How to Pay Your Northeast Alabama Water Bill Online or In-Person

If you live in northeast Alabama and get your water from Northeast Alabama Water, you have several options to pay your water bill conveniently. Northeast Alabama Water serves customers across Cherokee, DeKalb, Jackson, and Marshall counties. They offer both online and in-person payment methods to suit different needs.

In this article I’ll provide an overview of how to pay your Northeast Alabama Water bill through their online payment system or at an authorized in-person location.

Online Bill Payment Through Nexbillpay

The easiest and most convenient way to pay your Northeast Alabama Water bill is through the Nexbillpay online payment system. Here’s an overview of how it works:

Sign Up for an Online Account

• Go to Nexbillpay.net/northeastwater
• Select “Sign Up Now”
• Enter your account number and PIN
• Create a username and password

Your account number and PIN are printed on your monthly paper bill statement. You’ll need these to register online.

Log In to Your Account

Once signed up, you can log in anytime to:

• View your balance
• See payment history
• Make one-time payments
• Set up recurring auto-pay
• Manage payment methods
• Go paperless

It’s easy to pay in just a few clicks either on your computer or phone app.

Payment Options

You can pay your Northeast Alabama Water bill online using:

• Debit or credit card
• Electronic check from your bank account
• Auto-pay from checking/savings

Nexbillpay accepts Visa Mastercard Discover, American Express, and e-checks.

Convenience and Control

Paying online gives you convenience, flexibility, and control. You can:

• Pay anytime from anywhere
• Avoid late fees
• Go paperless
• Set payment reminders
• Manage bills for multiple properties

Online bill pay puts you in charge of your account!

Pay by Phone

If you prefer to pay your Northeast Alabama Water bill over the phone, you can call Nexbillpay at 1-855-984-1197. This automated payment system is available 24/7.

To use the pay-by-phone option, you’ll need to provide:

• Your account number
• Type of card or bank account

Just follow the voice prompts to make a payment. It’s quick, secure, and hassle-free.

In-Person Payment Locations

If you want to pay your Northeast Alabama Water bill in cash or prefer in-person service, you have several options:

Northeast Alabama Water Office

You can pay at the Northeast Alabama Water office located at 2616 Aroney Guntersville Rd in Albertville, AL. Office hours are Monday-Friday 8:00 AM – 5:00 PM.

Accepted payment types:

• Cash
• Check
• Money order
• Debit/credit card

Authorized Payment Sites

Northeast Alabama Water has partnered with local businesses to offer in-person payment sites. Look for the PaySite logo at these locations:

• Albertville Farmers Co-op – Albertville
• Snead Farm Supply – Boaz
• First Southern State Bank – Collinsville
• Community Market – Crossville
• Collinsville Town Hall – Collinsville
• Geraldine Town Hall – Geraldine

Find addresses and hours for each PaySite location on the Northeast Alabama Water website. Most are open late and on weekends for convenience. You’ll need your paper bill or account number.

Benefits of In-Person Payments

The advantages of paying your Northeast Alabama Water bill in person include:

• Pay with cash
• Speak with a customer service rep
• Avoid online transaction fees
• Get same-day payment processing
• Support local businesses

In-person payments are easy and guarantee immediate posting to your account.

Don’t Get Hit with Late Fees

However you choose to pay, make sure your Northeast Alabama Water bill gets paid by the due date to avoid late fees. Bills are issued monthly and are typically due around the 10th of each month.

Late fees are:

• $10 if payment received after due date
• Additional $30 if not paid by cutoff date

Avoid penalties and service interruption by paying on time. Set up autopay or payment reminders to ensure your bill never slips your mind.

Choose the Best Payment Method for You

As a Northeast Alabama Water customer, you’re fortunate to have multiple options to pay your water bill conveniently online, by phone, or in person.

I recommend setting up online bill pay through Nexbillpay. The 24/7 account access, automatic payments, and paperless billing make managing your water bill a breeze. But you can’t go wrong with quick pay-by-phone or stopping by the local PaySite either.

Review all the payment methods to find the right fit for your lifestyle and preferences. The goal is simply to pay your Northeast Alabama Water bill in full and on time each month. Pick the option that you’ll be most consistent with.

And reach out to Northeast Alabama Water customer service if you have any questions on getting started. They’re available by phone, email, or chat to assist customers.