How to Pay Your Molina Healthcare Bill: A Step-by-Step Guide

Paying your health insurance bill on time is crucial to maintaining your coverage. As one of the nation’s largest Medicaid and Medicare managed care organizations, Molina Healthcare serves millions of members across the country. If you have a Molina Healthcare plan on the Marketplace exchange, you have a few different options to pay your monthly premium bill conveniently online by phone mail or in person.

Overview of Payment Options

Molina Healthcare offers its members several ways to pay their monthly premium bill

  • Online through the MyMolina member portal
  • Through your bank’s online bill pay service
  • By phone
  • By mail
  • In person at a MoneyGram location

You can also set up autopay through your MyMolina account to have your payment deducted automatically each month. Below we’ll explore these payment methods in more detail.

Pay Online Through MyMolina

The easiest way to pay your Molina Healthcare premium is online through the MyMolina member portal You can register for an account after receiving your member ID card and set up one-time or recurring payments Here’s how to pay your bill through MyMolina

  • Go to www.MyMolina.com and click on “Register” if you haven’t already set up your account.
  • Log in with your username and password.
  • Click on “Make a Payment” from the top menu bar.
  • Select your payment method – you can pay with a credit card, debit card or checking account.
  • Enter your payment information and follow the prompts to complete your payment.

If you want to set up autopay, just check the box during the payment process to have the same amount deducted from your account each month. You’ll receive an email confirmation every time a payment is processed.

Pay Through Your Bank

Most banks and credit unions offer online bill pay services you can use to pay your Molina Healthcare premium. To do this:

  • Log into your bank’s online banking site.
  • Add Molina Healthcare as a payee, using your member ID number for the account number.
  • Schedule the payment at least 7 days before your premium due date.

Your bank will mail a physical check to Molina Healthcare on your behalf. Be sure to account for mailing time so your payment arrives by the due date.

Pay by Phone

You can make a one-time payment over the phone by calling Molina Healthcare’s automated payment system at (800) 665-3072. You’ll need to have your member ID number handy when you call.

Follow the prompts to enter your member information and payment details. You can pay with a credit/debit card or checking account. Phone payments are processed immediately.

Pay by Mail

To pay your premium bill by mail, first download and print a payment coupon from the Molina website. Mail the coupon with your check or money order to:

Molina Healthcare PO Box 22719Long Beach, CA 90801

Make sure you write your member ID on the check or money order and allow 5-7 days for your mailed payment to reach Molina.

Pay in Person

You can pay your Molina Healthcare premium in person at any MoneyGram location. Bring your bill and visit a MoneyGram agent to complete the transaction. You’ll need to provide this info:

  • Biller Name: Molina Healthcare
  • Receive Code: 15200

Payments made through MoneyGram are typically processed within 24 hours.

Tips for Paying Your Bill

  • Set up autopay through MyMolina to avoid missed payments and lapses in coverage.
  • If paying by mail, send your payment at least 7-10 days in advance of the due date.
  • Contact Member Services if you’re unable to make a payment by the due date to discuss arrangements.
  • Notify Molina Healthcare any time your address, bank account or credit card number changes to avoid issues processing payments.
  • Consider paperless billing by going paperless through MyMolina to get premium invoices delivered electronically.

Get Help with Your Molina Account

If you have any trouble registering for MyMolina, making a payment or have general questions about your billing and account status, Molina Healthcare’s Member Services team is available to help:

  • Call (888) 858-3492
  • Visit a local Molina Healthcare member service center
  • Log in to MyMolina and use the secure messaging feature to contact Member Services

By paying your premiums on time each month, you can continue accessing the quality health insurance coverage provided by your Molina Healthcare plan. Use these convenient payment options to keep your account in good standing.

Pay Molina Healthcare Bill

Download the My Molina Mobile App You can make a payment, change your doctor, view service history and request a new ID card from the palm of your hand.

View our FAQs for answers to some commonly asked questions.

If you, or someone you’re helping, has questions about Molina Marketplace, you have the right to auxiliary aids and services, and to get help and information in your language, at no cost. If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, call 1-888-560-4087 (TTY: 711).

