How to Pay Your Penelec Bill by Phone

Paying your Penelec utility bill is easy and convenient when you use the phone payment option Penelec offers a simple way for customers to pay their electric bill over the phone in just a few minutes This article will explain the steps for paying your Penelec bill by phone, the information you’ll need, and the benefits of paying this way.

Overview of Paying by Phone

The phone payment option allows Penelec customers to pay their bill quickly without having to mail in a check or visit an in-person payment location. To pay by phone you simply call Penelec’s automated payment system at 1-888-544-4877 and follow the prompts.

You can use this system to make a payment from your bank account or with a credit/debit card. The full payment will be processed during the call so you don’t have to worry about mailing anything or your bill not arriving on time.

When to Pay Your Bill by Phone

Paying your Penelec bill by phone is convenient any time, but especially when

• Your payment due date is approaching and you want to avoid late fees
• You don’t have checks or money orders available
• You won’t be able to make it to an in-person payment location before the due date
• You want the quickest and easiest way to pay

The phone payment option allows you to pay your bill from anywhere at any time, as long as you have your payment information available.

Information Needed to Pay by Phone

To pay your Penelec bill by phone, you’ll need to have the following information ready:

• Your 10-digit Penelec account number
• The phone number associated with your Penelec account
• The exact payment amount owed on your most recent Penelec bill
• A payment method – bank account number/routing number or credit/debit card information

Having this information ready when you call will allow the payment process to go quickly and smoothly.

Step-by-Step Guide to Paying by Phone

Follow these simple steps to pay your Penelec bill by phone:

1. Call 1-888-544-4877, Penelec’s automated payment system number.

2. Enter your 10-digit Penelec account number when prompted.

3. Enter the phone number associated with your account when prompted.

4. Select the “Make Payment” option from the menu.

5. Indicate whether you will be paying with your bank account or credit/debit card.

6. Enter your payment information according to the prompts.

7. Confirm the payment amount when prompted.

8. Receive your payment confirmation number at the end of the call.

The entire payment process takes about 5-10 minutes by phone. It’s fast, easy, and hassle-free.

Payment Confirmation and Receipt

After making your payment by phone, you will receive a confirmation number at the end of the call. Be sure to write this number down for your records. It will also appear on your next Penelec bill as proof of your payment.

You can log in to your Penelec online account to view your updated account balance and payment history anytime. This will reflect the phone payment once it has been processed.

Benefits of Paying Your Bill by Phone

Here are some of the biggest benefits that come with paying your Penelec electric bill by phone:

• It’s fast – No waiting around for your bill payment to arrive in the mail or driving to a payment location. Just call and pay in minutes.

• It’s easy – The automated system walks you through the simple payment prompts.

• You can pay anywhere – As long as you have your phone, you can call and pay no matter where you are.

• Avoid late fees – Payments post immediately, so you don’t risk getting hit with late charges on a bill payment.

• Payment tracking – Get a confirmation number and see the payment on your account for easy tracking.

For quick, convenient payment of your Penelec electric utility bill, choose the phone payment option. Just call 1-888-544-4877 anytime to pay your bill immediately.