Paying your PGW gas bill doesn’t have to be a hassle. With PGW’s online payment options, you can pay your bill quickly and easily from the comfort of your own home. In this article we’ll walk you through the simplest ways to pay your PGW gas bill online, so you can get it done in just a few quick clicks.
Why Pay Your Gas Bill Online?
Paying your gas bill online with PGW has some great advantages:
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It’s fast and convenient – Skip the drive and waiting in line at the payment center. Just log in and pay in minutes anytime anywhere.
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Avoid late fees – Online payments are processed immediately, so you don’t have to worry about a late payment if you pay close to the due date.
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Payment history – Your payment history is stored online, so you can easily look back at past payments.
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Auto-pay options – Set up recurring payments to have your bill paid automatically each month. One less thing to remember!
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Environmentally friendly – Going paperless cuts down on waste.
How to Pay Your Gas Bill on the PGW Website
Paying on the PGW website is a breeze. Just follow these simple steps:
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Go to www.pgworks.com/payonline.
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Enter your 10-digit PGW account number and the security code shown. Click “Continue.”
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On the next screen, enter your payment amount and select your payment method – credit/debit card or checking account.
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Enter your card or bank account information and click “Continue.”
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Review your payment details and click “Submit Payment” to complete the transaction.
Once you submit payment, you’ll see a confirmation page. You’ll also get a confirmation email with your payment details. It’s that easy!
Paying Your Gas Bill Through Your Bank
If you prefer, you can pay your PGW bill directly through your bank’s online bill pay service. Here’s how:
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Log in to your bank’s online banking site or mobile app.
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Add PGW as a payee, using the account number on your latest gas bill.
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Enter the payment amount and process date.
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Submit the payment.
Your bank will mail a physical check to PGW, so be sure to schedule payments 5-7 business days before your due date. Double check that you entered the correct PGW account number to avoid issues.
Auto-Pay for PGW Bills
For maximum convenience, sign up for auto-pay through PGW. This automatically pays your gas bill from your bank account or credit card each month.
To enroll in auto-pay:
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Log in to your PGW online account.
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Click on “My Profile” and select “AutoPay Enrollment.”
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Choose your payment method and enter your details.
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Pick your payment date – you can choose any date between the 1st and 28th of the month.
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Review and submit the enrollment form.
Once auto-pay is active, you’ll receive an email confirmation each month when your bill is paid. It doesn’t get much easier than that!
Paying by Phone
If you don’t have online access, you can always pay your gas bill by phone. Be aware that phone payments often have higher fees.
To pay by phone, call PGW at 215-235-1000. You’ll need to have your account number and payment details handy.
Payment Centers and Authorized Retailers
PGW has a network of authorized walk-in payment locations around Philadelphia where you can pay your bill in person. These include:
- PGW customer service centers
- Selected 7-Eleven and Family Dollar locations
- CCP offices
- Check cashing agencies
You can find a full list of authorized walk-in payment centers on the PGW website. Just search “pay in person.” Be sure to call ahead to confirm business hours.
Know Your Payment Options
Paying your PGW gas bill shouldn’t be a stressful monthly task. With their user-friendly online options, auto-pay, and authorized payment centers, you can easily choose the most convenient way for you to pay on time, every time.
So review your payment choices and take advantage of the digital tools PGW offers. You’ll be able to pay your bill quickly and painlessly so you can focus on more important things.
PGW How To Series | Understand Your Bill
How do I pay my PGW bill online?
PGW offers customers a variety of ways to access and pay their bill – in-person, online, by phone or mail: PAY WITH CASH NEAR YOU Take your PGW bill to any participating 7-Eleven, CVS, Dollar General or Family Dollar. Show the retailer the Pay With Cash barcode on Page 2 of your bill. Payment posts same day and it’s free! PAY ONLINE AT PGWORKS.COM
Does PGW accept alternative payment centers?
PGW makes every effort to keep information about Alternative Payment Centers current. However, we suggest that customers contact these locations before visiting to confirm that they will accept PGW payments.* *These centers may charge a fee for PGW bill payment.
Does PGW offer budget billing?
PGW offers Budget Billing, which allows residential customers to divide their gas bills into 12 equal installments throughout the course of the year. We also provide payment arrangements for customers who have fallen behind on bills or are facing a shutoff. For more information, visit Assistance Programs & Grants. What if I want to dispute my bill?
Does PGW distribute gas to all customers?
Once in Philadelphia, however, the gas will still be distributed to all customers by PGW. Does PGW share my information with suppliers? PGW is required to provide licensed natural gas suppliers with customers’ available account information, including name, address, account number and natural gas usage history.
Does mycheckfree accept PGW payments?
However, we suggest that customers contact these locations before visiting to confirm that they will accept PGW payments.* *These centers may charge a fee for PGW bill payment. Beginning March 15, 2024, MyCheckFree will no longer process your PGW e-bill or monthly bill payment.
What if I can’t pay my gas bill?
A state regulated natural gas utility which owns the gas lines and equipment necessary to deliver natural gas to the consumer. If you are behind and cannot pay your full bill, PGW offers special payment plans. Call our Collection Department at 215-235-1777 or visit any of our Customer Service Centers.