Si usted, o alguien a quien está ayudando, tiene preguntas sobre Marketplace de Molina, tiene derecho a ayudas y servicios auxiliares, así como a obtener ayuda e información en su idioma sin costo alguno. Si necesita modificaciones razonables, ayudas y servicios auxiliares adaptados o servicios de asistencia de idiomas, llame al 1-888-560-4087 (TTY: 711).

إذا كان لديك أنت أو شخص تساعده استفسارات بشأن ecalptekraM aniloM، فيحق لك الحصول على أدوات مساعدة وخدمات إضافية، إلى جانب الحصول على المساعدة والمعلومات بلغتك من دون أي تكلفة. إذا كنت تحتاج إلى تعديلات معقولة أو أدوات مساعدة وخدمات مناسبة أو خدمات المساعدة اللغوية، فيرجى الاتصال على (YTT: 117) 7804-065-888-1.

如果您或您協助的對象對 Molina Marketplace 有任何疑問,您有權免費獲得輔助工具和服務,並獲取以您的語言提供的幫助和資訊。如果您需要進行合理調整、適當的輔助工具和服務,或語言協助服務,請致電 1-888-560-4087 (TTY:711)。

ܐܶܢ ܐܺܝܬ ܠܟܘܽܢ ܐܰܘ ܠܚܰܕ ܕܥܰܕܰܪ ܐܰܢ̱ܬܽܘܢ ܠܶܗ ܐܺܝܬ ܠܶܗ ܫܽܘ̈ܳܠܶܐ ܥܰܠ‎ ecalptekraM aniloM‎ ܆ ܐܺܝܬ ܠܟܽܘܢ ܐܰܓ̣ܪܳܐ ܡܰܓܳܢ ܡܶܛܽܠ ܝܽܘܬܪܳܢܳܐ ܕܰܡܠܽܘ̈ܐܶܐ ܡܥܰܕܪ݁ܳܢܶܐ ܘܰܠܗܰܕܳܡܘ̈ܳܬܳܐ܆ ܘܰܠܢܳܣܽܘܒܽܘܬܳܐ ܕܰܡܥܰܕܪܳܢܽܘܬܳܐ ܘܰܕܝܽܘ̈ܠܦܳܢܶܐ ܒܶܠܫܳܢܳܐ ܕܺܝܠܟܽܘܢ. ܐܶܢ ܐܺܝܬ ܠܟܽܘܢ ܣܢܺܝܩܽܘܬܳܐ ܠܫܽܘ̈ܚܠܳܦܶܐ ܠܚܺܝܡ̈ܶܐ܆ ܠܰܡܠܽܘ̈ܐܶܐ ܡܥܰܕܪ݁ܳܢܶܐ ܠܚܺܝܡ̈ܶܐ ܐܰܘ ܠܗܰܕܳܡܘ̈ܳܬܳܐ ܕܰܡܥܰܕܪܳܢܽܘܬܳܐ ܕܠܶܫܳܢܳܐ: (117: YTT) 7804-065-888-1.

Thông Tin Ngôn Ngữ

Nếu quý vị hoặc người mà quý vị đang trợ giúp có thắc mắc về Molina Marketplace, quý vị có quyền sử dụng phương tiện và dịch vụ hỗ trợ, đồng thời nhận sự trợ giúp và thông tin bằng ngôn ngữ mình ưa dùng mà không mất phí. Nếu quý vị cần thông tin sửa đổi hợp lý, phương tiện và dịch vụ hỗ trợ thích hợp hoặc dịch vụ trợ giúp về ngôn ngữ, hãy gọi số 1-888-560-4087 (TTY: 711).

Nëse ju, ose dikush që po ndihmoni, ka ndonjë pyetje në lidhje me Molina Marketplace, ju gëzoni të drejtën për ndihmë dhe shërbime ndihmëse dhe për të marrë ndihmë dhe informacion në gjuhën tuaj pa asnjë kosto. Nëse keni nevojë për modifikime të arsyeshme, ndihmë dhe shërbime të përshtatshme ndihmëse ose shërbime të asistencës gjuhësore, telefononi 1-888-560-4087 (TTY: 711).

