How to Pay Your Sentara Bill Online: A Step-by-Step Guide

Getting a medical bill in the mail is never fun. But paying that Sentara bill online is a simple process that takes just minutes.

In this comprehensive guide, I’ll walk you through everything you need to know to pay your Sentara medical bills conveniently on the Sentara website or mobile app.

An Overview of Sentara Healthcare

For those not familiar, Sentara is a large not-for-profit healthcare system serving Virginia and North Carolina With over 30,000 employees, Sentara operates

• 12 acute care hospitals
• 5 medical centers
• Over 100 physician clinics

In addition to hospital and clinic locations Sentara offers home health services, imaging centers senior care facilities, and more.

With so many sites of care across two states, chances are if you’ve received medical treatment in VA or NC, it was through a Sentara facility. And that care comes with a bill you’ll want to pay online for simplicity.

Accessing Your Sentara Bill Online

The process of paying your Sentara bill starts by accessing it online. You have a couple options to do this:

Sentara Website

1. Go to www.sentara.com
2. Click on “Pay Your Bill”
3. Select whether you want to sign in to your account or pay as a guest

Sentara MyChart

1. Log into your Sentara MyChart account
2. Click on “Billing” in the menu
3. Select the bill you want to pay

Sentara Mobile App

1. Open the Sentara app on your device
2. Tap on “Medical Bills”
3. Choose the bill to pay

All these methods allow you to view your full Sentara bills online and make a payment.

Creating a Sentara Bill Pay Account

If paying through the Sentara website or app, you’ll be prompted to create a Sentara Bill Pay account if you don’t already have one. This unified account allows you to manage all your Sentara bills in one place.

Setting up your Bill Pay account takes just minutes:

• Enter your email address

• Create a password

• Provide some basic personal information

• Accept the terms of use

Once your Bill Pay account is created, you can immediately start managing and paying your Sentara medical bills with ease.

Locating Your Sentara Bill to Pay

Once logged into your Sentara Bill Pay account, you need to locate the specific bill you want to pay. Here are some tips:

• Review the overview tab for recent bills

• Click into each family member’s tab to see their bills

• Use the search bar to lookup bills by date, amount, etc.

• Open statements to see a summary of all bills

• Filter bills by status – open, paid, etc.

Take a moment to find the exact medical bill from your Sentara visit that you wish to pay online.

Paying Your Sentara Bill Online

Once you’ve located the correct Sentara bill, it’s time to actually pay it. Just follow these simple steps:

1. Select the bill by checking the box next to it

2. Click the “Pay Selected Bill” button

3. Enter the payment amount (full balance or partial payment)

4. Enter credit/debit card details or bank account

5. Review payment details and click submit

In just a few clicks, your payment will be processed and applied to your Sentara bill immediately. So fast and easy!

You’ll receive an emailed receipt as confirmation of your payment. And your account overview will reflect the updated balance.

Auto-Pay and Scheduled Payments

For convenience, you can enable auto-pay or scheduled payments in your Sentara Bill Pay account.

With auto-pay, the balance will automatically be paid in full each month on the due date.

With scheduled payments, you specify a set partial payment amount to be made weekly, monthly, etc.

Both options simplify paying your Sentara bills going forward. Just toggle these settings on as desired.

Payment Plan Options

If you can’t pay your Sentara bill in full, you can set up a monthly payment plan directly through your Bill Pay account.

Payment plans allow you to divide your balance into more manageable installments over 6, 12, 18 or 24 months. There are no interest charges or late fees.

To set up a bill payment plan:

1. Select the bill you want on a payment plan
2. Choose your preferred term length
3. Review and accept the terms
4. Make your first payment

Your remaining monthly payments will be automatically charged to your stored payment method. Just be sure to pay each installment on time.

Financial Assistance from Sentara

What if you simply can’t afford your Sentara medical bill at all? Sentara offers financial assistance programs to those who qualify based on income.

You can submit an application for financial assistance right within your Bill Pay account. Sentara will review your eligibility and income details to determine if you can receive:

• A discounted bill amount

• Partial charity care

• Full charity care

Don’t ignore bills you can’t pay. Apply for financial assistance to reduce or eliminate what you owe.

Getting Support Paying Your Bill

Do you have any questions or need help paying your Sentara bill online? Don’t hesitate to reach out:

• Call the billing support line at 757-388-8868. Representatives can answer questions or provide assistance.

• Refer to Sentara’s comprehensive Billing FAQs for help troubleshooting.

• Email Sentara Customer Service for personalized support with your bill.

• Chat live with a billing agent right within your Sentara Bill Pay account.

Sentara aims to make managing and paying your bill stress-free. Take advantage of available support when needed.

Paying Sentara Bills Online: Quick, Easy, and Secure

• Access your bill via the Sentara website, app or MyChart

• Create a Bill Pay account

• Locate the specific bill to pay

• Enter your payment details to pay in full or partially

• Set up auto-pay or scheduled payments for convenience

• Apply for a payment plan if needed

• Seek financial assistance if eligible

• Contact billing support with any questions

So don’t dread that medical bill. Just follow this guide for a smooth, simple Sentara bill payment experience online. Paying your healthcare bills has never been easier.