Streamline Your Utility Payments with Owatonna Public Utilities Bill Pay

Paying bills can be a tedious task With so many accounts and due dates to keep track of, it’s easy to miss payments and accrue late fees. However, Owatonna Public Utilities offers a convenient online bill pay system to simplify payments for Owatonna residents.

Overview of Owatonna Public Utilities

Owatonna Public Utilities (OPU) provides electricity, water, and natural gas services to around 10000 customers in Owatonna, Minnesota. OPU is a municipally-owned utility, meaning it is owned by the city rather than private shareholders.

As a public utility, OPU’s mission is to provide reliable, affordable services to the community The not-for-profit structure helps keep rates low, as OPU doesn’t need to generate returns for investors Any revenues beyond operating costs go back into improving infrastructure and services for customers.

Benefits of Owatonna Public Utilities Bill Pay

The Owatonna Public Utilities bill pay system offers several advantages over traditional payment methods:

Convenience

• Pay bills online 24/7 through the SmartHub portal. Avoid having to mail payments or visit the office during business hours.

• Schedule automatic payments to ensure bills are always paid on time. One less thing to remember each month!

• Access SmartHub through web browser or mobile app for payments on-the-go.

Payment Flexibility

• Pay by credit/debit card, electronic check, or automatic bank draft.

• Make one-time payments or set up recurring payments.

• View payment history and upcoming bills in one place.

Account Management

• Update account information like phone number and email address through SmartHub.

• Monitor daily usage to understand costs and identify issues like leaks early.

• Receive notifications for things like outages and high usage alerts.

• No fees for online payments through SmartHub.

Security

• SmartHub uses industry-standard encryption to keep your data safe.

• Avoid checks getting lost or stolen in the mail.

• Payments post to your account immediately, reducing late fees.

How to Sign Up for Owatonna Public Utilities Bill Pay

Signing up for OPU’s online bill pay only takes a few minutes. Follow these simple steps:

1. Have your OPU account number ready. This can be found on your monthly statement.

2. Go to www.owatonnautilities.com/pay-bill and select “Login to SmartHub”.

3. Click on “New User” and enter your account number and email address.

4. Create a username and password. Be sure to choose a secure password.

5. Enter your contact information and preferred payment method.

6. Review and accept the SmartHub terms of use.

Once registered, you can start making payments right away through SmartHub! Be sure to download the mobile app to pay bills on-the-go.

Payment Options with Owatonna Public Utilities Bill Pay

OPU offers multiple ways to pay your bill through SmartHub:

• Credit/Debit Card – Visa, Mastercard, Discover, and American Express accepted.

• Electronic Check – Use your checking or savings account. No need to worry about lost checks.

• AutoPay – Set up recurring payments from credit/debit card or bank account. Never miss a payment again!

You can also pay by phone 24/7 by calling 1-855-967-3161. Or visit the OPU office in person Monday-Friday 8am-5pm. After hours, a drop box is available in the parking lot.

Additional SmartHub Features

Besides payments, SmartHub includes other features to simplify utility account management:

• Paperless Billing – Reduce clutter and access bills immediately through email.

• Usage Monitoring – Track daily electric, water, and gas usage to identify wasteful habits.

• Outage Notifications – Get alerts about service interruptions and estimated restoration times.

• Customer Support – Submit questions directly to OPU’s customer service team.

• Incentive Programs – Find rebates and incentives for energy efficiency upgrades.

Ensure On-Time Payments and Avoid Late Fees

Missed utility payments can lead to late payment penalties and service disruptions. Setting up auto-pay through SmartHub helps avoid these issues by ensuring your bill is paid on-time every month.

With auto-pay, the amount due is automatically deducted from your payment method each month on the due date. You’ll receive an email notification a few days before the payment is scheduled so you know the amount.

To get started with auto-pay:

1. Log into SmartHub
2. Click on “AutoPay Program” under “My Profile”.
3. Select your preferred payment method and date.
4. Review and submit the auto-pay agreement.

It’s that easy to setup automated payments and maintain good standing on your OPU account!

Access Special Programs to Reduce Energy Bills

In addition to automated payments, OPU offers various programs to help customers manage costs and use resources efficiently:

• Budget Billing – Pay a fixed amount each month to avoid seasonal spikes.

• Energy Audits – Identify ways to reduce energy waste in your home.

• Rebates – Get cash back for installing qualifying energy-efficient equipment and appliances.

• Peak Alerts – Receive notices of high energy demand periods to reduce usage and save money.

Check the Programs page on OPU’s website for full details on reducing your utility expenses.

Reliable Service from a Trusted Local Provider

With over 100 years of service, Owatonna Public Utilities has built a reputation for reliable and affordable utility services. The online bill pay options provide one more way OPU seeks to simplify life for local customers.

Sign up for SmartHub today to make utility payments easier. Then explore options like paperless billing, usage alerts, and special programs tailored for OPU customers. Streamlining your account management saves time and ensures you never miss bill due dates.