How to Pay Your Verizon Fios Bill by Phone

Verizon Fios provides cable TV, high-speed internet, and digital phone services to millions of homes across multiple states To keep your services running, you need to pay your Fios bill regularly each month While Fios offers various ways to pay online and through their app, you can also easily take care of your bill over the phone.

Overview of Paying by Phone

Paying your Fios bill by calling Verizon is fast, convenient, and secure. Here’s what you need to know:

• Call 1-800-837-4966 – This is Verizon’s automated billing system phone number.

• Provide account info – Enter your Fios account number and billing zip code when prompted.

• Select payment option – Choose to pay current balance, make a one-time payment, or schedule future payments.

• Enter payment details – Provide credit/debit card information or checking account details.

• Get confirmation – Receive a confirmation number for successful payments.

The automated system walks you through each step. Have your account and payment info ready before calling.

Pay Current Balance

One option on the Verizon billing system is to pay your total current account balance. This ensures your account stays up to date and avoids any late fees.

When you choose this option, the system will state your current balance due. Verify that it matches your latest bill. You will then enter your payment information to pay that full amount.

Paying the total balance is the easiest way to keep your Fios account in good standing each month. Just call in by the due date on your latest bill to avoid any issues.

Make One-Time Payment

Instead of paying the full balance, you can opt to make a one-time partial payment over the phone. Just specify the payment amount when prompted. This is useful if:

• You want to pay a portion now and the remainder later.

• Your bank balance can’t cover the full amount due.

• You want to confirm a balance discrepancy before paying in full.

Making one-time partial payments gives you flexibility. But make sure to pay the remaining bill amount before the due date to avoid fees.

Schedule Future Payments

For convenience, you can call the Verizon billing number to schedule payments in advance:

• Set a specific date for your next payment.

• Set up recurring payments on a fixed schedule.

Scheduling future payments ensures you don’t forget to pay your bill later. The Verizon system will process payments automatically on the specified date(s).

Just be sure the payment amount matches what you’ll owe to avoid problems. You can update or cancel scheduled payments at any time.

Payment Methods Accepted

When paying your Verizon Fios bill by phone, you can use:

• Credit or debit card – Visa, Mastercard, American Express, or Discover cards are accepted.

• Checking account – Provide your routing and account numbers.

• Verizon credit card – Make payments directly from your Verizon Visa card.

Have your payment card or account information handy when you call. For security, you’ll need to enter it via your phone keypad.

Get Email Confirmation

Right after paying your Verizon Fios bill by phone, you’ll receive a confirmation number. Be sure to write this down.

Verizon will also email a payment confirmation notice to the address associated with your Fios account. It notes the payment amount, date, and confirmation number.

Save these confirmations in case you need to reference your payment details later or have any billing discrepancies.

Check Payment History

In addition to payment confirmations, you can verify payments on your Fios bill made by phone by checking your account history online:

• Log in to My Verizon

• View your account activity under the Home tab

• Payment dates, amounts, and reference numbers are listed

• Matches details from confirmation emails

Checking your billing history is useful for confirming a payment went through as expected or retrieving confirmation details.

Avoid Late Fees

When paying your Fios bill by phone, make sure to call and enter your payment by the due date listed on your latest bill. Verizon charges late fees if payment is received past the due date, usually $10-15.

Other tips to avoid late fees:

• Mark your due date on your calendar as a reminder.

• Enroll in auto-pay to have payments processed automatically each month.

• Opt for paperless billing and set up text/email reminders for your bill.

• If you’ll be late, call Verizon before the due date to set up a payment plan.

Staying on top of your account balance and due date is the key to avoiding costly late payment fees from Verizon.

Call Billing Support

The automated Verizon billing system at 1-800-837-4966 allows you to check your balance and make Fios bill payments easily by phone. But you can also call Verizon billing support to speak with a representative.

Contact them if you have any questions or issues:

• Get details on your latest bill or charges.

• Inquire about payment assistance options if needed.

• Set up a payment plan for past due amounts.

• Request late fee waivers due to extenuating circumstances.

• Notify them if your financial situation changes.

Verizon billing specialists can explain your account, charges, and the available ways to pay your Fios bill over the phone.

Phone Payment Perks

Paying your monthly Verizon Fios bill by calling has many advantages:

• Quick and easy – Just dial in anytime.

• Available 24/7 – The automated system is always online.

• Fast posting – Payments process almost instantly.

• Secure payment – Encryption protects your financial data.

• Flexible options – Pay full, partial, or future amounts.

• Email confirmations – Get payment details sent to your inbox.

• Accessible assistance – Speak to a billing agent if needed.

When you need to pay your Fios bill quickly and easily, picking up the phone is your solution. Follow the automated prompts to pay, review your account history online to confirm payment details, and leverage billing support for any questions. Keeping your Verizon account in good standing is important, and paying by phone makes it simple.