귀하 또는 귀하의 도움을 받고 있는 사람이 Molina Marketplace 에 궁금한 점이 있을 경우, 무상으로 보조 지원 및 서비스를 받으실 권리가 있으며, 귀하의 언어로 도움 및 정보를 제공받으실 수 있습니다. 합리적인 변경, 적절한 보조 지원 및 서비스 또는 언어 지원 서비스가 필요하신 경우, 다음 번호로 연락 주시기 바랍니다. 1-888-560-4087 (TTY: 711).

আপনি বা আপনি যাকে সাহায্য করছেন তার Molina Marketplace, সম্পর্কে প্রশ্ন থাকলে, আপনার বিনামূল্যে সহায়ক সহায়তা ও পরিষেবায় যোগাযোগ করার এবং নিজের ভাষায় সহায়তা ও তথ্য পাওয়ার অধিকার রয়েছে। আপনার যুক্তিসঙ্গত পরিবর্তন, উপযুক্ত সহায়ক সহায়তা ও পরিষেবা বা ভাষা সহায়তা সংক্রান্ত পরিষেবার প্রয়োজন হলে, 1-888-560-4087 নম্বরে কল করুন (TTY: 711).

Billing & Payment | Molina Marketplace Explainer Series

FAQ

Is Molina Healthcare IL Medicaid?

Molina Healthcare of Illinois provides Medicaid (HealthChoice), MMAI (MMP/Duals), and MLTSS services to all 102 Illinois counties.

Does Molina accept American Express?

Pay from your bank account. (You must first register online or call Customer Care.) Credit or debit card. (VISA®, MasterCard®, Discover®, or American Express®) Use your card on file.

What did Molina Healthcare used to be called?

In 1999, we were incorporated in California as the parent company of our health plan subsidiaries under the name American Family Care, Inc. In March 2000, we changed our name to Molina Healthcare, Inc.

What is the electronic payer ID for Molina Healthcare?

When submitting EDI Claims (via a clearinghouse) to Molina use the payer ID 38333. If you have questions or experience issues, please contact EDI customer service via phone at (866) 409-2935, email [email protected] or contact your regional provider services representative.

How do I pay Molina Healthcare?

Log in to your bank’s website and pay Molina Healthcare through the “Bill Pay” option. Use your subscriber ID as the account number. Mail your check and the payment form that came with your invoice You can make a payment, change your doctor, view service history and request a new ID card from the palm of your hand. Learn More Need Help?

Does Molina Healthcare pay participating providers directly for covered services?

It is Molina Healthcare’s policy to pay Participating Providers directly for Covered Services provided to you in accordance with the contracts between the Plan and Participating Providers. However, if a Participating Provider bills the you for a Covered Service, you should contact Member Services upon receipt of the bill.

Should Molina Healthcare be billed as a secondary payer?

Regardless of the primary payer’s reimbursement, Molina Healthcare should be billed as a secondary payer for all services rendered. A copy of the primary payer’s EOB showing payment or denial must be attached to the claim when submitting payment, or the claim can be submitted electronically for secondary coordination.

Can I Manage my health care online with my Molina?

Manage your health care online with My Molina! Molina Healthcare of New York, Inc. is an upstate New York health plan that focuses on Medicaid type plans, including Medicaid Managed Care (MMC), Molina Healthcare PLUS, CHPlus, and Essential Plan.

What happens if Molina Healthcare reimburses a provider?

If Molina Healthcare reimburses a provider and then discovers other coverage is primary, Molina Healthcare will recover the amount paid by Molina Healthcare. Regardless of the primary payer’s reimbursement, Molina Healthcare should be billed as a secondary payer for all services rendered.

Will Molina Healthcare affect my medical health care benefits?

This would not impact your medical health care benefits with Molina Healthcare. You will still be a Molina Healthcare member, and Molina Healthcare will still cover your medical health care benefits. Providing high quality, affordable health care to families and individuals covered by government programs for over 30 years.

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