Living in the city of Northport, Alabama means relying on the city’s water utility for your household water needs As a customer, you are responsible for paying your Northport water bill on time each month to avoid any service disruption. Northport offers several convenient payment options to fit every schedule and preference
In this comprehensive guide, I’ll walk through everything you need to know about paying your Northport water utility bill. We’ll look at:
- Creating an online account
- Paying your water bill online
- Paying by phone
- Paying your water bill in person
- Understanding your bill and charges
- Setting up auto-pay
- Getting billing help and assistance
Whether you prefer online, phone, automatic, or in-person payments, read on to learn how to pay your Northport water bill quickly and easily.
Set Up an Online Account to Pay
Northport allows customers to pay water bills online through their secure customer portal. To get started, you’ll first need to create an online account.
Visit the Northport water bill pay website and click “Register” in the top menu. Provide your account number, phone number on file, and email address. Create a password.
After registering, you can log into your online account anytime to view bills, make one-time payments, set up auto-pay, and manage account details.
Paying Your Northport Water Bill Online
Once your online account is created. paying your water bill through the portal is simple
- Login at NorthportBillPay.com
- Click “Make Payment”
- Enter payment amount
- Enter payment method – card or e-check
- Review details and submit payment
Your payment will process instantly, You’ll receive a confirmation email with details like amount paid and remaining balance Log in anytime to view payment history
Online payments can be made up until 11:59pm on the due date to avoid late fees. The online portal offers a secure way to pay with 24/7 access from your computer or mobile device.
Pay by Phone 24/7
Northport provides a toll-free automated phone payment system at 1-888-585-3974. With this option, you can pay your water bill over the phone anytime day or night.
To use the pay-by-phone system:
- Have your account number ready
- Call 1-888-585-3974
- Follow prompts to enter your account number and 4-digit PIN
- Choose “Make Payment” and enter payment amount
- Provide debit/credit card details for payment
- Write down the confirmation number
Your water bill payment will process right away and post to your account in real time.
Paying Your Water Bill In Person
You can also pay your Northport water bill in person at the Northport City Hall:
Northport City Hall
3500 McFarland Blvd
Northport, AL 35476
City Hall is open Monday to Friday from 8am to 5pm for bill payments. Bring your water bill and payment method to the finance department window.
In-person payment methods accepted:
- Cash
- Check
- Money order
- Debit/credit card
You’ll receive a printed receipt as payment confirmation. Payments made at City Hall before 5pm each day are posted same-day to avoid late fees.
Understanding Your Northport Water Bill
When you receive your monthly bill, here are some key details to review:
- Account number – Needed for all payment options
- Total current charges – Usage and other charges for that month
- Due date – Payment must be made by this date to avoid late fee
- Past due amount – Any past due balance from previous bills
- Total amount due – Sum of current charges and past due balance
- Meter readings – Shows usage in gallons for the billing period
- Billing period – Dates covered for that month’s usage
If you have questions about charges or usage on your bill, contact Northport Billing at 205-339-7000.
Set Up Automatic Water Bill Payments
For hassle-free payments, enroll in auto-pay through Northport’s online bill pay system. This automatically pays your monthly water bill from a checking account or credit card.
To start auto-pay:
- Login to your online account
- Click on “My Profile”
- Select “AutoPay Accounts”
- Choose checking or credit card
- Enter financial account information
- Confirm account and routing numbers
You can cancel or change your auto-pay option anytime through your online account. Auto-pay helps avoid late fees so you maintain uninterrupted water service.
Get Water Bill Payment Assistance
If you are having trouble paying your Northport water bill on time, contact Northport Billing to ask about possible assistance programs or payment arrangements.
Programs that may be available for qualified applicants:
- Reduced rates
- Extended due dates
- Payment plans
- Bill credits
- Debt forgiveness
Northport wants to work with customers facing financial hardships. Reach out early before bill nonpayment leads to water disconnection.
Pay Your Bill Easily Online, Phone, or In-Person
Sign up for an online account to make one-time payments 24/7, view billing history, set up auto-pay, and manage notifications. Use the automated pay-by-phone system anytime or visit Northport City Hall during business hours.
Understand your charges, due date, and account number. Seek assistance if needed. Pay each month on time to avoid late fees and keep your water flowing!
Water and/or Sewer Monthly Rates
- Readiness to serve charge for both water and sewer
- Covers the fixed costs of operating our utility even before you use any water or generate any sewage, maintenance of water and sewer lines, and the personnel required to operate and maintain the utility system.
- If you should leave the area in the summer months or go away for an extended period of time and have your water turned off, you will still receive a monthly base facility charge.
- Water Usage & Sewer Usage
- Calculated with Six-tier Conservation Rates
- More water a customer uses, higher the rate will be for the water you are using
If we receive your monthly payment late or you have required any other services which have a fee associated with the service, these charges will also be on your monthly bill.
For information on frequently asked billing questions, visit our Common Questions page.
| Timeframe | Water | Wastewater | Combined |
|---|---|---|---|
| Prior to October 1, 2024 | $34.78 | $57.47 | $92.25 |
| Current Rates as of October 1, 2024 | $38.08 | $66.08 | $104.16 |
| Difference per Month | $3.30 | $8.61 | $11.91 |
Lower Your Monthly Bill
By lowering your water usage and conserving water where possible, you can significantly reduce your utility bill.
- Check your toilet for leaks.
- Stop using your toilet as an ashtray or wastebasket.
- Take shorter showers.
- Install water-saving shower heads or flow restrictors.
- Turn off the water while brushing your teeth.
- Turn off the water while shaving.
- Check faucets and pipes for leaks.
- Plant drought-resistant trees and plants.
- Put a layer of mulch around trees and plants.
Pay your Peel water bill online; anywhere, anytime
FAQ
What is the phone number for North Port water bill?
Where to pay Henry County water bill?
How do I check my water bill on my phone?
How do I pay my water bill in Alabama?
How do I pay my North Port utilities bill?
North Port Utilities makes paying your bill easy by offering the following payment options: In the event that your payment may be delayed or if you are having trouble making your payment, please call our Cashiering Office at (941) 429-7122 BEFORE the payment is due to discuss the options available to you.
How do I pay my water bill in Northport Alabama?
The customer number will be your login ID. PAYMENT LOCATIONS: You may pay your bill by mail (City of Northport MSC 851, PO Box 830019, Birmingham, AL 35283-0019), inside the water office, through our drive-through window, by automatic bank draft, in our after hours depository located at the West End of the building, or make your payment online.
How do I make a payment at City of Northport?
ONLINE ACCOUNT ACCESS/PAYMENT: You may view your account, or make your payment online at www.cityofnorthport.org with a Visa, MasterCard or Discover. You can also use a debit card that has the Visa, MasterCard or Discover logo. You will need the customer number and pin number located on your statement. The customer number will be your login ID.
What does the city of Northport Utilities Department do?
The City of Northport Utilities Department’s mission is to remain committed to providing our customers the highest quality water and sewer services in a safe, reliable, efficient, and customer friendly manner. The rates, fees, and charges below are in effect for bills due after January 1, 2024. ENROLL IN EBILLING TODAY!