Paying your monthly sewer bill to the City of Chattanooga is easy when you know all the payment options available The city offers both traditional and convenient ways to pay your sewer fees on time and avoid any late charges or service disruption. This comprehensive guide covers everything Chattanooga residents and businesses need to know about paying sewer bills.
Overview of Chattanooga Sewer Fees
The City of Chattanooga provides wastewater treatment services to properties within the city limits. Monthly sewer fees are based on water usage and billed by the Wastewater Department.
Rates are set by City Council and typically increase 2-3% annually. Fees cover operation, maintenance and infrastructure costs for the sewer system and treatment plants.
Paying on time is important to avoid a 10% late fee and potential service disconnection for non-payment
Online Account Access
The easiest way to pay your Chattanooga sewer bill is by setting up an online account through the city’s payment portal. Online accounts allow you to
- View your current sewer charges
- Check previous statements and payment history
- Set up automatic monthly payments
- Make one-time payments by credit card or e-check
First-time users will need their account number from their sewer bill to create a login. Online payments post instantly to your account.
Pay by Phone
You can pay over the phone 24/7 by calling the city’s automated payment line at 1-844-898-3672. The automated system will walk you through making a payment by credit card or checking account.
Your account number and exact amount due will be needed. Payments made before 5pm post same day.
Pay by Mail
Mail your check or money order along with your payment stub to:
City of Chattanooga
PO Box 591
Chattanooga, TN 37401
Allow 7-10 business days for mailed payments to process. Write your account number on the check. Cash is not accepted by mail.
Pay In-Person
You can pay your sewer bill in-person Monday-Friday from 8am-4:30pm at the Sewer Payment Center located at:
1250 Market St #1008
Chattanooga, TN 37402
The center accepts cash, checks, credit/debit cards and money orders. You must bring your payment coupon.
Avoid Late Fees
To avoid a 10% late penalty, make sure to pay your Chattanooga sewer bill by the due date printed on your statement. Consider enrolling in auto-pay through the online portal to have payments automatically drafted each month.
If your account becomes delinquent, payment arrangements can be made by calling the city’s Customer Service line at 311 or (423) 643-6311. Communicating with the Wastewater Department can prevent service disruption.
Paying your sewer bill through the city’s website, by phone or mail, or in-person ensures your wastewater services continue uninterrupted. Reach out to the department with any account questions.
Thousands of people stop paying their sewer bills in Chattanooga
FAQ
Where can I pay my sewer bill in Chattanooga, TN?
Why is Chattanooga’s sewer bill so high?
How do I contact the city of Chattanooga sewer?
How often do you pay sewer bill in PA?
How do I pay my sewer bill in Chattanooga?
Your bill will be paid automatically each month on the due date using your preferred payment method. If you’re having trouble paying your sewer bill, Chattanooga offers assistance programs: Payment arrangements – Call (833) 237-8064 to set up a payment plan if you can’t pay the full amount due. This avoids late fees or service disruption.
Where can I find information about my Chattanooga sewer account?
Welcome to the City of Chattanooga, TN Sewer Account Information and Web Payment Portal! From here you can view information about your sewer account, sign up for paperless billing, or enroll in our Auto-Pay program and pay your sewer bill online. Unable to make payments? Please call (833) 237-8064 or email us.
When are sewer bills mailed out in Chattanooga?
Sewer bills are mailed out around the 10th of each month and are due by the 27th. If your bill is past due, late fees and penalties will be added. Chattanooga offers several convenient payment options for sewer bills: The easiest way to pay is through the city’s online payment portal at www.sewerpayments.com/chattanooga.
How do I pay my sewer bill online?
Pay your sewer bill online by credit card or debit card. You can also set up automatic payments in your online account. Other payment methods include by mail, in person, or over the phone at (844) 898-3672. Order a new garbage container or special events garbage container online by credit card or debit card. Questions about a bill, fine, or fee?
Does Chattanooga have a sewer system?
In Chattanooga, the city’s Department of Public Works provides wastewater services to residents and businesses. They handle the operation and maintenance of the sewer system, wastewater treatment, and billing. Sewer bills are issued monthly. The charges are based on your water consumption, as measured by Tennessee American Water Company.
How do I pay my sewer bill without an account?
You’ll need your account number from your sewer bill. One-time payments can be made without an account, while setting up an account allows you to store payment information for future bills. Call (844) 898-3672 to pay by phone using a credit card or electronic check. You’ll need your account number.