How to Pay Your Ozark Electric Bill by Phone

Ozark Electric Cooperative offers a convenient automated phone payment system to pay your electric bill quickly 24/7. Read this guide to learn how the pay by phone service works, what information you’ll need payment options and tips for using this method to pay your Ozark Electric bill.

Benefits of Paying by Phone

Paying your Ozark Electric bill by phone has many advantages:

• Quick – Complete payments in just a few minutes using the automated system

• Secure – Payment data is encrypted and protected

• Available 24/7 – Call anytime day or night, even when offices are closed

• Convenient – Pay from home without going to an office or website

• Simple – Just follow the voice prompts to make your payment

• Confirmation – Get a payment confirmation number after paying

• Flexible – Use credit/debit cards, checking, or savings accounts

With a few steps, you can pay your electric bill immediately by phone.

Ozark Electric Pay By Phone Number

To access the Ozark Electric automated pay by phone system, call 1-800-521-6144. This toll-free number can be dialed 24 hours a day, 7 days a week.

After dialing, select option 1 from the phone menu to make a payment without logging into an account. Then follow the voice instructions to complete your payment.

What Information You’ll Need

Before calling to pay your electric bill, have these account details ready:

• Ozark Electric account number

• Service address

• Amount due on your account

• Payment method – debit/credit card or bank account info

Locate your account number on your monthly bill or account statement. Enter this number and your service address when prompted to access your account.

Payment Options and Steps

When paying by phone, you can use:

• Debit or credit card – Have your card number, expiration date, and CVV security code ready.

• Checking account – Your routing and account numbers are required.

• Savings account – Enter your routing and account numbers.

Follow these steps when using the pay by phone system:

1. Call 1-800-521-6144 and select option 1.

2. Enter your Ozark Electric account number.

3. Verify your service address.

4. Enter payment amount when prompted.

5. Select payment method and provide details.

6. Listen to confirmation and receive a payment number.

Once your payment is submitted, it will immediately post to your account. Write down the confirmation number for your records.

Set Up Recurring Payments

For convenient autopay, you can set up recurring payments from your bank account by phone. This automatically pays your Ozark Electric bill on time each month.

To enroll:

1. Call 1-800-521-6144 and select option 1.

2. Follow prompts to enter your account details.

3. Choose to set up recurring payments.

4. Enter your bank account information.

5. Select payment date and frequency.

Recurs monthly on the due date until you cancel. Ensure your bank account has sufficient funds before the withdrawal date.

Pay During Power Outages

The Ozark Electric automated phone payment system works even during power outages when website access may be limited.

As long as you have phone service, you can call to make a payment. This avoids late fees if you can’t pay online.

Just use your cell phone or a landline to dial the toll-free number and complete the payment steps in the dark. The system is available anytime.

Get Account Balance Info

In addition to making payments, you can use the automated phone system to conveniently check your Ozark Electric account balance prior to paying your bill.

After dialing 1-800-521-6144, select option 2 to get balance information without the need to login online or visit an office. Access quick account details by phone.

Set Up Account Notifications

While paying by phone, you can set up free notifications for account events like outages, overdue payments, due date reminders, and other alerts.

When prompted, opt to enable alerts. Specify if you prefer to receive them by phone, email, or text message. Account alerts help avoid missed payments.

Save Payment Receipts

To have a record of your payment, be sure to jot down the confirmation number provided after paying by phone.

You can also opt to receive an email or text receipt during the automated process. Keep these for your records as proof of bill payment.

Avoid Late Payment Fees

Paying on time by the due date is important to avoid late fees from Ozark Electric. Phone payments post instantly so there’s no mail delay.

For fast processing on your due date, pay early in the day. Payments after 5:00pm central time may not post until the next business day. Plan ahead to pay on time.

Speak to a Representative

For account questions or payment assistance, speak to an Ozark Electric customer service rep during business hours by calling 1-800-947-6393.

Representatives can help troubleshoot any phone payment issues or provide billing details that the automated system may not offer. Talk to a real person when needed.

Check Account Balance First

Before calling to pay your bill, log into your account online or use the automated system to get your current balance. This ensures you pay the correct amount owed.

It also prevents potential issues like charges for underpayment or account suspension for non-payment if your true balance exceeds your payment. Avoid fees by verifying your balance.

Update Billing Address

If you’ve recently moved, be sure to update your account address prior to making a phone payment. Provide the service address where your electric service is active.

Update it online or by calling a customer service agent. This ensures proper account crediting when paying by phone.

Have Payment Info Ready

To speed through the phone payment process, gather your account number, address, payment method, and other billing details before you call.

Entering this information while on the phone is easier than searching for it while the system waits. Be prepared with your info to finish faster.

Enroll in Autopay

For ultimate bill payment convenience, enroll in auto bill pay from Ozark Electric. This automatically deducts your monthly payment from your bank account on the due date.

Sign up online or by calling customer service. Autopay ensures your electric bill is paid on time every month without the need to manually pay.

Control Notifications

Use your online account settings or the phone system to control account notifications like payment confirmations, outage alerts, past due notices, and other messages.

Customize notifications to suit your preferences and choose to receive them by phone, email or text message. Manage your alerts.

Check Payment History

To review past electric bill payments, check your payment history online or use the automated phone system.

Select the appropriate menu option to hear dates and amounts for recent payments. Verify accuracy and monitor your payment trends.

Paying your Ozark Electric bill is quick and easy with phone payment options. Call anytime to use the secure automated system to pay with your card or bank account. Set up recurring payments for autopay convenience. Pay by phone to save time and avoid late fees.