How to Pay Your Ogden City Utility Bill Online, by Phone, or In Person

If you’re a resident or business in Ogden City, Utah you likely receive monthly bills for water sewer, stormwater, and garbage services. Paying your Ogden City utility bill on time is important to avoid late fees or service interruptions. In this comprehensive guide, I’ll explain the various ways you can pay your Ogden City utility bill either online, by phone, in person, or by mail.

Online Bill Pay

The easiest and most convenient way to pay your Ogden City utility bill is online through the city’s website. To get started, go to ogdencity.com and click on “Pay My Bill” at the top of the page. This will direct you to the online payment portal.

You’ll need to enter your 10-digit account number and 4-digit PIN to log in. These numbers can be found on your monthly paper bill statement. Once logged in, you can view your current balance and due date. You’ll then select the services you want to pay such as water, sewer, garbage, etc.

The online payment system accepts VISA, MasterCard, American Express, and Discover credit and debit cards. You’ll get instant payment confirmation and Ogden City will update your account right away with the payment info. Paying online allows you to avoid late fees since you can pay anytime, 24/7. The main downside is that Ogden City charges a small fee for online credit/debit card transactions.

Pay by Phone

If you prefer to pay your utility bill over the phone, you can call Ogden City’s automated payment system at 855-885-7968. This 24/7 phone line will guide you through the payment process by prompting you to enter your account number and PIN.

You’ll need to select which services to pay and can use a credit/debit card or checking/savings account. Just like with online payments, there is a fee for using a card over the phone. Payments from a bank account are free. The phone payment system is super convenient for paying your bill at any time of day or night.

Pay In Person

To pay your Ogden City utility bill in cash or check, you have a couple options:

• Utility Billing Office – Visit the billing office at 133 W 29th Street in downtown Ogden. Office hours are Monday-Friday, 8am-5pm. You can pay with cash, money order or check.

• Payment Drop Box – The city has a drop box outside the Utility Billing Office where you can leave a check or money order anytime. No cash in the drop box please.

• Other City Locations – You can also pay with check or money order at the Marshall White Center, Ogden Nature Center, or the Municipal Building.

Paying in person ensures your payment is processed right away. But the offices and drop boxes are only available during business hours so payments after hours or on weekends will be delayed. No extra fees are charged for paying in person with cash, check, or money order.

Pay by Mail

Mailing in a check or money order is an easy option if you can’t pay online or in person Make payments out to Ogden City Corporation and include your 10-digit account number on the check Send your mailed payment to

Ogden City Utility Billing
133 W 29th Street
Ogden, UT 84401

Allow 5-7 business days for mailed payments to be received and processed to avoid any late fees. I don’t recommend mailing cash payments.

Auto-Pay and Paperless Billing Options

To make paying your utility bill even easier, Ogden City offers automatic monthly payments and paperless billing:

• Auto-pay – Setup recurring payments from your checking account so your bill gets paid automatically each month. No fees to enroll and you avoid late payments.

• Paperless billing – Go green by opting out of mailed paper bills in favor of electronic billing notifications by email each month.

Contact Ogden City billing department for details on enrolling in these convenient programs.

Billing Cycles and Late Fees

Ogden City utility bills are sent monthly and are due 21 days after the billing date. So for example, if your billing date is October 1st, payment is due by October 22nd.

A late fee of 1.5% is charged for any past due balance remaining after the due date. To avoid late fees, make sure your payment is received by the due date, not just postmarked by then.

If you anticipate having trouble paying on time, call Ogden City immediately to discuss payment plan options. They have programs to help avoid service interruptions.

Payment Assistance Programs

For low-income residents who need help paying utility bills, Ogden City partners with several programs:

• HEAT Program – Provides home heating bill assistance
• Lifeline Assistance – Reduces base utility charges
• Emergency Rental & Utility Assistance – Short-term financial assistance

Contact Ogden City to learn more about qualification requirements and apply for these utility payment assistance programs if needed.

In Summary