number(s) on all checks and correspondence. Please allow 7 busines days from delivery to post office for mail in payments to be processed and posted to your account. Please do not send cash.
Pay by Bank Draft
The City of Laredo Utilities Department also offers automatic bank draft, an electronic funds transfer payment service which allows the automatic debit of your monthly utility bill from your bank account. This service is offered free of charge. The debit occurs on the due date of your bill each month. You will still receive a monthly bill for your review. Click here to sign up.
New kiosks allow water bill payments 24/7 – LAREDO, TX
FAQ
How much is the water bill in Laredo, Texas?
What is the payment number for El Paso water?
|
Method
|
Pay With
|
Location
|
|
By Phone
|
Checking/Savings Credit/debit card (Visa, MC, Discover)
|
(915) 594-5500, option 1 after selecting language
|
|
By Mail
|
Check Money Order
|
El Paso Water P.O. Box 511 El Paso, TX 79961-0511.
|
|
Payment Locations
|
Cash Check Money Order
|
Expanded locations throughout town
|
How do I pay my Lee County utility bill by phone?
How do you pay a water bill in BC?
Where can I pay my water bill in Laredo TX?
Courtesy David Alegria, Laredo, TX – The City of Laredo is proud to announce that customers are now able to pay their water bill on four (4) new kiosk payment centers located around the city. The kiosks’ locations are as follows: City Hall – 1110 Houston Street, located on the north entrance of the building.
What does Laredo Utilities Department do?
Connect with us on social media. Laredo Utilities Department 2024. All Rights Reserved. City of Laredo Utilities Department to provide the community with continuous, superior water and wastewater services.
How do I pay a credit card in Laredo?
You can securely pay using a Visa, MasterCard, or American Express debit and/or credit card at the City of Laredo’s Click2gov site (except between 3:00am and 4:00am), and access account information.
Can you deposit cash in a Laredo utility drop box?
Customers cannot deposit cash in the drop box. The City of Laredo is making every effort to utilize the kiosks to their utmost potential and is working diligently to expand their payment services to include other bill payments. Other payment options that are still available to utility customers include:
Does Laredo have a bank draft service?
The City of Laredo Utilities Department also offers automatic bank draft, an electronic funds transfer payment service which allows the automatic debit of your monthly utility bill from your bank account. This service is offered free of charge. The debit occurs on the due date of your bill each month.
Does Laredo have new registration software & process?
: City of Laredo Utilities Customer Service Center to Implement NEW Registration Software & Process for Its Utility Customers. For information click here. Recently Moved Into a New Home? Setting up your water is an important step in any homeowners journey. We’re here to help make the transition from one home to another easy.