EarthLink makes it easy and convenient to pay your internet bill online each month With multiple payment options, you can quickly view and pay your bill in just a few minutes.
In this guide, we’ll outline the steps to sign in to your EarthLink account, check your balance, make one-time payments, set up autopay, manage payment methods, use the mobile app, and more. Paying your bill online is simple, fast, and secure.
Overview of EarthLink Online Bill Pay
EarthLink offers customers several ways to pay monthly bills online, including:
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Account Login – Log in to view bills, make one-time payments, set up autopay, update details.
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Website Payments – Pay as a guest without logging in from their website.
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Auto Pay – Set up recurring automatic payments
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Mobile App – Pay bills right from your smartphone.
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Phone – Call to pay with an agent, fees may apply.
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Mail – Send a check or money order by mail.
Online payments are processed instantly and are free. Pay by the due date to avoid any late payment fees.
Step 1: Access Your EarthLink Account
To get started with online bill payment, you first need to access your account:
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Go to pay.earthlink.net
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If you already have an account, enter your username and password to log in.
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If you don’t have an account yet, click “Register” to create one.
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Provide your account number, email, phone number, and billing zip code.
Once logged in, you can view your bill, make payments, set up autopay, and manage account details.
Step 2: Check Your Bill Balance
When you log in, you’ll see your current account balance owed. Be sure to pay this full amount by the due date.
You can click “View Bill” to see a PDF of your detailed monthly statement. This breaks down your charges, payments, usage, fees, credits, and more.
Step 3: Select a Payment Method
Under “Payment Methods”, you can add, update, or remove your payment info:
- Credit or debit card
- Checking or savings account
- EarthLink account balance
To add a new method:
- Click “Add New Payment Method”
- Enter your card or bank account details
- The method will save for future payments
Step 4: Make a One-Time Payment
To pay your bill:
- Go to the “Make a Payment” section
- Choose your payment method
- Enter the payment amount – your full balance or a custom amount
- Select the payment date (can be future dated up to 30 days)
- Click “Continue” then “Submit Payment”
You’ll instantly get a confirmation email with your payment details.
Step 5: Enroll in Auto Pay
For automatic bill payments:
- Go to “My AutoPay”
- Choose your payment method and payment date
- Pick the option to pay full balance or a set amount
- Check the terms box and click “Confirm”
Your monthly bill will now be paid automatically on the date you selected. You can cancel or edit Auto Pay at any time.
Paying Through the Mobile App
EarthLink’s mobile app allows you to easily pay bills on your phone or tablet.
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Download the EarthLink app from the App Store or Google Play.
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Log in using your account credentials.
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Tap “Make a Payment” from the menu.
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Select payment method, amount, and date.
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Review and submit the payment.
Pay by Phone
To pay your bill over the phone:
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Call 1-800-EarthLink (1-800-327-8549)
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Select the billing and payments menu option.
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Provide your EarthLink account number and details.
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A convenience fee may apply for agent-assisted phone payments.
Pay by Mail
To submit payment by mail, send a check or money order to:
EarthLink
P.O. Box 2252
Birmingham, AL 35246-1058
Write your account number on the payment and allow 7-10 days for processing.
Avoid Late Fees
Be sure to pay your bill by the due date printed on your monthly statement to avoid late payment fees. Online and phone payments by 11:59 pm ET on the due date will process on time.
If your account becomes past due, your internet service may be suspended. Pay immediately online or call if your account risk disconnection.
Enrolling in Auto Pay ensures you never miss a payment.
Get Payment Assistance
If you need help paying your EarthLink bill, you can call customer support to discuss options like:
- Payment arrangements and extensions
- Account management assistance
- Service adjustments
Summary
Paying your EarthLink bill online is easy, fast, and secure. With your online account, mobile app, phone, or mail, choose the most convenient way to pay each month.
Sign up for autopay to simplify payments. Always pay your full bill balance by the monthly due date to avoid fees. And contact customer service if you need payment help.
Use this guide to manage your EarthLink bill payments with ease.
Frequently Asked Questions
Below are answers to some common questions about paying EarthLink bills online:
What are the benefits of paying my bill online?
