Paying your utility bill on time each month is an essential responsibility. But for many, navigating the payment options and procedures of a large utility like the Los Angeles Department of Water and Power (LADWP) can be frustrating and confusing. Fortunately, LADWP offers a simple online system for securely viewing and paying your bill in just minutes.
Below is a step-by-step guide walking through the process of paying your LADWP bill online:
Step 1: Set Up Your Online Account
To get started paying online, you first need to set up an online account with LADWP.
- Go to LADWP.com and click on “My Account”
- Click on “Register” to create a new account.
- Enter your LADWP account number, phone number, and email address.
- Create a password and security questions.
- Agree to the terms of use.
- Click “Submit” to complete your account setup.
Once your account is created you can log in anytime to view and pay your bill.
Step 2: Log In to Your Account
To pay your bill, start by logging into your LADWP online account:
- Go to LADWP.com and click “My Account”.
- Enter your email and password on the login page.
- Click “Sign In”.
- This will bring you to your account dashboard.
Step 3: View Your Bill
Once logged in you can view your current LADWP bill details
- Go to the “Billing and Payments” section.
- Click on “Current Bill” to see your latest bill.
- Review the bill for your water, power, and any other usage and charges.
- Verify the billing period, meter read dates, and total amount due.
Step 4: Select Payment Method
LADWP provides several payment options for paying your bill online
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Credit/Debit Card – Use Visa, Mastercard, American Express or Discover by selecting “Credit Card” at checkout.
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Bank Account – Pay directly from your checking or savings account by choosing “Bank Account” during checkout.
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PayPal – Check out with PayPal if you have an account linked to your bank account or cards.
Select your preferred payment method before continuing.
Step 5: Submit Payment
Complete these final steps to finish paying your LADWP bill online:
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Enter your payment details when prompted – card number, account number, PayPal login, etc.
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Carefully review the payment amount and details.
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Check the box to agree to the terms and conditions.
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Click “Submit Payment” to complete the transaction.
Once submitted, you will see a payment confirmation screen and receive a confirmation email. Your bill will be marked as paid in your LADWP account.
Benefits of Paying Online
Paying your LADWP bill through the online account system offers many benefits:
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Convenience – Pay anytime, anywhere in just minutes from your computer or mobile device.
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Payment Tracking – Your online account stores payment history and billing records for easy access.
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Auto-Pay – Set up recurring automatic payments from your bank account or credit card.
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Security – Your financial information is encrypted and securely stored.
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Paperless Billing – Opt into paperless billing to receive and view bills electronically.
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Budgeting – The online system allows you to see your balance and plan payments accordingly.
Avoid Late Fees
To avoid late fees, make sure to pay your LADWP bill before the due date listed on your statement. Late fees are $10 for residential customers and 1.5% of the unpaid balance for commercial accounts.
If you are having difficulty paying on time, you may be eligible for a payment plan or extension. Contact LADWP before the due date to discuss bill payment assistance programs.
Get Payment Reminders
To help remember to pay your bill on time, you can set up automated payment reminders through your online account:
- Go to “Notifications” in your account.
- Click “Manage Notifications”.
- Select “Bill Reminder” and choose your reminder date(s).
- Save your settings.
You’ll now receive an email a few days before your bill is due reminding you to pay.
Manage Automatic Payments
For the ultimate convenience, you can enroll in automatic recurring payments through your LADWP online account. Your bill will be paid automatically each month on the due date from your specified bank account or credit card.
To set up automatic payments:
- Go to “Billing and Payments”
- Click on “Automatic Payment”
- Select your payment method and enter your details
- Save your automatic payment settings
You’ll receive email confirmations each time a payment is processed. Automatic payments avoid late fees, save time, and give peace of mind that your bill is always paid on time.
Paying your utility bill to LADWP online is fast, easy, and secure. Sign up for an online account today to take control of your billing and payment process. With just a few clicks, you can review your balance, set up reminders and auto-pay, make one-time payments, and manage your account from anywhere.
Let Me Explain: Help with LADWP Bills | NBCLA
FAQ
What is the access code for LADWP?
Can you pay LADWP with credit card online?
What happens if I don’t pay my LADWP bill?
How do I pay my LADWP Bill?
Customers may choose to pay their bill electronically or by telephone rather than by mail plus additional options. Log in to your LADWP online account to manually authorize one-time bill payments from your checking/savings account. Residential customers may also use a credit card (Visa or MasterCard) to pay their bills.
What payment options does LADWP offer?
LADWP offers a variety of payment options to our customers to make it easier to pay their bill. To see the full list, go to Residential Bill & Payment or Commercial Bill & Payment Q: Is LADWP resuming disconnection of service (s) for nonpayment?
Does LADWP accept credit cards?
“We are pleased to add credit cards as an accepted form of payment for customers who visit our regional bill pay centers,” said Randy Howard, Senior Assistant General Manager of the LADWP Power System. “This addition to customer payment options is part of our ongoing commitment to provide the level of service our customers expect and deserve.”