Paying your water bill is a necessary chore, but it doesn’t have to be a hassle. Northern Kentucky Water District offers several convenient options to pay your water bill quickly and easily In this article, we’ll overview the various ways you can pay your Northern Kentucky Water District water bill, as well as highlight key information on billing cycles, due dates, late fees, and more.
Overview of Northern Kentucky Water District
Northern Kentucky Water District (NKWD) provides water services to around 83,000 customers across Boone, Campbell, and Kenton counties in Northern Kentucky. They are the largest water district in the state.
NKWD sends out water bills on a monthly billing cycle Bills are typically mailed out during the last week of the month, and payments are due by the 15th of the following month So for example, you would receive your August bill in late July, which would be due by August 15th.
It’s important to pay your water bill by the due date to avoid late fees. NKWD charges a 10% penalty on late payments. Failure to pay could eventually result in your water being shut off, so be sure to pay on time.
Now let’s look at the various ways you can easily pay your Northern Kentucky water bill.
Pay Online
The easiest way to pay your NKWD bill is online through their customer portal. You can pay by credit card or debit card. NKWD accepts Visa, MasterCard, and Discover.
To pay online, first you’ll need to create an account on the customer portal website. Registration is quick and simple. On the portal, you can:
- View your current account balance
- See previous bills and payment history
- Receive bill notifications by email
- Pay your bill with a few clicks
Once registered, paying online takes just a minute. It’s fast, easy, and you can avoid mailing in checks or driving to a payment center.
Pay by Phone
NKWD offers a 24/7 automated phone payment system. Call (859) 578-9898 and follow the prompts to pay by credit/debit card over the phone. The automated system is available anytime day or night.
As with online payments, you can pay by Visa, MasterCard, or Discover over the phone. Just have your card ready when you call.
Pay by Mail
If you prefer, you can mail in a payment to NKWD’s billing address:
Northern Kentucky Water District
P.O. Box 18640
Erlanger, KY 41018
Be sure to allow enough time for your mailed payment to reach them by the due date to avoid late fees.
You can pay by personal check or money order by mail. Just include your payment stub from your water bill. Write your NKWD account number on the check or money order.
Pay in Person
NKWD has a customer service office where you can drop off payments in person:
2835 Crescent Springs Road
Erlanger, KY 41018
Their office is open Monday-Friday from 8am to 5pm. You can pay by cash, check, or money order.
NKWD also has drop boxes at their office where you can drop off a payment after hours or on weekends. Just enclose your bill stub with a check or money order.
Many banks in the Northern Kentucky area also accept in-person payments for NKWD bills. Check with your local bank branch to see if they accept water bill payments.
Auto Bill Pay
You can enroll in auto bill pay through NKWD’s customer portal to have your water bill automatically paid from your bank account each month.
With auto bill pay, you don’t have to remember to manually pay each month. Payments will be automatically deducted from your account on the due date.
Auto bill pay ensures your payments are made on time every month, avoiding any late fee penalties. Just be sure to have enough funds in your linked bank account when the payment is processed.
Enrollment only takes a few minutes on the customer portal website. You will need to provide your bank account information.
Financial Assistance Programs
If you are having trouble paying your water bill, NKWD offers payment plans and financial assistance programs:
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Payment plans – You can arrange an installment plan to spread out payments over several months if you cannot pay the full balance due. This helps avoid shut offs.
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LIHWAP – The Low-Income Household Water Assistance Program provides bill payment assistance for qualifying low-income households.
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PFAS credit – Customers impacted by the presence of PFAS chemicals in their water can receive a monthly bill credit.
Contact NKWD customer service to learn more about these programs and see if you qualify for bill assistance.
Key Takeaways on Paying Your NKWD Water Bill
- Bills are sent monthly and due by the 15th of the following month
- Pay online, by phone, mail, auto bill pay, or in person
- Avoid late fees by paying by the due date
- Create an online account to easily manage payments
- Payment assistance programs are available if struggling to pay
Paying your Northern Kentucky Water District water bill is hassle-free when you use one of the many convenient payment options. Pay online for the fastest and easiest way to avoid late fees. Reach out to NKWD if you need help managing payments.
NKWD Breaks Ground on New Water Tank in Taylor Mill
With a capacity of 500,000 gallons, the new tank will be able to adequately serve the 2,633 active services in this tank’s pressure zone and provide sufficient storage in the case of an emergency.
“At NKWD, we plan, build, maintain, and invest in our assets to deliver dependable services that promote a healthy, viable community,” said NKWD President/CEO Lindsey Rechtin. “The new Taylor Mill Tank will truly better serve the community and continue to provide a safe, clean and sufficient water supply.”
Erlanger veteran stuck with high bill after water main break
FAQ
Where can I pay my northern Kentucky water bill?
What is the average water bill in northern KY?
Is northern Kentucky tap water safe to drink?
How do I pay my Northern Kentucky Water District bill online?
Pay your Northern Kentucky Water District bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I contact Northern Kentucky water district?
Ask your billing questions directly by phone 859-578-9898 or email ([email protected]). I forgot my account balance. Where can I find my bill? You can find your bill online at Northern Kentucky Water District. What types of Northern Kentucky Water District payments does doxo process? You can pay your Water & Sewer and other bills at doxo.
What does Northern Kentucky water district do?
Northern Kentucky Water District provides dependable water and wastewater services to residential, commercial, and industrial clients for a safe supply and efficient management. Common questions, curated and answered by doxo, about paying Northern Kentucky Water District bills. How can I pay my Northern Kentucky Water District bill?
How do I create a Northern Kentucky water district account?
If you already have an account, you just need to login to the Northern Kentucky Water District site. Northern Kentucky Water District accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Northern Kentucky Water District website.
Will Northern Kentucky Water District customers receive a new lead & copper notification?
A significant number of Northern Kentucky Water District customers will soon be receiving a notification in the mail regarding their water service line material as part of required notification from the United States Environmental Protection Agency’s revised Lead and Copper Rule.
Who does NKWD serve?
NKWD serves approximately 300,000 people in Campbell and Kenton Counties and a portion of Boone County. NKWD additionally sells water wholesale to Bullock Pen Water District (Grant County), Walton Waterworks Department, and Pendleton County Water District (Pendleton County).