A Guide to Paying Your OU Medical Center Bill Online

OU Medical Center offers convenient online bill payment options for hospital visits and other services. This comprehensive guide covers creating an account payment methods processing times, and getting billing help.

Overview of OU Medical Center

OU Medical Center is part of OU Health the state’s largest physician group and healthcare network. It encompasses three hospitals and over 40 clinics across Oklahoma.

After receiving care at an OU facility, you’ll get a bill summarizing charges. Paying on time is crucial to avoid late fees or collection actions OU offers easy online bill pay

Benefits of Online Bill Pay

Paying your OU Medical Center bill online provides these key benefits:

• Convenience – Pay anytime, anywhere with an internet connection

• Speed – Online payments process faster than mail

• Payment history – View past statements and payments in one place

• Automatic payments – Set up recurring payments from a bank account

• Paperless billing – Receive and view statements electronically

• Account management – Update personal/insurance details

With quick payment processing and account access, online bill pay is the easiest way to manage OU Medical Center bills.

How to Pay Your Bill Online

Follow these simple steps to pay your OU Medical Center bill online:

1. Go to OUHealth.com/OnlineBillPay

2. Click “Pay Bill” to enter the payment portal

3. Log in to your OU MyChart account or pay as a guest

4. Select your balance due and desired payment amount

5. Enter payment details and submit

Once processed, the payment will immediately post to your account.

Payment Plan Options

If you can’t pay your full balance due, OU Medical Center may offer payment plan options to pay over time in installments. Contact the billing department to discuss available plans based on your balance and financial situation.

Payment plans help avoid further late fees and collection actions when paying the full amount isn’t feasible. Discuss these options as soon as possible after receiving your bill.

Available Payment Methods

OU Medical Center accepts the following payment methods for online bill payment:

• Debit/credit card – Visa, MasterCard, American Express, Discover

• Bank account – Checking or savings account funds transfer

• Flexible spending account (FSA) – Use FSA funds to pay medical bills

• Health savings account (HSA) – Pay bills using HSA balance

Choose the payment method that works best for you. Debit/credit incurs a small transaction fee, while bank accounts and FSA/HSA deduct directly.

Payment Processing Timelines

Here are the estimated processing times for OU Medical Center online bill payments:

• Debit/credit card – 1-2 business days

• Bank account – 3-5 business days

• FSA/HSA – Varies by provider

• Recurring payments – On selected payment date

Allow enough processing time before due dates, especially for bank account transfers. Mailed check payments take even longer at 7-10 days.

Late Payment Effects

If you miss paying your OU Medical Center bills by the due date, potential effects include:

• Late payment fee charges

• Account sent to collections agency

• Damage to your credit score

• Disqualification from financial assistance programs

• Potential legal judgments

Avoid these negative outcomes by paying on time. Notify OU Medical Center immediately if you anticipate difficulty with on-time payment.

Set Up Automatic Payments

For maximum convenience, enroll in auto-pay through your online account. This automatically pays new bills from a preferred payment method on the scheduled due date.

With auto-pay, you skip manually making payments each month. Your balance still appears for you to review before the automated payment processes.

Manage Billing Accounts & Statements

Your online account serves as a billing and payment hub for OU Medical Center visits across all facilities. Benefits include:

• Paperless billing – Go paperless to receive statements electronically

• View balances – Check outstanding balances across accounts

• Access statements – View, download, or print past statements

• Update details – Keep mailing address, email, insurance info current

• Family access – Give family members billing account visibility

Actively monitoring your billing account helps identify issues early. Update details to ensure important communications aren’t missed.

Financial Assistance Options

OU Medical Center offers financial assistance programs to patients based on financial need, income level, and other qualifying factors.

Options may include:

• Discounts on outstanding balances

• Payment plans spanning 6-24 months

• Waived late fees

• Approved write-offs for some balances

See if you qualify and apply for assistance as soon as possible after getting your medical bill.

Communicate With Billing Department

The OU Medical Center billing department helps with any account and payment questions. Contact them at:

• Phone: 1-888-888-0040

• Email: [email protected]

• Online: Submit help request form

Discuss outstanding balances, due dates, alternate payment arrangements, assistance programs, billing disputes, or other issues. Clear communication is key to resolving billing problems.

Avoid Referral to Collections

To avoid having unpaid OU Medical Center accounts sent to collections:

• Pay minimum amounts due by each monthly due date

• Maintain accurate contact and insurance information on file

• Set up payment plans or assistance if needed

• Respond promptly to all bills and related communications

Collections actions hurt your finances and credit standing. Keep accounts current to maintain a good billing status.

Request an Itemized Bill

If you need a more detailed breakdown of charges on your OU Medical Center bill, request an itemized statement by contacting billing services.

Itemized bills list each product, service, test, procedure, medication, supply, etc. separately with associated costs instead of just a summary total due.

Review itemized bills closely to identify any potential errors or duplicate charges before paying.

Update Insurance Details

Using insurance can significantly reduce your out-of-pocket medical costs. To get maximum coverage:

• Keep your insurance info like policy number up to date in your billing account

• Know your benefits – deductibles, copays, covered services

• Get pre-approvals for procedures when required

• Review Explanation of Benefits statements from your insurer

• Reach out to your insurer to resolve claim issues

Accurate insurance details ensure you receive all entitled benefits. Contact OU Medical Center billing with any changes.

Dispute Questionable Charges

If you spot charges on your OU Medical Center bill that seem incorrect, such as:

• Services you didn’t receive

• Incorrect dates/times of treatment

• Duplicate charges

• Services covered by insurance

• Mathematical errors

Take these steps to dispute:

1. Contact OU Medical Center billing to identify the issue

2. Formally submit a dispute with details in writing

3. Provide copies of records like itemized bills that support your dispute

4. Cooperate with the investigation process as needed

Disputes must be submitted timely, usually within 30-90 days of the bill date. This ensures you receive proper credit for any billing errors.

Change Your Billing Due Date

To request a different monthly due date for your OU Medical Center bills:

• Log into your online billing account

• Select “Update Account Details”

• Modify your desired payment due date

• Receive confirmation of the change

Adjusting your due date gives flexibility if another date each month aligns better with your finances.

Get Support From the Billing Department

For any OU Medical Center billing or payment support needs, contact billing services:

• Phone: 1-888-888-0040

• Email: [email protected]

• Online: Submit help request form

The knowledgeable billing team can answer questions, take payments, adjust due dates, set up payment plans, investigate disputes, and more. Contact them promptly if any billing issues arise.

Paying OU Medical Center Bills Online is Easy

OU Medical Center offers a modern online billing and payment portal to securely manage your account anywhere, anytime. Payments post quickly, you can store payment methods and enroll in autopay.

Keep your account current, leverage available financial assistance, and contact billing with any issues. Consistent online payments and account monitoring ensures your good financial standing.