Handling monthly bills can be a real pain. But paying your electric bill doesn’t have to be a hassle when you’re a member of Oregon Trail Electric Cooperative (OTEC). Their user-friendly online and in-person payment options make taking care of your bill quick and easy.
About Oregon Trail Electric
OTEC provides electric service to over 22,000 members in beautiful eastern Oregon. They are a not-for-profit electric cooperative owned by the members they serve.
Part of OTEC’s mission is providing excellent member service. This includes offering convenient billing and payment methods that fit members’ needs. Keep reading to learn about the many ways to pay your OTEC electric bill.
Benefits of Paying Online
Paying your electric bill online through OTEC’s website offers many perks:
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Convenience: Pay anytime, anywhere with an internet connection
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Speed Payments post instantly to your account avoiding mail delays
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Accessibility: View payment history and billing statements
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Going green Sign up for paperless billing to save paper
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Automatic payments: Set up recurring bank drafts or credit card charges
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Tracking: Receive instant emailed receipts for your records
Ways to Pay Your OTEC Bill Online
OTEC offers their members multiple options for taking care of bills online:
Pay as a Guest
The fastest way to pay is by using the pay as a guest option. This allows you to make a one-time payment without setting up an online account.
To pay as a guest:
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Go to otec.coop/billpay
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Enter your 10-digit OTEC account number
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Enter your payment amount
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Submit your payment details
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Receive confirmation and a receipt
Create an Online Account
For added convenience, sign up for online account access. This allows you to:
- View billing history
- Monitor energy use
- Go paperless
- Set up autopay
- Update account info
To create an online account:
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Go to otec.coop/billpay
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Click “Register”
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Enter your OTEC account number and other details
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Create a username and password
Once registered, you can log in anytime to manage payments.
Download the App
OTEC offers a free app for Apple and Android devices. With the app you can:
- Check your balance
- Make payments
- View usage
- Report outages
- And more!
Search “OTEC Connect” on the App Store or Google Play to download.
Pay by Phone
You can also make payments over the phone using OTEC’s automated payment system.
To pay by phone:
- Call 1-866-430-4265
- Follow prompts to enter your account number and payment info
- Payment will process automatically
Payment Options
OTEC offers several ways to pay your bill:
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Online using website guest pay, account access, or the app
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Phone through automated system or representative
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Mail check or money order to OTEC office
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In person at any OTEC office location
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Payment kiosk located at some local businesses
Payment Methods Accepted
When paying your OTEC bill, you can use:
- Credit or debit card
- Electronic funds transfer (EFT) from bank account
- Cash
- Check
- Money order
Avoid fees by paying directly from your checking or savings account.
Enroll in AutoPay
For maximum convenience, sign up for automated monthly payments through OTEC’s online account access. This deducts your bill from your chosen payment method each month.
With AutoPay, you skip manually making payments every month. Your electric bill gets paid automatically on time, giving you peace of mind.
Go Paperless with E-Bill
Going paperless with OTEC’s free Electronic Billing service helps the environment while simplifying bill payment.
With E-Bill, you get a monthly email notification when your new statement is ready to view and pay online. No more waiting for a paper bill in the mail.
Get Account Alerts
OTEC lets you opt in to receive account alerts through email or text. Alerts keep you up-to-date on:
- New bills generated
- Payment reminders
- Past due notices
- Payments received
- And more!
Stay on top of your electric bill with convenient alerts.
OTEC Member Service
OTEC’s friendly and knowledgeable team is available to help members with any questions about billing or payments.
Contact them via:
- Phone at 1-866-430-4265
- Email using the contact form on otec.coop
- In person at any OTEC office location
Hassle-Free Bill Payment
As an OTEC member, you’ve got access to a wide range of bill pay options. From one-time guest payments to account access to automatic payments, they make it simple to pay your electric bill when and how you want.
Take advantage of OTEC’s convenient billing and payment services to save time and hassle each month.
Co-op Conversations: Oregon Trail Electric Cooperative
FAQ
Who owns Otec?