Paying your wastewater bill doesn’t have to be a hassle each month. The North Shore Water Reclamation District offers several easy and convenient bill pay options to choose from. Read on to learn all about the flexible bill payment methods available through the North Shore Water Reclamation District
The North Shore Water Reclamation District provides wastewater treatment services to communities in the northern suburbs of Chicago. They serve over 250,000 residents across several cities and villages.
As a customer of the North Shore Water Reclamation District you receive a wastewater bill for service every month. The District offers modern customer-friendly ways to pay these bills so you can choose the method that works best for you.
Mail Payments
The most traditional way to pay your North Shore Water Reclamation District bill is to mail in a payment each month. Your monthly bill includes a pre-addressed return envelope that you can use to mail back your payment.
Simply place your check or money order made payable to North Shore Water Reclamation District in the return envelope. Make sure your customer account number is written on the payment. Then drop the envelope in the mail by the due date printed on your bill.
Mailed payments must be sent to:
North Shore Water Reclamation District
P.O. Box 2140
Bedford Park, IL 60499-2140
Allow 3-5 business days for your mailed payment to reach the District’s office. As long as your payment is postmarked by the due date, it will not be considered late if it arrives after the due date.
Mail payments are a good option if you prefer writing checks or money orders versus electronic payments. The return envelopes provide added convenience.
In-Person Payments
For customers who prefer to pay bills in person, you can stop by the North Shore Water Reclamation District Administration Building located at:
14770 W. William Koepsel Drive
Gurnee, IL 60031
The Administration Building is open Monday through Friday from 8:00am to 4:30pm. You can pay your wastewater bill at the front desk by cash, check, money order, or credit/debit card.
The Administration Building also has a night box by the entrance where you can drop off bill payments outside of regular business hours. Payments left in the night box before midnight on the due date will be considered on time.
Paying your bill in person ensures same day payment processing. It’s a good option if you want assistance from customer service staff or prefer paying with cash.
Online Payments
For fast, convenient online payments, the North Shore Water Reclamation District offers an online bill pay option through Illinois E-Pay.
To pay your wastewater bill online, visit www.northshorewrd.org and click on the Illinois E-Pay link. This will redirect you to the Illinois E-Pay website.
On the E-Pay site, select North Shore Water Reclamation District from the drop-down menu. Enter your account number and the amount due. You can then complete the payment using your credit card, debit card, or electronic check.
A convenience fee of $1.50 will be charged for electronic check payments or 2.35% of the transaction amount for credit/debit cards.
Online payments via E-Pay are processed immediately and reduce the risk of late fees from mail delays. It’s the quickest way to pay from the comfort of your home or on the go.
Phone Payments
The North Shore Water Reclamation District offers a 24/7 automated phone payment system through the Illinois State Treasurer’s Office.
To use the automated phone system, dial 1-888-862-3819. Select North Shore Water Reclamation District to pay your bill. Then enter your account number and payment details.
You’ll need to have your credit card, debit card, or electronic check information handy. The system will walk you through entering your payment method to complete the payment.
A convenience fee of $1.50 applies for electronic checks or 2.35% of the transaction for cards. Phone payments allow you to easily pay your bill any day of the week.
Authorized Payment Locations
For the convenience of in-person payments, the North Shore Water Reclamation District has partnered with Old National Bank branches as authorized payment locations.
You can visit any Old National Bank branch to pay your wastewater bill with cash, check, money order, or debit/credit card. Your payment will be credited to your District account same day.
Find a nearby Old National Bank branch by calling 1-800-731-2265 or visiting www.oldnational.com. Payments are accepted during regular banking hours.
Using authorized payment locations saves you a trip to the District’s Administration Building to pay in person.
Automatic Bill Pay
The easiest way to pay your North Shore Water Reclamation District bill is to enroll in automatic bill pay. This service automatically withdraws your payment each month from your bank account.
To sign up, print an application from www.northshorewrd.org or request one by calling (847)623-6060. Return the completed form with a voided check to the District.
On the due date each month, your bill payment will be automatically debited from your checking or savings account. You’ll never miss a payment or deal with late fees again!
Automatic bill pay is ideal if you want a completely hands-off payment process. Just monitor your bank account periodically to ensure enough funds are available for the payments.
Choose the Right Option for You
As you can see, the North Shore Water Reclamation District offers flexible bill payment methods to suit different needs and preferences:
- Mail payments
- In-person payments
- Online payments
- Phone payments
- Authorized payment locations
- Automatic bill pay
Take advantage of secure electronic payments for convenience or opt for mail-in payments if you prefer checks. Automatic bill pay sets payments on autopilot if you want a simplified system.
Contact North Shore Water Reclamation District at (847)623-6060 if you have any other questions about your wastewater bill payment options. They’re happy to explain the various methods and get you signed up.
Paying your wastewater services bill on time each month is hassle-free with North Shore Water Reclamation District. Choose the payment option that fits your lifestyle best!
How to Read Your Water Bill
1)Current Meter Information– This section contains the account service billing dates. The service billing dates are the date of the last meter reading to the date of the current meter reading for the billing period and the number of days billed. The consumption calculation is the current read less the previous read.
2) Your Billed Consumption– This bar graph shows monthly consumption for the account. If the graph is blank for a month where service was provided, the meter was not read that month. For example, if the meter was read on 1/31/2023 and on 03/01/2023, no bar graph appears for February.
Consumption Amount Charges |
Effective 05/01/2022 |
First 3,000 gallons (per 1,000 gallons) |
$5.48(per 1,000 gallons) |
Over 3,000 gallons and under 30,000 gallons (per 1,000 gallons) |
$6.00(per 1,000 gallons) |
Over 30,000 gallons (per 1,000 gallons) |
$5.92(per 1,000 gallons) |
6) Account Balance – This section is the Current Charges of the current billing period with Total Amount Due by Due Date and amount due if the bill is paid late.
North Shore Water Reclamation District
FAQ
How often do you pay the Clark County water reclamation?