Having access to clean, reliable drinking water is essential for every home and business As an Oro Valley water customer, paying your monthly water utility bill is how you can continue receiving this vital service Oro Valley offers various ways to pay your water bill conveniently and on time each month.
As the local water provider, the Oro Valley Water Utility aims to make bill payment easy and flexible for all customers This article will outline the different options you have for paying your Oro Valley water bill
Pay Online
The fastest and most popular payment method is paying your water bill online. The Oro Valley Water Utility website has an online Customer Portal where you can view your account details and make secure online payments.
To use the online portal, you’ll first need to create an account. Provide your Oro Valley water account number, name, email address, and create a password. The portal allows you to check your current balance, water usage, and due date.
You can pay by credit card or e-check through the online portal Your payment will be immediately processed and applied to your water account You’ll receive an emailed receipt confirming your transaction,
Online bill pay is available anytime 24/7. It’s paperless, secure, and the most convenient way to pay your Oro Valley water bill.
Pay by Phone
For fast automated payments, you can call the Oro Valley Water Utility pay-by-phone line at (877) 577-8722. This toll-free number allows you to pay your water bill over the phone anytime.
You’ll need to enter your 10-digit account number and the payment amount. The system accepts Visa, MasterCard, American Express, and electronic checks. After processing your payment, you’ll receive a confirmation number.
Pay-by-phone is useful when you don’t have time to login to the online portal or need to make a quick last-minute payment. Just call anytime 24/7 to pay your Oro Valley water bill.
Pay by Mail
Mailing in a check or money order is a standard way to pay your Oro Valley water bill each month. Simply write the payment to “Oro Valley Water Utility” and mail it along with your payment stub to:
Oro Valley Water Utility
P.O. Box 847327
Los Angeles, CA 90084-7327
Be sure to write your Oro Valley water account number on the check or money order. Include your payment stub to credit your account properly. Allow 5-7 business days for mailed payments to be received and processed.
Paying by mail avoids online transaction fees. But it takes longer to process and lacks payment confirmation. Use mail for routine bill payments.
Pay In-Person
For in-person bill payment, visit the Oro Valley Water Utility office located at 11000 N. La Cañada Drive. The office is open Monday-Friday from 8:00am-5:00pm excluding holidays.
You can pay by cash, check, money order, or credit/debit card when paying at the Oro Valley Water Utility office. Get your payment credited immediately and receive a receipt right away.
If arriving after business hours, a secure drop box is located to the right of the office entrance. Payments left in the drop box will be collected and processed the next business day.
Restore Service After Shut-off
If your water service was disconnected due to a past due balance, you must contact the Oro Valley Water Utility to have your service restored.
Most utility shut-offs require the past due account balance to be paid in full before reconnection. You’ll also need to pay a $80 reconnection fee if restored during business hours or $115 after 5pm/weekends.
Call ahead to make payment arrangements and schedule turn-on. Never attempt to reconnect service yourself as it can incur penalties. Work with Oro Valley Water Utility to safely restore your service.
Prepay Your Water
For more billing flexibility, Oro Valley Water Utility offers prepay accounts as an option. With prepay, you fund your water account ahead of time instead of getting a monthly bill.
Your daily water usage is deducted from your prepaid account balance. When the balance gets low, you simply add more money to the account to continue service. It helps you better manage your water expenses.
To start prepay water service, an initial deposit around $50 is required. Contact Oro Valley Water Utility to switch your account to prepay billing.
Enroll in Budget Billing
For consistent water bills each month, ask Oro Valley Water Utility about budget billing options. This averages your usage over 12 months to calculate a fixed monthly payment amount.
Even if your actual monthly water use fluctuates up and down, your bill remains the same under budget billing. It prevents radical changes in your water expenses.
At the end of 12 months, your account is reconciled based on total water consumption. Budget billing provides predictability in your utility costs.
Payment Assistance Programs
If you’re experiencing financial hardship and unable to pay your water bill, payment assistance may be available. Oro Valley partners with local organizations to help qualified residents pay utility bills.
Contact Oro Valley Water Utility about bill payment assistance programs you may be eligible for. Extensions, discounted rates, and government aid can help you maintain continuous water service.
Oro Valley wants to help customers keep their water on. Don’t hesitate to inquire about assistance if you’re struggling with monthly water bills.
Choose the Best Payment Method
Paying your monthly Oro Valley water bill ensures you keep receiving an essential service. With online, phone, mail, in-person, and automatic payment options, you can choose the billing method that’s most convenient.
Set up paperless billing and automated payments to simplify paying your water bill each month. Take advantage of Oro Valley Water Utility resources to make bill payment fast and hassle-free. Maintaining your account helps them continue supplying clean, safe water to your home or business.
Step In case of Divorce
If both parties are on the account at the time of divorce, the party who is leaving can call Customer Service at 520-229-5000 and remove their name from account.
If the leaving party refuses to call, the remaining party can close the account and open a new account in their name. New Service Establishment Fees will applied to the new account.
Step In case of Death
Upon the death of the account holder and the survivor is on the account, the survivor may call Customer Service at 520-229-5000 and take the deceased’s name off the account.
If the survivor is not on the account the changes must be made in writing.
This is Oro Valley – Water Utility
FAQ
How do I cancel Oro Valley water Service?
How to pay for water in Arizona?
Does Oro Valley have a water problem?
Who is Oro Valley water utility?
WaterSmart Pay Your Water Bill Establish Service Customer Forms Manage Account Meter Application Oro Valley Water Utility is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.
How do I contact Oro Valley?
For emergencies after business hours, please call (520) 229-5000 & select option 1 for the answering service. “Oro Valley is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.”
What makes Oro Valley a sustainable water company?
“Oro Valley is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner.” WaterSmart Pay Your Water Bill Establish Service Customer Forms Manage Account Meter Application
Where does Oro Valley get its water?
Established in 1974, the Town of Oro Valley Water Utility System is currently obtaining its supply from a blend of sources: ground water taken from the Canada del Oro Wash basin (primary source) and purchased surface water from the Central Arizona Project (CAP), which carries Colorado River water.
What is the Oro Valley water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Oro Valley Water Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Where can I pay my water utility bill?
*Los Angeles, CA is the Utility’s payment processing center only. if you require assistance with the pay-by-mail billing feature. For in person payments outside of normal business hours, please use the Utility drop box located to the right of the Water Utility building door.