Paying your Spark bill regularly and on time is important to keep your services running smoothly. Spark offers several convenient options to pay your bill online, through the mobile app, by phone, or by mail. In this article, I’ll explain the step-by-step process to pay your Spark bill using the most common methods.
Overview of Spark Bill Payment Options
Here are the main ways you can pay your Spark bill:
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Online – Log into your MySpark account to pay by credit/debit card or bank account. You can make one-time payments or set up autopay.
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Mobile App – Download the Spark app and sign in to pay by credit/debit card or bank account
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By Phone – Call Spark customer service at 0800 172 727 and pay by credit/debit card or bank account.
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By Mail – Mail a check or money order to the remittance address on your bill,
Paying online or through the mobile app are the quickest options. Phone and mail payments take longer to process.
How to Pay Your Spark Bill Online
Paying online through your MySpark account is easy and only takes a few minutes. Follow these steps:
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Go to www.spark.co.nz and click on “MySpark” at the top right.
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Enter your username and password and click “Sign In.”
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On the homepage, click “Pay Bill” under the Accounts section.
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On the next page, choose the account you want to pay from the drop-down menu.
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Enter the payment amount and select a payment method:
- Credit/Debit Card
- Bank Account
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For card payments, enter your card details and click “Continue.”
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For bank account payments, select your bank and enter your account number. Confirm the details and click “Continue.”
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Review the payment details and click “Confirm” to complete the payment.
You’ll see a confirmation message once the transaction is complete. The payment will apply to your account within 1-2 business days.
How to Pay Your Spark Bill on the Mobile App
Spark’s mobile app makes it easy to pay your bill on-the-go from your smartphone. Just download the app and log in to make a payment in minutes.
Here are the steps to pay your Spark bill using the mobile app:
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Download the Spark app from the App Store or Google Play Store.
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Open the app and enter your MySpark username and password. Tap “Sign In.”
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Tap the menu icon in the upper left corner to open the side menu.
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Under Accounts, choose “Pay Bill.”
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Select the account you want to pay from the drop-down menu.
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Enter the payment amount and tap “Next.”
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Choose your payment method – stored card or new card.
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For a new card, enter the card details and tap “Pay Now.” For a stored card, just tap “Pay Now.”
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Review the payment details and tap “Confirm” to complete the payment.
You’ll receive a payment confirmation message instantly. The bill payment will process in 1-2 business days.
How to Pay Your Spark Bill by Phone
You can also pay your Spark bill easily over the phone using Spark’s automated payment system. Simply call 0800 172 727 and follow the prompts.
Follow these steps for paying your Spark bill by phone:
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Call Spark at 0800 172 727.
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Select the “Pay Bill” option when prompted.
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Enter your 10-digit Spark account number when asked.
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Select your payment method – credit/debit card or bank account.
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For card payments, enter your card number, expiry date, and CCV.
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For bank account payments, enter your account number and confirmation details.
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Follow the prompts to enter your payment amount.
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Listen to the payment summary and confirm the details.
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Note down the 6-digit receipt number at the end for your records.
The payment will apply to your account within 1 business day. Always remember to pay your Spark bill on time each month!
Tips for Paying Your Spark Bill
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Set up autopay or recurring payments so you never miss a bill.
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Pay a few days before the due date to allow for processing time.
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Check your account balance before making a payment to avoid overpaying.
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Update your payment information if your card expires or account details change.
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Contact Spark if you need to arrange a payment plan for overdue bills.
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Use the MySpark app to monitor usage and view up-to-date account balances.
Paying your Spark bill is quick and easy through the online portal, mobile app, or by phone. Choose the option that works best for you. Just make sure to pay the total amount due each month by the due date to avoid any service interruptions or late fees. Consistently paying your Spark bill on time helps maintain good standing on your account.
All Texas Customers Can Make Payments Online
Spark Energy is now partnered with PayStar in order to provide you the best payment services available… at no cost to you!
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- ✓ Make one-time payments
- ✓ Schedule future dated payments
- ✓ Enroll, update, and cancel Autopay
- ✓ Save your payment information for future use
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To take advantage of all the services listed above, please sign in to your Spark Energy MyAccount and select Pay My Bill.
To make a one-time payment without logging into My Account click the make a one-time payment button below. You will need your account number.
Authorized payments received after 9:00 p.m. CT or payments received on Saturday, Sunday, or holidays will be processed the next business day.
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FAQ
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