How to Pay Your Visalia Utility Bill Online

The City of Visalia provides water, sewer, trash, and other utility services to residents and businesses within the city. Paying your Visalia utility bill on time each month is important to avoid any service disruptions. The city offers online payment options to pay bills conveniently from home or on the go.

Below we will cover everything Visalia utility customers need to know about paying city utility bills online through the e-billing system.

Overview of Online Utility Bill Payment

Visalia utility customers can pay their city utility bill online via the e-billing portal using:

• Credit/debit card
• Electronic bank draft (ACH)
• Digital wallet (Apple Pay, Google Pay)

The online payment system allows securely reviewing your account details and making a payment in just minutes from your computer, tablet, or mobile device. Payments post instantly to your account when paid online.

Let’s look at how to enroll in online billing login to your account check your balance, and submit payments digitally to the City of Visalia for utility services.

Enrolling for Online Billing & Payment

To gain access to online account management and bill payment, Visalia utility customers first need to enroll or activate a new online account.

Here are the steps to sign up for online billing and payment access

1. Go to Online Billing Portal

2. Click “Sign Up” near top right of screen

3. Enter your Visalia account number and email

4. Create username and password for your account

5. Accept terms and submit the signup form

Once enrolled, you can start logging into your online account to view bills, make payments, manage payment methods, and more.

Note it takes one full billing cycle for online access to activate after initial enrollment. But you can start paying bills online right away as a guest user.

Paying Online as a Guest User

Before getting full online account access, Visalia customers can make one-time payments as a guest through the billing portal QuickPay option.

To use QuickPay before your online account is activated:

1. Go to Online Billing Portal

2. Click “QuickPay” near top right

3. Enter account number and select “Checkout”

4. Enter payment amount and submit card or bank account

So with just your Visalia account number, you can pay right away before technically enrolling. QuickPay only allows one-time payments, so enroll fully to unlock automatic and recurring options.

Logging Into Your Online Account

Once fully enrolled and activated for online access, you can start logging into your City of Visalia utility billing account anytime to pay bills, manage payment methods, view statements, see usage, and more.

To log into your online Visalia utility billing account:

1. Go to Online Billing Portal

2. Enter username and password

3. Click “Login” to access your account dashboard

4. Manage account details and make payments

Your account dashboard provides a centralized hub to view your current charges, balance due, due date, usage graphs, statements, payment history, scheduled payments, and enrolled payment methods.

Everything needed to manage your utility billing account with the City of Visalia is now available 24/7 through secure online access.

Viewing Your Balance and Usage

When logged into your online account, you can view up-to-date details on your account balance and utility usage.

Your account summary page shows:

• Current charges – Monthly charges for services

• Account balance – Total amount owed currently

• Due date – Payment due date to avoid late fees

• Usage graphs – Water usage visualized in graphs

Monitoring current balance owed and utility usage over time is simple within the online portal. Usage graphs also help identity spikes and optimize water consumption if needed.

Making One-Time Payments

The fastest way to pay your Visalia utility bill online is making a one-time payment each month.

To submit a one-time bill payment from your account:

1. Login and access account dashboard

2. Click “Pay Now” button

3. Select payment account or enter card details

4. Review and submit payment

One-time payments made from your online account post instantly to your Visalia utility bill. Just login anytime, click pay, submit your payment method, and your monthly bill is paid.

Setting Up Automatic Payments

For hands-free utility bill payment, the City of Visalia offers automated payments through their online billing system.

With automatic payments, your monthly utility bill amount will be automatically drafted from your selected payment account each billing cycle.

To set up automatic bill pay:

1. Login to online account and click “AutoPay”

2. Choose your payment account on file

3. Set payment date and confirm account

4. Automatic monthly payments will begin next cycle

Once active, you no longer have to manually pay each month. Your utility bill is paid automatically on the set date without hassle.

Payment Accounts Accepted Online

When paying your Visalia utility bill through the online portal or mobile app, you can use:

• Debit or credit cards (Visa, Mastercard, Discover, American Express)

• Bank accounts/ACH transfers

• Digital wallets (Apple Pay, Google Pay)

Visa, Mastercard, and American Express credit cards are accepted for online bill pay along with debit cards, bank accounts, Apple Pay, Google Pay, and more.

A 2.8% processing fee does apply to credit card payments to the City of Visalia to offset transaction costs. But no fees for bank account or debit.

Getting Payment Receipts and Confirmation

When you pay your Visalia utility bill online, either as a one-time or automatic payment, you can access payment receipts and confirmation.

Within your online account, you can:

• View and print receipts for payments made

• Access full payment history with transaction details

• Download billing statements

So you have complete visibility into online payments for record keeping and managing your account. Payment receipts also help identify transactions if ever needing to dispute charges.

Account Security and Privacy

When paying bills and managing your account online, security and privacy are ensured by the City of Visalia through various measures:

• Secure HTTPS encrypted connections

• Ability to enable two-factor authentication

• PCI compliance for payment processing

• Account access history tracking

• Automated threat monitoring systems

So you can pay bills and check your account online safely knowing sensitive personal and payment information is protected. Just avoid re-using passwords and do not share login credentials with others.

Getting Help With Online Utility Billing

If any issues come up with online utility bill access, payments, automatic payments, or account management, contact Visalia Utility Billing for assistance:

• Email: [email protected]

• Phone: (559) 713-4499

• In-Person: 707 W Acequia, Visalia, CA 93291

Customer support is available by phone, email, or in-person visit to help resolve any questions or trouble paying your utility bill online.

Benefits of Paying Utility Bills Online

Why pay utility bills to the City of Visalia through their online billing system versus other methods?

Key benefits include:

• Pay from anywhere 24/7 on any device

• Avoid late fees and service disruptions

• Set up automatic, recurring payments

• Submit and track one-time payments

• Review account usage and balance

• Access billing statements and payment history

• Eliminate paper bills and postage costs

So online bill pay brings simplicity, convenience, and account visibility that paper bills lack. Customers gain more control over utility expenses as well.

Key Takeaways on Online Utility Payments

Here are some key tips to summarize online utility bill payment with the City of Visalia:

• Enroll for online access through the billing portal

• Pay immediately as a guest user before account activated

• Login anytime to view balance, usage, statements

• Make one-time payments or set up automatic bill pay

• Payment accounts include cards, bank transfer, mobile wallets

• Receive and download payment receipts and confirmations

• Account security ensured through encryption and monitoring

With online billing and payment options from the City of Visalia, managing your monthly utility expenses is easier than ever.