How to Pay Your Comcast Bill by Phone

As one of the nation’s largest cable and internet providers, Comcast offers multiple ways for customers to pay their bills. If you prefer handling payments over the phone, Comcast makes it easy to pay your bill by calling their automated payment line.

Below we’ll cover everything you need to know about paying your Comcast bill by phone, from the bill pay number to call to prompts for making a payment.

Comcast’s Automated Bill Pay Number

To pay your Comcast bill over the phone, you’ll call their automated bill payment line at:

1-800-XFINITY (1-800-934-6489)

This toll-free number connects you directly to Comcast’s payment system, It’s available 24/7 for whenever you need to pay your bill

When you call, listen for the billing and payments prompt. Select this option to access the bill pay menu.

Navigating the Bill Pay Phone Prompts

After dialing 1-800-XFINITY, here are the bill pay prompts you’ll need to follow:

• The first prompt asks for your account number. Enter your 10-digit Comcast account number.

• Next, enter your account phone number on file, including area code.

• You’ll then be asked for the total payment amount you wish to pay.

• Lastly, you’ll enter payment details like card number, expiration date, and security code.

By following the prompts, you can fully pay your Comcast bill over the phone in just a few minutes.

What Information You’ll Need

Before calling to pay your Comcast bill, make sure you have:

• Comcast account number – Your 10-digit account number is needed to pull up your account. Find it on your bill or online.

• Account phone number – You’ll enter the primary phone number on your account. Have your bill handy.

• Payment amount – Know the total you want to pay before calling. Locate it on your bill.

• Payment method – Have your credit/debit card or checking account number ready.

With this key information in hand, paying your bill by phone will be quick and seamless.

Accepted Payment Methods

Comcast accepts the following payment types through their automated phone system:

• Credit cards – Visa, MasterCard, American Express, Discover

• Debit cards – Cards with a Visa, Mastercard or Discover logo

• Electronic checks – Pay directly from your bank checking account

To pay by phone, you’ll need to use one of these accepted payment methods. Make sure to have the necessary account details available when you call.

Pay Current or Past Due Balances

Comcast’s automated system gives you options for which balance to pay:

• Current bill – Pay your outstanding balance due for the current billing cycle.

• Past due balance – Pay any past due balance still owed from previous cycles.

• Full balance – Pay the full account balance, including current, past due, and any other unpaid charges.

When prompted for payment amount, you can specify the portion of your balance you want to pay. This provides flexibility as you manage your Comcast bill.

Receive Payment Confirmation

After entering your payment info, Comcast’s automated system will process the payment and provide a confirmation number.

• Payment confirmation# – Record this number as proof of your payment.

• Receipt – Comcast will also email or mail you a receipt as documentation of the payment transaction.

Be sure to note the confirmation number for your records so you have documentation that the bill payment went through.

Set Up Recurring Payments

For added convenience, you can use the automated system to set up recurring payments from your credit card or bank account.

Benefits of recurring payments include:

• Automatically pay your bill every month

• Avoid late fees and service interruptions

• One less bill to remember to manually pay

• Peace of mind knowing your bill is always paid on time

With autopay, you pay the bill once and Comcast does the rest!

Check Account Balance and History

In addition to making payments, Comcast’s automated phone system allows you to:

• Check account balance – Get current amount owed on your account.

• View payment history – Look back at your most recent payments and charges.

• Confirm latest payment – Verify your most recent payment amount and date paid.

Monitoring your Comcast account by phone helps you stay on top of your billing details.

Personalized Support if Needed

For additional assistance outside the automated system, you can speak with a Comcast agent:

• Press “0” during the phone prompts to reach an agent.

• Explain you need help paying your bill or have account questions.

• Agents are available 24/7 in case the automated system can’t fully address your needs.

However you choose to pay your Comcast bill – automated phone, online, app, mail, in person – rest assured they make the process fast and convenient on your schedule.