How to Pay Your Paulding County Water Bill Easily

Paying your water bill is an essential task as a Paulding County resident With several convenient payment options, the Paulding County Water System makes it easy to pay your bill on time every month. In this article, we’ll walk through the various methods available and provide tips for avoiding late fees and service disruptions

Overview of Paulding County Water System

The Paulding County Water System provides water and sewer services to over 27,000 customers across Paulding County, Georgia. As a public utility, they aim to provide quality water at reasonable rates to residents and businesses in the county

To use their services, customers must establish an account and pay a monthly bill for usage and base service fees Bills are issued around the 20th of each month and due by the 10th of the following month Late payments incur a 10% penalty, and service may be disconnected for non-payment.

Ways to Pay Your Paulding County Water Bill

Paulding County Water offers several convenient payment options to fit any schedule or preference:

Pay Online

The easiest way to pay is through the online payment portal at https://ipn.paymentus.com/cp/pldc. You’ll need your account number and customer ID, but after entering those, you can pay by credit/debit card or e-check instantly. There is a $2.45 processing fee per transaction.

Pay by Phone

Call the automated payment line at 1-855-570-0996, 24/7. Again, enter your account and customer ID then pay by credit/debit card. Visa, MasterCard, and Discover accepted.

Pay by Mail

Send a check or money order payable to Paulding County Water System to:

Paulding County Water System
PO Box 168
Dallas, GA 30132

Be sure to include your payment stub or write your account number on the check. Allow 7-10 days for delivery and processing time.

Pay in Person

Visit the Paulding County Water office at 3844 Atlanta Hwy in Hiram during business hours, Monday-Friday 8am-4:45pm. You can pay by cash, check, or credit/debit card.

There is also a 24/7 drive-through depository where you can drop off check or money order payments. Cash should not be placed in the depository.

Pay at a Kiosk

Kiosks located outside the water office and inside the County Administration Building allow 24/7 bill payment by cash, check, or card. You’ll need your account and customer ID.

Auto Bank Draft

For hassle-free payments, enroll in auto bank draft. Your payment will be automatically deducted from your bank account each month. Download the authorization form from the county website to get started.

Tips for Avoiding Late Fees and Disconnection

To keep your water flowing and avoid penalties, follow these tips:

• Mark your bill due date on your calendar and pay early each month. Online and phone payments credit immediately, but mailed payments take 7-10 days to process.

• If paying by mail, drop your payment in the post office mail box instead of your personal mailbox. This speeds delivery to the payment center.

• Sign up for e-billing to get reminders and monitor your balance online.

• Enroll in auto-draft to never miss a payment.

• If you receive a late notice despite paying on time, contact customer service. Delays in mail delivery may be to blame.

• If you’re unable to pay on time, call ahead of the due date to make arrangements and avoid disconnection fees.

What to Do if Your Water is Disconnected

If your service is disconnected for non-payment, you must pay the total past due balance plus a $50 reconnection fee. There are a couple options to restore service:

• Pay in the water office by 4pm and water will be restored the same day.

• Pay after 4pm and service is restored the next business day.

• Pay a $75 same-day service fee to have water restored the same day, even after 4pm.

• If you pay online, service restoration will take 1-2 business days as they must receive and process the payment.

Avoid the headaches of disconnection by paying on time. But if you do experience an interruption, act quickly to get your water back on.

Key Takeaways on Paying Your Paulding County Water Bill

• Check your monthly bill and note the due date to avoid late fees. You can receive paper bills or e-bills.

• Pay online, by phone, mail, in person, or by kiosk. Each option has different processing times, so pay accordingly.

• Auto-draft from your bank account is the most reliable, hassle-free way to pay.

• If you mail payments, send early to prevent processing delays.

• If disconnected, pay immediately by phone, online or in person. Online payments take 1-2 days to restore service.

Paying your water bill doesn’t have to be a chore. Paulding County provides convenient payment options to suit your needs. Follow these tips to pay on time, avoid late penalties, and keep the water flowing. Reach out to customer service if you have any questions or issues with your account or payment processing. They’re available to help maintain an exceptional quality of life through exceptional quality water service in Paulding County.