Online payments are fast, secure, convenient, and free. You can easily pay anywhere anytime while avoiding late fees. It also allows you to go paperless and manage payments in one place.
When is my monthly bill due?
Your EarthLink bill is due every month on the due date printed on your statement, typically within 15-21 days of the statement date. Log in to double check the exact due date for your current bill.
What happens if I miss the due date?
Paying after the due date can result in late payment fees being added to your account. If your account becomes past due, your service could also be interrupted.
What is the fastest way to pay my bill?
The fastest payment options are paying online through your account, on the website as a guest, or using the mobile app. Phone and mailed payments take longer to process.
Is there a fee to pay online?
No, EarthLink does not charge a fee for online, mobile app, or automated phone bill payments. However, a convenience fee may apply for agent-assisted phone payments.
Can I set up automatic monthly bill payments?
Yes, you can enroll in Auto Pay through your online account to have your monthly bill automatically paid on the due date by your preferred method.
What payment methods can I use?
You can pay your EarthLink bill using a credit card, debit card, checking account, savings account, or existing account balance if available.
How do I get payment help if needed?
Contact EarthLink customer support by phone or chat to discuss bill payment assistance options, payment arrangements, account management help, and service adjustments if needed.
In Conclusion
Paying bills online is quick, easy, and hassle-free. EarthLink offers a seamless online and mobile experience to view, manage, and pay your internet bill within minutes each month. Sign up for an account today to simplify paying your bill.
Find Faster Internet Near You
Do you need help with your EarthLink bill or technical support? EarthLink has been awarded and recognized by several organizations for their superior customer service. Use the methods below to contact EarthLink Customer Service and get your questions answered.
Connect With EarthLink Customer Service
Call 888-327-8454 for customer support, add or remove services, or pay your EarthLink bill.
Would you rather text than call? Send a text at 833-458-4360 to reach EarthLink support.
Call 844-921-8141 to schedule a time to have your EarthLink service transferred to your new address.
EarthLink offers internet and other services for businesses. Call 844-356-5249 option 1, then 1 to reach EarthLink’s business internet services agents.
Many of your questions might be answered by visiting the EarthLink Support page, where there are extensive resources for internet, TV, phone, security, billing, and more.
Add EarthLink Live TV to your internet plan to begin streaming over 150 channels. Call 866-618-0460 to get started.
Visit EarthLink.net where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service.
Paying your Bill Online
FAQ
How do I pay my Earthlink internet bill?
Is EarthLink net still around?
How do I add data to my Earthlink?
How do I make a payment using EarthLink -EarthLink app?
You can also use the EarthLink -EarthLink app found in the iOS or Android mobile stores to make a payment. Just look for EarthLink app in the appropriate store, install it and then login with your account information. Click on the Account tab at the bottom of the page and then click the “Pay Now” option to make a one time payment.
How do I pay my Earthlink Wireless home Internet Bill?
Use the One Time Payment and Choose Payment Method sections to pay your current amount due. You will see a confirmation page once your payment has been accepted. EarthLink Wireless Home Internet is a pre-paid service. You must provide a credit card to purchase the service and for auto debit of your monthly services.
How do I verify my Earthlink account?
Enter your account verification code from an email or text message you received. You’re agreeing to EarthLink’s Automatic Payments Authorization and storage of the Method of Payment for future account transactions. By continuing, you confirm your understanding of this.
How do I Manage my EarthLink Bill?
Once you have registered at the new My Account Portal, you can manage your bill and browse service upgrades easily using the EarthLink mobile app. Customers with EarthLink email accounts (@earthlink.net) can use the My EarthLink mobile application to check their email from anywhere.
What is EarthLink’s my account portal?
EarthLink’s My Account Portal is your one-stop-shop for managing your account and services with EarthLink. The site is available 24 hours a day, 7 days a week, so you can: And more! Questions? Start a live chat, text 833-458-4360 or call 888-327-8454 to reach a Support Expert. How do I access the My Account Portal?
What email address do I need to login to EarthLink?
EarthLink customers with an @earthlink.net, @mindspring.com, or other EarthLink email address, you will want to login with your Primary EarthLink email address. Registration is quick and easy and will help protect your account by providing backup contact information and options for keeping your account secure.