How to Pay Your OPPD Utility Bill: A Step-by-Step Guide

Paying your monthly electric bill to Omaha Public Power District (OPPD) is an important responsibility. As a public power utility OPPD aims to make the payment process as convenient as possible for customers. This article will walk you through the various ways to pay your OPPD utility bill either online, by phone, by mail or in person.

Overview of OPPD

OPPD is the largest publicly owned electric utility in the state of Nebraska, serving over 400,000 residential and business customers in Omaha and surrounding areas. As a customer-owned public power utility, OPPD does not make profits from customers. Their mission is to provide affordable, reliable and environmentally sensitive energy services.

Part of this mission involves offering customers multiple options to easily pay their monthly electric bills. OPPD offers online, phone, mail and walk-in payment methods to fit every customers’ needs.

Paying Your OPPD Bill Online

The fastest and most convenient way to pay your OPPD bill is online through their secure online payment system. Here are the steps:

1. Go to www.oppd.com and click on “Pay Bill Now”

2. Login to your OPPD account or select “Pay as Guest”

3. Enter your OPPD account number and the amount you wish to pay

4. Select a payment method – you can securely pay by e-check from a bank account, or with a credit card or debit card (Visa, Mastercard, Discover and American Express accepted)

5. Fill in your payment information and submit

The online system also allows you to setup recurring automatic payments or make a one-time payment. Payments post instantly to your OPPD account when paying online.

Paying Your OPPD Bill by Phone

You can also pay your OPPD bill conveniently over the phone using OPPD’s automated payment system.

Call 402-536-4131 or 1-877-536-4131 and follow the prompts:

1. Enter your OPPD account number

2. Choose option for making a payment

3. Select payment amount

4. Provide debit/credit card information or checking account details

This automated phone payment system is available 24/7 for your convenience.

Paying Your OPPD Bill by Mail

If you prefer to pay your bill via check or money order by traditional mail, here are the steps:

1. Write your OPPD account number on your check or money order

2. Make it payable to OPPD

3. Include the payment stub from your bill, or write your OPPD account number on the memo line

4. Mail to:

   OPPD
   PO Box 3995
   Omaha, NE 68103-0995

Mailed payments take 5-7 days to process so make sure to mail in advance of the due date to avoid late fees.

Paying in Person

You can also pay your OPPD bill in-person at two locations:

OPPD Customer Service Office

• Address: 444 S 16th St, Omaha, NE 68102

• Hours: Monday-Friday, 8am-5pm

• Closed permanently after 12/31/2024

• Accepts cash, check or money order payments

MoneyGram Payment Locations

• More than 30 MoneyGram locations around Omaha, including CVS, Walmart and other retailers

• Pay by cash only, get same day credit to your OPPD account

• Small service fee applies

Locate MoneyGram locations on the OPPD website.

Payment Assistance Programs

If you are having trouble paying your OPPD bill, they offer several assistance programs and options:

• Energy Assistance Program – Helps pay energy bills for income-qualified households

• Medical and Financial Hardship Program – Payment plans or assistance for customers facing hardships

• Budget Billing – Pay a levelized amount each month to avoid seasonal spikes

• Energy Efficiency Upgrades – Improve home efficiency to lower energy costs

Check if you qualify for these OPPD assistance programs before your balance goes to collections.

Avoid Late Fees and Disconnection

To avoid late payment fees and potential service disconnection, make sure to pay your OPPD bill in full by the due date each month. Late fees are 5% of the unpaid balance.

If your service is disconnected for non-payment, fees apply for reconnection once the past due amount is paid. Protect your good standing by paying on time.

Opt for Paperless Billing

Going paperless can make bill payment easier. With online account access, you can view and pay your bill anytime. No need to wait for a paper statement in the mail. Sign up for paperless billing on the OPPD website.

Paying your OPPD utility bill does not have to be a chore each month. Take advantage of the many convenient payment options available and pay on time to avoid penalties. OPPD aims to make the payment process simple for customers.