Paying your city of Boca Raton utility bill for water, sewer, garbage, and stormwater services is easy and convenient through several options. You can pay online, by phone, by mail, auto-debit, or in person at City Hall. Below I’ll outline the various ways Boca Raton utility customers can view their balance and submit payments.
Pay Online
The fastest way to pay your Boca Raton utility bill is through the city’s online payment portal at myboca.us. From the homepage, click “Pay” then “Utility Water Bill” to access the payment site.
First-time users will need to register an account using your utility account number email address, and name. Once registered you can securely log in to view your balance, payment history, and make online payments anytime.
To pay your bill select your utility account enter the payment amount, and submit your credit/debit card or eCheck details. Visa, Mastercard, Discover and American Express are accepted for a small convenience fee. Paying by eCheck is free.
Online payments are fast and you’ll receive a confirmation email with your receipt Payments made before 11 59pm process overnight
Pay By Phone
You can pay your Boca Raton utility bill over the automated phone system by calling 561-393-7750. The system is available 24/7 and you’ll need your account number and PIN code.
Accepted payment methods are credit/debit cards and eChecks. All cards incur a convenience fee. Phone payments process quickly, often within an hour if made during business hours.
Pay By Mail
To pay your Boca Raton utility bill by mail, detach the payment stub from your paper invoice and write in the amount due. Mail your check or money order payable to City of Boca Raton Utility Billing to:
City of Boca Raton
PO Box 31042
Tampa, FL 33631-3042
Remember to allow 7-10 business days for standard USPS mail delivery. Payments must be received by the due date to avoid late fees. Do not mail cash.
Pay In Person
You can pay your utility bill in person at the City Hall Utility Billing Office located at:
201 W Palmetto Park Rd
Boca Raton, FL 33432
The office is open Monday-Friday from 8am-5pm, except on major holidays. They accept cash, checks, credit/debit cards, and money orders. Visa, Mastercard, Discover, and Amex cards incur a convenience fee.
Auto-Pay
Sign up for auto-pay through your online account to have your bill paid automatically each month on the due date via your stored payment method. Auto-pay ensures timely payment and prevents late fees.
Account Management Tips
Here are some tips for managing your City of Boca Raton utility account:
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Check your balance online anytime and setup email/text alerts for due date reminders
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Monitor your daily usage to watch for spikes that may indicate leaks
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Let the utility office know if you move so your bills go to the proper address
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Enroll in budget billing to pay a fixed amount each month based on past averages
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Request billing date changes or payment arrangements if needed by calling customer service
Avoid Late Fees
City of Boca Raton utility bills are due 21 days after the billing date. A 10% late penalty applies if payment is not received on time. Failure to pay may result in collections activity or service disconnection.
If you need a payment extension, call the billing office before the due date to avoid late fees. Setup text/email reminders through your online account to receive due date notifications.
Summary
Pay your Peel water bill online; anywhere, anytime
FAQ
How do I pay my water bill in Palm Beach County?
How do I set up my Boca Raton water utility?
How do I pay for water in Boca Raton?
With our new portal, you can now pay automatically by Visa, Mastercard, American Express, Discover, e-check, or a savings account. The City of Boca Raton provides water service to 28,000 city residents and approximately 6,500 unincorporated residents of Boca Raton.
Does Boca Raton have water service?
The City of Boca Raton provides water service to 28,000 city residents and approximately 6,500 unincorporated residents of Boca Raton. When moving into a residence in Boca Raton, water service is established in the name of the owner or occupant unless otherwise stated by the landlord of a rental property. View the Service Policies.
How do I create a Boca Raton water account?
You can create a new account on the City of Boca Raton Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account?
Does Boca Raton have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Boca Raton Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.