How to Pay Your FirstNet Bill: A Step-by-Step Guide

FirstNet provides dedicated wireless coverage to first responders across the U.S. To keep your FirstNet service active, it’s important to pay your bill on time each month. FirstNet offers several convenient options to pay your monthly bill online or through other methods.

Overview of Paying Your FirstNet Bill

As a FirstNet subscriber you’ll receive a monthly bill for your wireless service. Important things to know

• Payment is due each month by the due date shown on your bill to avoid any service interruptions

• If you signed up before August 2022, you can pay at firstnet.com. After August 2022, pay at att.com.

• Online payment is available as well as phone mail and in-person options.

• You can set up autopay to have payments made automatically each month.

How to Pay Your FirstNet Bill Online

Paying online is the easiest way to pay your FirstNet bill. Here are step-by-step instructions:

If you joined FirstNet before August 2022:

1. Go to firstnet.com and log into your account.

2. Click on “Manage Services & Billing”.

3. You’ll be redirected to your AT&T account page. Select “Make a payment”.

4. Enter your payment details and submit.

If you joined FirstNet after August 2022:

1. Go to att.com and sign into your AT&T account.

2. Click “Make a payment” from the menu.

3. Follow the prompts to enter your payment method and details.

4. Review and submit your payment.

You can also use the myAT&T app to pay your FirstNet bill conveniently on your mobile device.

Payment Methods for Paying FirstNet Bills

FirstNet accepts these payment methods:

• Debit/Credit card – Visa, MasterCard, American Express, Discover

• Bank account – Via electronic funds transfer

• AT&T prepaid card – Apply balances to your account

• Money order/Cashier’s check – Mail-in payments

• Cash – Pay in-person at authorized retail locations

• AutoPay – Set up recurring monthly payments

Note that fees may apply for some payment options. Online payments are free.

Benefits of Paying Your FirstNet Bill Online

Paying your FirstNet bill through the online member portal offers many benefits:

• Convenient 24/7 access

• Mobile optimization – Pay via smartphone

• Payment reminders available

• Store payment information securely

• Obtain immediate payment receipts

• Schedule future-dated payments

• Reduce risk of late fees

• Recurring autopay setup

• Account management in one place

Avoiding Late Fees and Disconnection

To avoid any late fees or service interruptions, be sure to pay your FirstNet bill before the due date each month. Mark your calendar with reminders to check your balance and process payments a few days in advance.

If you anticipate any difficulty paying on time, contact FirstNet immediately for assistance. Payment arrangements or billing adjustments may be available in certain situations.

AutoPay for FirstNet Bills

You can set up auto bill pay to have your FirstNet bill paid automatically each month. This ensures you never miss a payment.

To set up AutoPay:

1. Log into your FirstNet account online.

2. Go to Billing > AutoPay.

3. Enter your payment method and details.

4. Confirm your enrollment.

Going forward, your monthly bill will be paid automatically on the due date by debiting your selected payment method.

Other Ways to Pay Your FirstNet Bill

If you prefer not to pay online or set up AutoPay, FirstNet offers these additional billing and payment options:

Phone – Call the FirstNet support line at 800-574-7000 and select the billing/payment option.

Mail – Send a check or money order to the payment address printed on your bill stub.

In-person – Take your bill and payment to an authorized AT&T retail location.

For the fastest service and to avoid delays, the online route is recommended. But alternative options are available based on your needs and preferences.

Get Started Paying Your FirstNet Bill Online

Sign up for online account access to easily view and pay your FirstNet bill electronically each month. Schedule one-time payments or set up convenient recurring AutoPay. Keeping your account in good standing ensures continuous connectivity when emergencies strike.