DTE Energy provides electricity and natural gas services to millions of residential and business customers throughout Michigan Paying your DTE bill on time each month ensures uninterrupted service Kroger offers a convenient in-store bill payment option for DTE customers.
About DTE Energy
Headquartered in Detroit, DTE Energy is Michigan’s largest energy company. They provide electric and natural gas utility services to over 3 million customers across the state
The company operates electricity generation plants, over 26,000 miles of electric distribution lines, and over 20,000 miles of gas main pipelines. DTE invests in renewable energy and focuses on improving reliability and affordability.
As an regulated utility, DTE submits its financial operations to the Michigan Public Service Commission for oversight. This helps ensure fair energy prices and quality service for customers.
Understanding Your DTE Bill
Reviewing your DTE Energy bill is important to understand what you’re paying for each month. Key elements include:
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Electricity usage fee based on kilowatt hours consumed
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Natural gas usage fee based on CCFs or cubic feet used
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Monthly service charge
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Distribution and delivery charges
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Taxes and fees
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Credits like rebates
Compare your current and previous bills to identify usage patterns. You can better manage costs with this usage insight.
Why Pay at Kroger?
Kroger offers a convenient option for paying your DTE Energy bill in person with cash at over 120 supermarket locations in Michigan.
Benefits of paying your DTE bill at Kroger include:
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Available 24/7 – Most Kroger stores are open 24 hours a day, 7 days a week.
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Speed – In-store payment posts to your DTE account quickly.
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Personal service – Get help from Kroger cashiers if needed.
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Rewards – Earn Kroger fuel points on eligible payments.
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Cash payment – Good alternative if you don’t have a bank account.
How to Pay at Kroger
Follow these steps to pay your DTE bill at a Kroger store near you:
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Locate a Kroger in Michigan with a Money Services desk. Many have kiosks in the entryway too.
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Have your DTE account number and current balance ready.
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Go to the Money Services desk and request to make a DTE bill payment.
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Provide your account details and payment amount to the clerk.
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Pay with cash, get a receipt, and you’re done!
Kroger accepts cash up to $500 per transaction. Larger bills need paid directly through DTE. One low flat fee of $1.50 applies to in-store payments.
Locating Kroger Bill Pay Kiosks
Many Kroger stores have self-service bill pay kiosks near the entrance. These let you pay your DTE bill easily with debit/credit card or cash without waiting in line.
Scan your DTE barcode or enter your account number at the kiosk. Select DTE as the payee and enter your payment amount. Insert cash or swipe your card to complete the transaction.
Visit the Kroger website and search the Money Services locator to find kiosk locations.
Pay Online for Faster Processing
While Kroger offers a handy cash payment option, paying online at DTE’s website is fastest. Online payments post instantly to your DTE account.
You’ll avoid extra fees and can set up automatic payments. DTE also offers a mobile app and phone payments. Consider going paperless with eBills to simplify bill management.
Avoid Late Fees and Service Disruption
DTE bills are typically due around the 25th of the month. Pay promptly by the due date to avoid a late payment penalty. Failing to pay your DTE bill on time can result in service disconnection.
Contact DTE immediately if you anticipate having trouble paying your bill. Explore available energy assistance programs or request an extension. Communicate with them to avoid costly service disruptions.
Kroger Provides a Convenient DTE Bill Payment Choice
Paying your DTE Energy bill in cash at Kroger is quick, affordable, and convenient any day of the week. Just have your DTE account number and current balance ready when visiting the customer service desk or kiosk. Consider setting up automatic online payments for maximum ease.
Convenient access at local retail locations
The DTE payment kiosks are conveniently located in local businesses where customers frequently visit, including grocery and convenience stores.
To identify retail partners that would provide customers with a comfortable and secure place to pay their bills, CityBase analyzed customer payment trends to pinpoint the neighborhoods where kiosks would be most beneficial to customers. Many of these locations had high volumes of cash-paying customers, who may not have alternative means to pay online via card or bank account.
CityBase recruited interested businesses to apply as an Authorized DTE Kiosk Payment Center. They then conducted site visits to finalize the optimal kiosk locations. Selected businesses only needed a dedicated power outlet and 5’x5’ space in order to accommodate the new payment kiosks.
In total, 33 retail locations house the 43 payment kiosks. The authorized retail kiosk payment centers benefit from increased foot traffic and return customers who pay their utility bill on the kiosk and continue shopping.
DTE customers benefit from extended business hours, convenient locations in their own neighborhoods, and safe and familiar settings where they can comfortably pay their important bills.
One retail hub for the new DTE payment kiosks is Prince Valley Market, 5931 Michigan Avenue, Detroit, MI 48210.
The local market houses three DTE kiosks for customers to pay their utility bills, as well as additional services such as a post office, Vigo – Western Union, check cashing services, and an in-house bakery and kitchen.
“The kiosk terminals are a great system to have in house for our customer base. This is exactly right up their alley,” said Joe Gappy, President of Prince Valley Markets. “We’re very unique in what we offer. Providing all these services helps us grow.”
“Many customers will come to use the kiosk and continue shopping,” Gappy continued. “The wave of the future is kiosks. Customers aren’t going to waste their time going from utility to utility to pay bills. For people who don’t have banking or checking accounts, this is the way to go. Consumers already know how to use the technology. We also offer bill payment services at our window, but you have to pay a fee because of our labor costs. Most people prefer to pay at a free kiosk terminal.”
Tech Time: DTE makes paying bills more convenient
FAQ
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What is a DTE bill payment kiosk?
DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account. Residential customers can pay with cash or personal check, debit card or credit card and payments will be posted to your account the same day with no processing fees. Kiosks are available during store hours where applicable.
Where can I make a payment with DTE Energy?
DTE Energy has many authorized payment agents conveniently located across Michigan. Payments are sent electronically and are updated to your account by end of day. Authorized payment agents accept full or partial payments by cash, check or money order, before or after the due date. Look for the DTE Energy logo at the location.
Are DTE Energy Bill payment kiosks safe?
DTE Energy Bill Payment Kiosks are located throughout Michigan and offer a safe, secure place to make payments. DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account.
How do I pay my Kroger Bill?
Paying bills with cash, debit or sometimes a check is easy at your local Money Services Desk. We accept payments for top national and thousands of local billers including: Use our store locator to find your closest Kroger Money Services Desk. With more than 2,000 locations available, a Money Services Desk is always conveniently accessible.