Paying your water bill is an essential part of being a Panama City resident. With easy online payment options, paying your water bill doesn’t have to be a hassle. This article will explain the different ways you can pay your Panama City water bill online.
Overview of Panama City Water Billing
The City of Panama City provides water service to residents and charges for this service via monthly water bills. Water bills are typically issued at the beginning of each month and payment is due by the 20th of the month. If your payment is late, you will incur penalties and fees.
Water rates in Panama City consist of a base facility charge and a water usage charge based on the amount of water used. The facility charge covers infrastructure and service costs. The usage charge covers the costs of actually providing the water you use. Rates are set by the Panama City Commission.
Why Pay Your Water Bill Online?
Paying your water bill online with the City of Panama City provides several benefits
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Convenience You can pay anytime 24/7 without having to go to City Hall
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Avoid Late Fees: Online payments process immediately, so you don’t have to worry about postal delays causing late fees.
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Payment History: Your online account stores payment history for easy reference.
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Auto Pay: You can set up automatic monthly payments so you never forget.
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Environment: Online billing reduces paper waste from mailed bills and checks.
Panama City Online Water Bill Payment Options
The City of Panama City offers two main options for paying your water bill online:
Direct Payments via Panama City Website
The easiest way to pay your water bill online is directly through the City’s website. Here’s how:
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Go to the City’s Online Payments page at https://www.panamacity.gov/358/Online-Payments.
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Under “Utility Bill Payments”, click on “Pay Utility Bill”.
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This will redirect you to a secure payment portal where you can enter your account information and make a payment by credit card, debit card, or e-check. Visa, MasterCard, Discover and American Express are accepted.
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You will receive a confirmation email with your payment details.
The direct online payment option is quick, easy, and secure. The City does not store your financial information. There is no signup required, but you can create an account to store payment history.
GovOS Payments
The City’s payment system changed in November 2024 to a new provider called GovOS. You can register and make payments through their system as well. Just click the link on the Online Payments page to get started with GovOS.
Payment Policies and Limits
When paying your Panama City water bill online, be aware of these policies:
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There is a $900 maximum payment amount per transaction. You will need to make multiple payments if your bill exceeds this.
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Online payments process on business days. Payments on weekends or holidays process the next business day.
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A 2.5% convenience fee applies to credit card payments over $550. E-check payments have a flat $1.50 convenience fee.
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Your account balance must be paid by the due date to avoid late fees. Online payments process immediately, so pay early to ensure on-time payment.
Get Started Paying Online
Paying your Panama City water bill online is fast, convenient, and secure. Avoid late fees and free up your time by signing up for online payments today. Just visit the City’s Online Payments page and click on the options for utility bills. If you have any issues with online payments, call the City’s utility billing department at 850-872-3166. Managing your water service in Panama City is easy when you pay your bill online.
Disconnected Service for Nonpayment
When your utility service has been discontinued for nonpayment, the previous unpaid balance of the bill plus a service fee must be paid before service is reinstated. If your utility service has been discontinued and you feel this was in error, call the Utility Billing Department.
Thousands of Panama City residents will have to catch up on retroactive water bill payments
FAQ
What is the phone number for Panama City utilities bill pay?
How do I pay my water bill in Panama City Beach?
Where to pay city of Atlanta water bill?
How much can I pay a utility bill in Panama City?
Pay Utility Bill The max payment amount of $900. You can make multiple payments if your bill is more. If you have any questions or comments about the City’s E-Payment services please call 850-872-3166. The City of Panama City E-Payment services are optional and are just one method of conducting business with us.
Where can I send a payment to Panama City Beach utilities?
The other is located on the entry road off South Arnold Road behind the Tourist Development Council. Please note that payments placed in these boxes will not be processed until the next business day. Payments may also be mailed to Panama City Beach Utilities, 116 S. Arnold Road, Panama City Beach, FL 32413.
How do I pay for my Panama City e-payment services?
The City of Panama City E-Payment services are optional and are just one method of conducting business with us. You may continue to use traditional methods, such as the U.S. Mail, Automatic Draft, Payment by Phone or visiting City offices in person, or you can pay online. Your payment will be processed at the close of the business day.
How do I sign up for the Panama City government service?
This is done through a third party, and you can sign up for this service by using www.panamacity.gov. Please keep in mind that if you use this service, you will need to cancel through the third party as well. The City of Panama City is committed to providing convenient access to government information and services.
What services does the city of Panama City provide?
The City of Panama City provides water, wastewater and garbage services to residences and businesses in the community.
Does Panama City accept e-payment?
The City of Panama City is committed to providing convenient access to government information and services. To facilitate online financial transactions the city government has established an E-Payment service. We accept Discover, MasterCard, Visa or E-Check.