NorthWestern Energy provides electric, natural gas and other energy services to over 734,000 customers across Montana, South Dakota and Nebraska. As a customer, you receive a monthly bill from NorthWestern that must be paid on time NorthWestern offers several ways to pay your energy bill conveniently, including a variety of online and mobile options This guide will explain how to pay your NorthWestern Energy bill online through their website or mobile app.
About NorthWestern Energy
NorthWestern Energy is an investor-owned utility that
- Generates and distributes electricity
- Distributes natural gas
- Provides other energy-related services
As your local energy provider, NorthWestern is responsible for delivering reliable energy to your home or business, maintaining infrastructure, and billing you monthly for your usage as recorded by your meter.
When you receive your NorthWestern Energy bill each month, it reflects your share of electricity, natural gas or other services utilized that period. It’s your responsibility to pay this bill on time and in full.
Online Payment Options from NorthWestern Energy
NorthWestern Energy offers several fast and easy ways to pay your bill online, including:
- One-time web payments
- Pay by phone
- Pay by text
- AutoPay bank draft
Let’s look at how each of these online payment options work.
One-Time Web Payments
The quickest way to pay your NorthWestern Energy bill is with a one-time web payment on their website. Here’s how it works:
- Go to northwesternenergy.com
- Select “Pay Your Bill”
- Choose “Make a One-Time Payment”
- Enter your account number
- Fill in card or bank account details
- Review and submit payment
One-time web payments post instantly to your account. No registration is required and there are no fees for payments from a bank account. Credit/debit cards incur a $2.75 processing fee per transaction.
Pay by Phone
In addition to web payments, NorthWestern offers an automated phone payment system.
To use it:
- Call 833-970-2262 (English) or 833-970-2263 (Spanish)
- Enter your NorthWestern Energy account number
- Follow the prompts to make a payment by card
The phone system is available 24/7. Make sure to have your account number, card number, expiration date and security code when you call.
Pay by Text
You can use SMS text messages to pay your NorthWestern Energy bill if you enroll in text pay.
To sign up:
- Login to your online account
- Select “Text Pay” under My Profile
- Accept terms and register your phone
You’ll then get text notices when your bill is ready. Reply with the amount you wish to pay by card. A $2.75 processing fee applies.
AutoPay for Recurring Payments
For hands-free convenience, enroll in AutoPay online to have your bill paid automatically each month.
To start, provide:
- Your account number
- Bank account information
- Payment date preference
Your bill will then be paid each month on the date selected via direct bank draft. You’ll receive email confirmations prior to each automated payment.
Avoid Late Fees with Online Payments
NorthWestern Energy bills must be paid by the due date to avoid penalties. Here’s what happens if your payment is late:
- A late fee up to 1.5% applies after the due date
- After 30 days past due, a disconnect notice is issued
- Around 60 days past due, your service may be interrupted
Avoid late fees and potential disruption by paying online before the due date. Contact NorthWestern immediately if you expect issues paying a bill.
Partnering with NorthWestern for Smooth Service
Paying your NorthWestern Energy bill promptly each month is an important responsibility as a customer. Use this guide to understand the many online payment options available through their website and mobile app. Go paperless by enrolling in text pay or AutoPay. Managing your account online makes payment fast, easy and secure.
How is your Budget Billing amount calculated?
Your budget billing amount is calculated using your average annual bill amount base upon your past 12 months of usage and current rates.
Well review your account at least twice a year to prevent a large overpayment or underpayment from accumulating. Your payment amount may increase or decrease based on your usage patterns and/or rates currently in effect.
Log in to My Energy Account
If you are worried about your ability to pay your NorthWestern Energy bill, contact us right away.
There are payment assistance programs available that may be able to help.
We also offer Budget Billing, which allows your NorthWestern Energy bill to be the same amount each month, year round.
We can also explore a payment arrangement if your account qualifies.
- Log in to your My Energy Account for payment and billing program information.
- Or call our Customer Service Team at 800-245-6977 to discuss additional options
Get help paying your energy bill
FAQ
Where can I pay my NorthWestern Energy bill in person?
Does NorthWestern Energy have an app?
What is budget billing NorthWestern Energy?
Does NorthWestern Energy require a deposit?
How do I pay my NorthWestern Energy Bill?
We offer many convenient and secure ways to pay your bill. As a NorthWestern Energy customer, you have several payment options. Choose the option that is best for you! Make a one-time payment instantly online for free with your checking or savings account or with a credit or debit card for a $2.75 processing fee. No registration required.
What payment options does NorthWestern Energy offer?
As a NorthWestern Energy customer, you have several payment options. We’re certain one will be convenient for you. Our EZ Pay program is designed to save you time by having your NorthWestern Energy monthly payment automatically withdrawn from your checking or savings account on the due date of your bill.
How can I manage my NorthWestern Energy account?
To manage your NorthWestern Energy account, sign up for an online My Energy Account. You can track your electric and/or natural gas use, sign up for paperless billing, register for Auto Pay, make a one-time payment, report a power outage, and even start, stop, or transfer service if needed. Signing up is easy.
How do I pay my bill online at Northwestern Medicine?
Northwestern Medicine offers fast, safe and secure online bill payment. View your billing statement or pay your bill online. Find answers to your questions about billing statements or paying your bill. You can also use the MyNM Patient Portal or the MyNM ® app to view and pay bills from most Northwestern Medicine locations.
What is NorthWestern Energy autopay?
This AutoPay program is designed to save you time by having your NorthWestern Energy monthly payment automatically charged to your credit/debit card (processing fee applies) on the due date of your bill. You will still receive a monthly bill statement and have time to review it, but you will not have to write a check and mail it.
How do I pay my Northwestern Mutual Bill?
You can visit here to pay them directly, or pay through doxo via Apple Pay, debit card, bank account or credit card. Where can I ask questions about my Northwestern Mutual bill? Ask your billing questions directly by phone at 866-950-4644. I’m looking for my bill. Where can I find it? View your bill online at Northwestern Mutual.