How to Pay Your Parkersburg Utility Board Bill

Having reliable utility services like water, sewer, and sanitation is vital for residents and businesses in Parkersburg, WV. The Parkersburg Utility Board provides these essential services to the community If you are a customer, it is your responsibility to pay your Parkersburg Utility Board bill on time each month. This article will outline the various payment options available

The Parkersburg Utility Board is a municipally owned utility that serves around 24000 customers in the Parkersburg area. They send out monthly bills for water, sewer sanitation, and stormwater services based on your usage and applicable service rates. You must pay your utility bill by the due date printed on your statement to avoid penalties.

The Parkersburg Utility Board offers several convenient ways to pay your bill:

Pay Online

The quickest and easiest payment method is online through the Parkersburg Utility Board website. Go to www.pubwv.com and click on “Pay My Bill” in the top right corner. This will direct you to the online payment portal.

If you already have an online account, simply log in with your username and password. Otherwise, click “Register” to set up a new account. You will need your 10-digit Parkersburg Utility Board account number and billing details to register.

Once logged in, you can view your account balance, payment history, and current bill. Select “Make Payment” and enter your payment amount. The online system accepts Visa, Mastercard, Discover, and ACH payments from a bank account. There are no fees to pay online.

Online payments process instantly, so it’s a great option if your bill is due soon. You will receive an emailed receipt as confirmation.

Pay by Phone

To pay your Parkersburg Utility Board bill over the phone, call 855-709-2406. This is an automated pay-by-phone system available 24/7.

The system will prompt you to enter your 10-digit account number and credit/debit card information. It will provide your current balance and past bill amounts. You can choose to pay the full balance or a partial payment.

There is a small transaction fee to use the pay-by-phone method. It’s handy for making a payment outside normal business hours or on weekends when the office is closed.

Pay by Mail

To pay your utility bill through the mail, write your 10-digit account number on the check or money order. Make it payable to:

Parkersburg Utility Board
PO Box 1629
Parkersburg, WV 26101

Mail your payment at least 7-10 days before the due date to ensure it arrives on time. Include the payment stub from your most recent bill. Allow extra time for mail delays.

Paying by mail gives you time to go to your bank and withdraw funds. Just make sure to send it promptly so your payment arrives by the due date.

Pay in Person

For a face-to-face transaction, you can pay your Parkersburg Utility Board bill in person at:

Parkersburg Utility Board
1919 Garfield Ave
Parkersburg, WV 26101

Their office is open Monday-Friday from 8am to 4:30pm, excluding holidays. You can pay by cash, check, or credit/debit card when paying in person. Be sure to bring your current bill. You will receive a printed receipt.

Use the Drop Box

If you can’t visit the office during business hours, the Parkersburg Utility Board has a drop box outside their building. Place your payment envelope in the drop box anytime.

This is a good option if you need to drop off your bill payment after hours, on weekends, or on a day the office is closed. The payment will be collected and processed the next business day.

Sign Up for Auto Pay

For automated payments each month, enroll in the Parkersburg Utility Board’s Auto Pay program. This automatically deducts your monthly bill amount from your checking account on the due date.

Signing up for Auto Pay ensures your bill gets paid on time every month without you having to do anything. It prevents late fees from forgotten payments. Download the authorization form on their website and submit it to the utility office.

Monitor your bank account balance leading up to your Auto Pay date. You can cancel the authorization at any time by notifying the Parkersburg Utility Board.

Ask About Payment Arrangements

If you’re struggling financially, call the Parkersburg Utility Board before your bill is due and ask about payment arrangements. Explain your situation and they may extend the due date or set up installment payments.

This helps avoid service disconnection for non-payment. Be proactive in communicating if you anticipate issues paying your bill rather than waiting for a shut-off notice. They’ll work with customers facing hardships.

Apply for Assistance Programs

There are utility bill assistance programs available for low-income residents, seniors, and families with children. These can help pay all or part of your utility bills with credits and subsidies.

Parkersburg Utility Board partners with the West Virginia Low-Income Energy Assistance Program. Visit www.dhhr.wv.gov/bcf/Services/familyassistance to check eligibility and apply. Other local non-profits may offer utility bill grants as well.

Can My Utilities Get Shut Off for Non-Payment?

If your Parkersburg Utility Board bill becomes too past due, you risk having your utilities disconnected for non-payment. This interruption of service can cause major hassles. A shut-off also negatively impacts your credit score.

Avoid service interruptions by paying your bill in full by the due date each month. If you anticipate issues, contact them immediately to set up alternative arrangements before the balance is considered delinquent. Keep your account in good standing.

Ways to Avoid Late Fees

Here are some tips to help you pay your Parkersburg Utility Board bill on time every month and avoid penalties:

• Mark due dates on your calendar as soon as you receive the bill.

• Enroll in email or text alerts for due date reminders.

• If mailing payment, send it at least 1 week early.

• Sign up for Auto Pay to have payments processed automatically.

• Contact them if you foresee payment challenges before the due date passes.

• Don’t let balances go unpaid for multiple billing cycles.