Paying your water bill on time is an important responsibility as a resident of Odessa, TX. An on-time payment helps keep your water flowing and avoids late fees or service disruptions Fortunately, the City of Odessa offers several convenient options for paying your water bill. In this comprehensive guide, we’ll walk through the various methods to pay an Odessa water bill, including online, by phone, at a kiosk, through autopay, and in-person
Online Payment Portal
The easiest way to pay your Odessa water bill is through the online payment portal This allows you to securely pay your bill 24/7 from the convenience of your home
To use the online payment portal:
- Visit the City of Odessa website at https://www.odessa-tx.gov.
- Click on the “Pay Your Utility Bill” link.
- Choose the “One Time Payment Portal” option.
- Enter your account number and other billing details. Your account number can be found on your paper bill statement.
- Choose whether to pay by credit/debit card or electronic check.
- Enter your payment information and submit.
Online payments made after 3pm will be posted the next business day. Using the online portal allows you to avoid mailing in checks or visiting City Hall.
Pay by Phone
You can also pay your Odessa water bill conveniently over the phone, To pay by phone
- Call 432-335-3204.
- Press 1 for English or 6 for Spanish.
- Press 1 for account information.
- Enter your customer and account number when prompted. Your account number is on your paper statement.
- Choose whether to pay with a credit/debit card or personal check.
- Provide your payment information.
This automated phone system is available 24/7, allowing you to pay your bill on your schedule.
In-Person Payment
If you prefer to pay your bill in-person, you have a couple options:
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City Hall Walk-Up Window: This payment window at City Hall is open Monday-Friday from 8am-5pm. You can pay with cash, check, money order, or credit card. There is a 5% fee for credit card payments.
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City Hall Drive-Thru: The drive-thru window is open Monday-Friday from 7:30am-4:30pm. This offers a convenient option for paying by car.
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Payment Kiosk: Located outside City Hall, this payment kiosk accepts cash, checks, and credit/debit payments 24/7.
When paying in-person, be sure to have your utility bill statement which shows your account number.
Autopay
For hands-off bill payment, consider enrolling in autopay. This automatically pays your water bill on the due date every month, avoiding any late fees.
To enroll in autopay:
- Log into the Customer Portal on the City of Odessa website.
- Choose the “Autopay” option.
- Enter your bank account or credit/debit card information.
- Confirm your enrollment.
Autopay ensures your water bill is paid on time each billing cycle.
Be Aware of Delinquent Fees
If your Odessa water bill is unpaid 25 days after the billing date, a delinquent account fee is applied. This fee is 5% of the unpaid bill balance.
To avoid delinquent fees, make sure to pay your bill on time using one of the payment options outlined above. Online and autopay options can help avoid forgetting a payment.
Check Payment Posting Dates
Be aware that the payment posting date depends on your payment method:
- Online and phone payments made after 3pm post the next business day.
- In-person payments post the same day.
- Mailed payments post based on the mail delivery date.
What to Do If You Can’t Pay
If you are unable to pay your Odessa water bill on time, promptly contact the City of Odessa utility billing department. They may be able to set up a payment plan or point you to financial assistance resources. It’s important to communicate before your account becomes delinquent.
Paying your water bill doesn’t have to be a chore. Odessa offers convenient online, phone, autopay, and in-person options to suit your preferences. Just be sure to pay by the due date to avoid any late fees. reference your account number from your statement and follow the simple instructions for your chosen payment method. Take control of your water payments today!
Sewer – Minimum Service Charge for up to 2,000 Gallons
| 3,000 to 10,000 Gallons | 11,000 to 20,000 | 21,000 to 50,000 Gallons | Above 50,000 Gallons | Industrial |
|---|---|---|---|---|
| 14.99 | 12.93 | 13.93 | 15.11 | 15.50 |
Plus the following rates per 1,000 gallons consumption over 2,000 gallons:
| 3,000 to 10,000 Gallons | 11,000 to 20,000 | 21,000 to 50,000 Gallons | Above 50,000 Gallons | Industrial |
|---|---|---|---|---|
| 3.43 | 2.96 | 3.41 | 3.94 | 4.18 |
Water / Sewer Rates
Beginning with the 11/01/2022 utility statements (water and sewer consumption effective 10/01/2022, your utility bills will be calculated according to the following rate schedule. These rates are based on an analysis of the cost of providing service to the various customer classes.
Please do not hesitate to call the City of Odessa Billing Department at 432-335-3204 if you have any questions concerning your bill. Our business hours are from 8 a.m. to 5 p.m. Monday through Friday.
City of Odessa Water Utility Bill Payment Options
How do I pay my water bill in Odessa Texas?
How to pay a water bill in Odessa, TX? There are several ways to pay water bills in Odessa, including online payment using quickpay, through phone by calling at 432-335-3204, or in-person by visiting the city hall. Can you drink the tap water in Odessa Texas?
Where can I get water services in Odessa Texas?
The Billing and Collections Department provides service for water, sewer and reuse. They are located at 411 W 8 th Street and can be reached at (432) 335-3204. Save my name, email, and website in this browser for the next time I comment. Living in the city of Odessa, Texas comes with access to high-quality municipal water services.
What happens if I pay my Odessa water bill late?
Auto-pay deducts the amount due directly from your account. It is crucial to pay your Odessa water bill by the due date each month. If your payment is late, you will be charged a 5% penalty on the balance owed. This delinquent account fee can add up quickly. Set payment reminders and pay as soon as you get your bill to avoid late fees.
What happens if I don’t pay my Odessa City Hall Bill?
After 9/9/21 the City of Odessa will no longer accept your payments at City Hall or their other locations. You will be able to voluntarily donate $1 each month which will go to the West Odessa Volunteer Fire Department. Just add $1 to your total bill due to opt-in each month.
Can I pay my bill in Odessa with a credit or debit card?
A money order or check made payable to the City of Odessa. The Billing and Collection department cannot take a credit or debit card at the moment. We cannot accept cash at this time. No late fees will be applied. No services will be disconnected.
Where can I pay my utility bill?
It’s located on the southside of City Hall. Payments can be made 24 hours a day, 7 days a week using your utility bill account number. Payments can be made by cash, checks, credit/debit cards. Utility bills may be set up with autopay using your bank account credit/debit cards on the due date of your bill.