How to Pay Your ProActive Physical Therapy Bill Online

If you’re receiving treatment from ProActive Physical Therapy, you’ll want an easy way to pay your therapy bills. The good news is ProActive offers a simple online bill pay system to take care of payments anytime. Here’s a guide to paying your ProActive physical therapy bill online.

Patient Portal

The easiest way to pay your ProActive bill is through their online patient portal You can access the portal at payproactiv.com/user/login.

If it’s your first time, click “Create an Account” and provide your name, email, date of birth and account number from your bill. This sets up your login credentials.

Once registered, you can log in to view your account balance, previous statements and make one-time payments on your bill. It’s simple, fast and can be done 24/7!

Payment Options

ProActive offers several payment options when you pay your bill through their online portal or website:

• Credit/Debit Card – Pay quickly by Visa, Mastercard, Discover or American Express.

• HSA/FSA Card – Use your pre-tax health accounts funds to pay.

• Bank Account – Securely pay from your checking or savings account

Select your preferred payment method each time you pay online. Credit cards and bank accounts can also be saved for future transactions.

Partial or Full Payment

Depending on your current balance owed, you can choose to make a full or partial online payment to ProActive.

To pay in full, simply enter your total account balance due as the payment amount when checking out. This zeros out your account.

Or enter a smaller amount than your total balance to make a partial payment instead. You can pay the rest later in additional installments.

Payment Receipt

Every time you make an online payment, you’ll receive a receipt via email with payment confirmation details.

The receipt will show the payment date, account number paid, amount paid, confirmation number and other details.

Save these receipts or print them for your records in case you ever need to reference them.

Automatic Payments

For hassle-free bill pay, consider setting up automatic payments through the ProActive patient portal. This automatically charges your card on file each month for the balance due.

To enroll, indicate you want to auto-pay when checking out. Your card will then be charged monthly going forward on the due date until you cancel.

Account Statements

In addition to making payments, you can also view PDF statements for your ProActive Physical Therapy account by logging into the patient portal.

Statements outline your visits, charges, insurance coverage, payments made, and current balance due. Review these periodically to verify their accuracy.

Paperless Billing

Go green while simplifying payments by enrolling in paperless billing when you log into your ProActive account.

With e-statements, your monthly bills will be sent digitally to your email rather than by mail. You’ll get a notification when it’s ready to view and pay online.

Password Reset

If you ever forget your online account password, use the “Forgot Password” link on the portal login page. Enter your email address to receive a password reset link.

This allows you to easily create a new password and regain access to your account. Keep your login credentials in a safe place.

Update Contact Info

Be sure to keep your contact details like your address, phone number and email address updated in your ProActive online account.

You can edit these anytime under “My Profile”. Accurate info ensures you receive billing statements and other important notices promptly.

Insurance Claims

If you have health insurance, ProActive will verify coverage upfront and submit claims to your insurer for reimbursement after visits.

You’re only responsible for any copays, coinsurance or deductibles per your plan. Bring your insurance card to appointments for proper claim filing.

Flexible Spending Account

If you have a flexible spending account (FSA) through your employer, you can use pretax dollars from this account to pay for therapy.

Either use your FSA debit card at checkout or submit receipts to your FSA administrator for reimbursement. This saves you money.

Health Savings Account

Similarly, if you have a health savings account (HSA), you can use these funds to pay your ProActive bills tax-free.

Just use your HSA debit card or bank account on file when paying online. HSAs help you maximize savings.

Itemized Receipts

Request an itemized receipt from ProActive anytime you need documentation for insurance reimbursement or your records.

Itemized receipts outline each service, charge, date and more. You can also access and print these from the online portal.

Third Party Payment Services

If you use bill consolidation services like doxo or Prisym, you can sync your ProActive Physical Therapy account to make payments through those platforms.

Simply provide your ProActive billing details when setting up your account with the third party service. Payments will process securely on your behalf for simplicity.

Customer Service

If you ever have any billing questions or issues, the ProActive billing team is ready to assist.

Contact them at (971) 270-4709 or [email protected]. They can answer questions, take payments and resolve account problems.

Moving/Closing Account

Notify ProActive if you’re relocating or need to close your account entirely, such as if switching providers.

This ensures any outstanding balances are paid and prevents any billing mixups going forward.

Avoid Late Fees

ProActive bills typically have a due date each month. Pay the total current balance due on time to avoid late fee penalties.

Online payments process immediately, so schedule them a few days before the due date as a buffer and to ensure on-time delivery.

Paying your ProActive Physical Therapy bill online is quick, easy and secure through their patient portal and website. One-time or recurring payments can be made 24/7 at your convenience. Going paperless, using tax-advantaged accounts and keeping your details current simplifies managing your account. Use ProActive’s online system to take care of your therapy bills!