How to Pay Your Bill at Ohio State University Wexner Medical Center

Receiving medical care at a leading academic medical center like Ohio State comes with excellent clinical expertise and advanced treatments. It also comes with medical bills that need your prompt payment. This article explains the easy ways to pay your OSU Wexner Medical Center bill online, by phone, mail or in person.

Online Bill Pay

The fastest way to pay your OSU Wexner Medical Center bill is through the online MyChart patient portal. You can view and pay bills for hospital services, clinic visits, procedures, testing and more

To start, go to wexnermedical.osu.edu/bill-pay and click on “Pay my bill in MyChart.” This will direct you to log into or sign up for a free MyChart account.

In MyChart you can

• View current account balance and recently processed bills
• Make a one-time payment by credit/debit card or e-check
• Enroll in recurring auto-pay from a bank account
• See payment history and print receipts
• Receive billing statements and invoices electronically

MyChart also allows you to manage medical bills for family members on your account. It securely stores your payment information for future use.

Paying through MyChart is fast, easy and secure. It ensures on-time payments to avoid late fees or interest charges. You can pay the full balance or set up a payment plan.

Pay by Phone

If you prefer to speak with someone, OSU Wexner Medical Center offers phone payment options. Call 614-293-3230 to discuss your account and make a payment.

Have your account number, invoice amount, or other billing details ready when you call. The patient billing department can take payments over the phone from credit/debit cards or checking accounts.

You can also set up recurring payments or arrange an extended payment plan as needed. The billing staff are available to answer any questions about your charges, insurance coverage, financial assistance and more.

Pay by Mail

To pay your medical bill by mail, send a check or money order payable to:

The Ohio State University Wexner Medical Center
Patient Financial Services
PO Box 183102
Columbus, OH 43218-3102

Be sure to include your account number on the check. Allow 7-10 days for mailed payments to process. This option avoids online processing fees.

In-Person Payments

You can pay your OSU Wexner Medical Center bill in person at one of the hospital campus cashier windows. They accept cash, checks, credit/debit cards and money orders.

Cashier windows are located at:

• Rhodes Hall Lobby
• University Hospital 1st Floor Outpatient Lab
• James Cancer Hospital 1st Floor Registration
• Ross Heart Hospital Lobby
• Dodd Rehabilitation Hospital Lobby

Bring your paper billing statement for reference or know your account number. In-person payment processing is available Monday-Friday from 7:30am to 4:00pm.

Financial Assistance

Ohio State Wexner Medical Center offers financial assistance and prompt pay discounts to patients based on income criteria. If you are unable to pay your medical bill in full, apply for financial assistance.

You may qualify for:

• Discounted care based on a sliding income scale
• Extended payment plans
• Partial bill forgiveness

To start the assistance process, inform hospital registration staff or call the financial counselors at 614-293-4900. Submit the aid application as soon as possible to avoid delays in care.

Bill Pay Tips

• Check your account activity in MyChart before due dates to avoid late fees
• Notify the Billing Department about insurance changes that could impact your balance
• Set payment reminders in your calendar for any installment payment plans
• Ask about price estimates before costly procedures whenever possible
• Request an itemized bill detailing the services and charges

Additional Billing Questions

For questions about your OSU Wexner Medical Center bill, call Patient Financial Services at 614-293-3230 or the financial counselors at 614-293-4900. You can also email [email protected] or visit one of the cashier windows for in-person assistance. Prompt payment ensures you continue receiving the advanced care you expect from Ohio’s leading academic medical center.