A Complete Guide to Paying Your Ottumwa Water Works Bill Online

Living in Ottumwa? Then you likely receive your water from Ottumwa Water Works. Paying your water bill on time each month is important to avoid any service disruptions. In this guide, we’ll walk through all the ways you can pay your Ottumwa Water Works bill online or by phone.

Online Bill Pay Through Municipal Online Payments

The easiest way to pay your Ottumwa Water Works bill is through the Municipal Online Payments website.

Here are the key features of paying online:

• Secure – The site uses encryption and other security measures to protect your data.

• Flexible – Make one-time payments or set up recurring autopay,

• Convenient – Pay anytime, anywhere with an internet connection.

• Paperless – Go green by receiving bills electronically.

• Payment tracking – See your past payments and billing history.

To pay your bill through Municipal Online Payments:

1. Go to ottumwawaterworks.municipalonlinepayments.com.

2. Select “Quick Pay” to make a one-time payment. Or create an account to set up recurring payments.

3. Enter your account number and billing details.

4. Choose a payment method – bank account or credit/debit card accepted.

5. Review payment details and submit.

And that’s it – your water bill is paid!

Pay Over the Phone

If you prefer to pay your bill over the phone, you can call Ottumwa Water Works directly at 641-684-4606.

When you call, make sure to have your account number ready. You’ll speak with a customer service agent who can take your payment info and process the transaction.

Phone payments allow you to:

• Pay with a card over the phone

• Ask billing questions

• Update account information

So it’s a good option if you need to speak with someone directly. But online payments are faster and can be done anytime without waiting on hold.

AutoPay – Set It and Forget It

The easiest way to avoid late fees? Set up automatic monthly payments through Municipal Online Payments.

With autopay, your bill gets paid on time each month automatically on the due date.

You can set it up to debit your bank account or credit card. And you can view upcoming scheduled payments so you know when the money will come out.

Activating autopay payments takes the stress out of remembering when your bill is due. Just set it up once and then you’re finished!

Payment Locations Around Ottumwa

If you want to pay your water bill in cash, you can do so at one of Ottumwa Water Works’ local payment locations around town.

Some of the main payment locations include:

• Ottumwa City Hall

• Various Hy-Vee stores

• Bridge City Bank

• Rental facilities like storage units

Visit the payment locations page on Municipal Online Payments to find a full list of cash payment sites.

Just bring your printed or electronic bill and cash payment. The clerk will take your payment and provide a receipt.

Don’t Get Hit With Late Fees

As you can see, Ottumwa Water Works makes it quick and convenient to pay your bill online, by phone, or at local pay stations around Ottumwa.

So be sure to pay your bill on time each month by the due date to avoid any late payment penalties or service disruptions. Online bill pay lets you schedule payments ahead of time so you never miss that due date.

If you have any other questions about Ottumwa Water Works billing and account management, give them a call at 641-684-4606. The friendly utility staff is happy to assist residents of Ottumwa.