How to Pay Your Norton Healthcare Bill Online

Paying your medical bills can be confusing and stressful Norton Healthcare, a leading healthcare provider in Louisville, Kentucky, offers several convenient options to pay your bill online This guide will explain the different ways to pay your Norton Healthcare bill digitally, as well as provide tips for understanding your medical bills and managing healthcare expenses.

Overview of Norton Healthcare

Norton Healthcare is a not-for-profit health system that provides care at multiple hospitals, immediate care centers, physician practices, and pharmacies throughout Greater Louisville and Southern Indiana. Norton Healthcare treats nearly 1 million patients each year and is the largest healthcare system in the region

Norton Healthcare has five main hospitals:

• Norton Hospital in downtown Louisville
• Norton Audubon Hospital in Louisville
• Norton Brownsboro Hospital in eastern Jefferson County
• Norton Women’s & Children’s Hospital in St. Matthews
• Norton Children’s Hospital, affiliated with the University of Louisville

In addition, Norton Healthcare has over 150 primary care and specialty practices, plus a range of other services like home health, rehabilitation, cancer care, and heart and vascular care.

Why Pay Your Bill Online?

Paying your Norton Healthcare bills online provides several advantages:

• Convenience: Pay anytime, anywhere on your computer or mobile device. No need to mail in payments or visit a payment center.

• Speed: Online payments post to your account faster, helping you avoid late fees.

• Security: Payment pages use encryption to protect your financial information. No need to share credit card details over the phone.

• Flexibility: Make one-time payments or set up recurring payments. Use credit/debit cards, bank accounts, and health savings accounts (HSAs).

• Record keeping: Online payments are logged and easily accessible anytime for your records. You can view payment history and print or download receipts.

• Discount options: Sign up for eBills to avoid a $5 paper statement fee each month.

Ways to Pay Your Norton Healthcare Bill Online

You have three main options to pay your Norton Healthcare bills digitally:

1. Pay as a Guest

The fastest way to make a one-time payment is through the Pay as a Guest page on the Norton Healthcare website. This allows anyone to pay a bill instantly without creating an account.

To use Pay as a Guest:

• Go to NortonHealthcare.com/PayMyBill

• Click “Pay as Guest” and enter your account number from your printed billing statement.

• Select your hospital location, then enter details about the patient, guarantor, and amount to pay.

• Enter your credit/debit card information or bank account details.

• Review payment details and submit.

Pay as Guest only allows one-time payments by card or bank account. To save payment methods or set up recurring payments, you’ll need a MyNortonChart account.

2. Pay through MyNortonChart

For the most payment options, managing bills through your MyNortonChart account is recommended. MyNortonChart is Norton Healthcare’s free patient portal that allows you to view your full medical record, appointments, test results, and billing statements online.

To pay a bill through MyNortonChart:

• Go to MyNortonChart.com and log into your account.

• Click “Billing” in the menu bar and select “Pay Bill.”

• Choose an account, enter payment details, and submit.

With MyNortonChart, you can store payment methods for future use, such as credit cards, HSA cards, and bank accounts. You can also opt for recurring payments and paperless billing.

If you don’t have a MyNortonChart account, you can sign up for free on the website. You’ll need to verify your identity by providing some personal details.

3. Set Up Autopay in MyNortonChart

For maximum convenience, set up autopay through your MyNortonChart account. This will automatically pay your bill each month, so you don’t have to remember to log in and submit payment manually.

To set up autopay:

• In MyNortonChart, go to the Billing page.

• Select “Payment Plan” and choose “Autopay.”

• Pick a stored payment method and the date to draft payments each month.

• Review the terms and submit to activate autopay.

Autopay helps avoid late payments and lapses in insurance coverage. You can cancel or edit your autopay settings anytime.

Tips for Understanding Your Bill

Medical billing can be complex and confusing. Here are some tips for deciphering your Norton Healthcare statement:

• Review line items: Make sure you understand each charge and service date. Contact Norton Healthcare if you see any discrepancies.

• Check for errors: Confirm the billed amount matches what your provider quoted. Dispute any unexpected charges.

• Understand your coverage: Review how much your insurance paid and what you owe based on your deductibles, copays, and policy details.

• Watch for separate bills: You may receive bills from multiple sources including the hospital, labs, individual doctors, specialists, etc.

• Ask about discounts: Inquire if you qualify for any financial assistance, prompt pay discounts, or charity care programs.

Don’t hesitate to call Norton Healthcare Customer Service if you need help understanding your bill.

Managing Medical Expenses

In addition to digital payment options, Norton Healthcare offers resources to make bills more manageable including:

• Payment plans: Break down balances into smaller monthly payments over 6-12 months. Establish payment plans through MyNortonChart or hospital billing offices.

• Financial assistance: If eligible, Norton Healthcare offers various financial assistance and charity care programs that reduce or cover medical costs for those in need.

• Customer service: Speak with a billing specialist for help estimating costs, clarifying charges, establishing payment arrangements, and more.

• Price estimation tool: Use the online price estimation tool for approximate out-of-pocket costs before receiving care.

• In-house payment counseling: Meet with a Norton Healthcare payment counselor at no cost for personalized guidance on managing healthcare expenses.

• Support programs: Ask if you qualify for Medicaid coverage or Norton Healthcare’s Disproportionate Share Hospital (DSH) Program for additional aid.

Pay Your Bill Conveniently Online

Norton Healthcare offers easy and secure ways to pay your medical bills digitally. Using online bill pay provides convenience, flexibility, and control over your healthcare expenses. Be sure to understand your medical charges and consider payment plan options if needed. Paying online helps you efficiently manage your billing and avoid unnecessary stress.