How to Pay Your OUC Bill by Phone

Paying your utility bill is a necessary evil that comes around each month. While many people opt to pay bills online for convenience, some still prefer handling it over the phone. When you need to pay your OUC (Orlando Utilities Commission) bill by phone, there are a couple options to complete the payment quickly and easily.

In this guide we’ll cover everything you need to know about paying your OUC bill by phone including

• OUC’s automated pay-by-phone number
• Available payment methods when paying by phone
• Convenience fees for phone payments
• Tips for a smooth phone payment process

Whether you want to make a one-time payment or set up recurring payments, paying your OUC bill by phone is a simple process.

OUC’s Pay By Phone Number

To pay your OUC bill over the phone you’ll want to call their automated pay-by-phone system. The number to call is

407-423-9018

This automated phone line is available 24/7 for whenever you need to pay your bill. There are never any hold times or waiting to speak to a representative.

When you call 407-423-9018, follow the prompts to enter your 10-digit OUC account number and payment amount. The automated system guides you through the entire process.

Payment Options for Paying OUC Bill by Phone

When paying your OUC bill by phone, you have two payment method options:

• eCheck – Free direct payments from your checking or savings account

• Debit/Credit Card – Visa, Mastercard, Discover, American Express cards accepted

eCheck payments by phone have no fees and the money is immediately deducted from your bank account. This is the best option if you want to avoid convenience fees.

Paying by debit or credit card does come with convenience fees. For residential OUC customers, the fee is $2.50 per transaction under $1,000 when paying by phone. For commercial accounts, the fee is $5 per $1,000 in transaction amount.

While less ideal than eCheck, paying OUC bills by credit or debit card over the phone is still convenient and processed quickly. Just be aware of the small transaction fees.

Tips for Paying Your OUC Bill by Phone

Using the automated 407-423-9018 pay-by-phone number is straightforward. But here are some tips for ensuring a smooth OUC bill payment by phone:

• Have your account number ready – This 10-digit number is required to access your account and make a payment. It’s printed on your paper bill.

• Know your payment amount – The automated system will ask you to enter the exact amount you want to pay.

• Call from a quiet place – Find a quiet spot without background noise so the automated system can clearly recognize your voice commands and touch-tone entries.

• Pay early – Initiate phone payments 1-2 days before your actual due date to ensure the payment is processed on time, avoiding any late fees.

• Set up recurring payments – After making your first phone payment, you can set up automatic recurring payments so your OUC bill is paid on time each month.

As long as you have your OUC account number and payment amount ready when you call, paying your utility bill by phone takes just a couple minutes. It’s an easy and hands-free way to get your bill paid.

Avoid Late Fees with On-Time Phone Payments

Paying your OUC utility bill after the due date results in annoying late payment fees. OUC charges 10% of your monthly bill amount as the late fee penalty. This can add up fast, especially during high usage summer months.

The best way to avoid late fees is obviously paying your OUC bill on time, every time. But if you tend to procrastinate or forget due dates, paying by phone can help eliminate late payments.

Since the automated phone payments process instantly, your OUC bill is marked paid as soon as you complete the phone call. Even if it takes a few days to clear your bank account, OUC receives the info immediately, avoiding late charges.

Setting up automatic recurring phone payments ensures you never miss a payment. The phone system is available 24/7 so you can even make last minute payments on the due date, right before late fees would kick in.

Is Paying OUC Bills by Phone Right for You?

When it comes to paying bills, everyone has their preferred method. Some like the simplicity of automatic bank drafts. Others enjoy the satisfaction of dropping a check in the mail. For those who prefer phone payments, OUC makes it quick and easy.

Here are some signs that make paying OUC bills by phone an ideal option:

• You don’t like automatic payments but frequently forget due dates

• You want to avoid late fees with last minute payments

• You have an erratic schedule and need 24/7 payment flexibility

• You travel frequently and can’t rely on the mail

• You prefer talking to an automated system vs. website forms

• You need to set up recurring payments but don’t use online banking

No matter what your situation, paying OUC bills by phone offers convenience and reliability. And with the 407-423-9018 automated number, you don’t have to wait on hold or talk to a live representative unless you want to. Just dial in anytime and let the user-friendly phone prompts walk you through making quick OUC bill payments.