Pay Centerpoint Bill Over The Phone: A Quick and Convenient Payment Option

Paying your Centerpoint Energy gas or electric bill over the phone is a fast, easy way to ensure your payment gets processed right away. Centerpoint offers an automated pay-by-phone system that allows customers to make one-time or recurring bill payments using a checking account, credit card, or debit card

Overview of Paying Centerpoint Bills by Phone

Paying Centerpoint bills by phone using the automated system is simple and convenient, Here’s a quick rundown of how it works

• Call Centerpoint’s toll-free pay-by-phone number anytime 24/7.

• Enter your 10-digit account number and zip code to access your account.

• Choose whether to make a one-time payment or set up recurring payments.

• Select a checking account, credit card, or debit card to pay from.

• Enter the payment amount after hearing your outstanding balance.

• Receive a confirmation number at the end of the call.

• Payments process quickly, often posting to your account the next business day.

How to Pay Your Centerpoint Bill by Phone

Follow these step-by-step instructions to easily pay your Centerpoint Energy bill over the phone:

Step 1: Call the Pay-by-Phone Number

• Call Centerpoint’s automated pay-by-phone line at 1-866-922-9249.

• This toll-free number is available 24/7 for payments.

Step 2: Provide Your Account Details

• When prompted, enter your 10-digit Centerpoint account number.

• Then enter the zip code for the service address on your account.

Step 3: Select a Payment Method

• Choose whether to pay from your bank account, credit card, or debit card.

• For bank accounts, you’ll enter your account number and routing number.

Step 4: Enter Payment Amount

• After hearing your outstanding balance, enter the payment amount you wish to make.

• You can pay the total balance, make a partial payment, or pay a specific amount.

Step 5: Get a Confirmation Number

• Listen to the final prompts to receive a confirmation number for your payment.

• Write down the confirmation number in case you need to reference it later.

And that’s it! In just a few minutes you can pay your Centerpoint Energy bill over the phone using the automated system.

Benefits of Paying Your Bill by Phone

Paying your Centerpoint bill over the phone using the pay-by-phone system offers many benefits:

• Convenience – Make payments 24/7 without having to go online

• Speed – Payments process quickly, often by the next business day

• Payment options – Use your checking, credit, or debit card

• Accessibility – Works on any phone, including cell phones

• Confirmation – Get a reference number to confirm your payment

• Recurring payments – Set up automatic monthly bill payments

• No hold times – Fully automated system, no waiting on hold

What Payment Methods Can I Use?

Centerpoint Energy offers three payment method options for paying your bill by phone:

Checking Account Payments

• Pay directly from your checking account by entering your account number and routing number.

• Bank account payments avoid fees compared to card payments.

Credit Card Payments

• Major credit cards accepted include Visa, Mastercard, American Express and Discover.

• A convenience fee applies to credit card payments.

Debit Card Payments

• Can use Visa or Mastercard branded debit cards to pay.

• Debit card payments incur the same convenience fee as credit cards.

Checking accounts are the best option to avoid extra fees. But Centerpoint gives you multiple payment choices when paying by phone.

Setting Up Recurring Payments

For added convenience, you can set up recurring automatic monthly payments when paying your Centerpoint bill by phone.

How to Enroll in Recurring Payments

1. When calling the pay-by-phone line, select the “recurring payment” option.

2. Pick the date each month that you want payments made.

3. Your account will be debited monthly on the date selected.

Tips for Managing Your Recurring Payments

• Monitor your account balance to ensure enough funds on payment date.

• Update card expiration dates to avoid declined recurring payments.

• Contact Centerpoint to change or stop recurring payments if needed.

Recurring automated payments ensure your gas or electric bill gets paid on time each month!

Getting Account Balance and Payment History

When logged into your account on the pay-by-phone system, you can:

• Get outstanding balance – Hear your current total balance due

• Check payment history – Review your last 12 payments made

Use these options to check your payment status or view past bill amounts and payment dates.

Other Ways to Pay Your Centerpoint Bill

In addition to the pay-by-phone system, Centerpoint offers other convenient payment options:

• Online – Pay on Centerpoint’s website or via the mobile app

• By mail – Mail a check or money order with your payment coupon

• In person – Pay at an authorized payment location

• AutoPay – Enroll in recurring automatic payments from your bank account

Explore all the payment choices to find the options that fit your needs each month. But phoning in payments is a quick and easy way to pay on the go.

Contact Centerpoint Customer Service

If you have any issues using the pay-by-phone system or managing your account, Centerpoint’s customer service team is there to help:

By phone: Call 1-800-227-1376

Online: Submit a message through your online account

Centerpoint can assist with payment problems, recurring payment changes, account maintenance, and any other billing or payment questions.