How to Pay Your Water Bill Online with Palmdale Water District

If you’re a customer of Palmdale Water District (PWD) in California, paying your water bill online is a convenient option. PWD offers an online payment system called BillPay that allows customers to view, manage, and pay their bills digitally. In this article, I’ll explain how to sign up for BillPay, make one-time payments, set up autopay, and take advantage of paperless billing.

Getting Started with BillPay

To use PWD’s BillPay system, you first need to enroll at wwwonlinebillercom/pwd. On the website

• Enter your PWD account number, service address, and email address.
• Choose if you want to go paperless or keep receiving a mailed paper bill.
• Click “Submit” to create your account.

Once enrolled, you can log into BillPay anytime to view and pay your water bill You’ll need to create a username and password

BillPay allows you to

• View current and past water bills in detail
• Make one-time payments by credit/debit card or bank account
• Set up recurring autopay
• Manage multiple PWD accounts under one login

So in just a few minutes, you can enroll and start paying your bill digitally.

Making One-Time Payments

After you log into your BillPay account, making one-time payments is easy:

• On the dashboard, click “Make a One-Time Payment.”
• Select the account and bill you want to pay.
• Enter the payment amount, or pay the full balance due.
• Enter your credit/debit card or bank account information.
• Confirm payment details and submit.

Your one-time payment will be immediately processed. You’ll receive a confirmation email with payment details. Payments made before 10 PM PT each day are applied to your PWD account the next business day.

Setting Up Recurring Autopay

For hassle-free bill payment, PWD customers can enroll in autopay through BillPay:

• After logging in, click “AutoPay” on the left menu.
• Select either a credit/debit card or bank account.
• Enter your payment information.
• Pick the day each month you want payments made.
• Click “Add” to save your autopay setup.

With autopay, your water bill is paid automatically each billing cycle. You’ll still receive emailed bill notices, but payments happen on their own. You can edit or cancel autopay anytime through your BillPay account.

Going Paperless with eBills

Along with online payments, BillPay lets you go paperless with eBills. On the enrollment page:

• Select the option for paperless billing.
• Choose to receive the full PDF bill or just a summary email.

Once enrolled, you’ll receive an email notification each time a new bill is ready. Click the link to sign in and view your PDF bill. No more waiting for a paper bill in the mail.

Going paperless saves paper and clutter while keeping you informed about your bill. You can switch back to paper billing at any time by updating your settings in BillPay.

BillPay Mobile Access

In addition to the website, you can manage your PWD account on the go using the BillPay mobile site. Simply visit www.onlinebiller.com/pwd from your smartphone or tablet. All features including bill review, payments, and paperless settings are available on mobile.

The mobile site is optimized for iOS and Android devices, so paying your water bill is easy wherever you are.

Benefits of Paying Online with BillPay

PWD’s BillPay system makes managing your water account convenient:

• Access bills anytime – View current and past bills online 24/7
• Payment options – Pay one-time or setup autopay
• Paperless billing – Reduce clutter and save paper
• Mobile access – Manage your account on your phone or tablet

With BillPay, you don’t have to wait for your bill in the mail or make a trip to pay in person. Payments can be made from home, work, or anywhere in just minutes!

BillPay Security

When paying bills online, security is a top concern. PWD takes multiple measures to keep your BillPay account safe:

• Secure login using username and password
• Encrypted connections for submitting payment info
• No storage of full credit card or bank account numbers
• Email notifications of account activity

You can feel confident paying your PWD water bill online through BillPay.

Getting Help with BillPay

If you need assistance enrolling in BillPay or making payments, PWD’s customer service team is available:

• Email: [email protected]
• Phone: 661-947-4111 (option 2)

The BillPay site also has helpful information in the FAQs section. Signing up is quick and easy – try it today to start paying your PWD water bill online!